FULL_TIME

FEED

UNKNOWN

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

<p><b>Description</b></p><p><b>About the role</b><br/>See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. </p><p><b>You Will</b></p><ul><li style="margin-left:8px">Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience </li><li style="margin-left:8px">Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments </li><li style="margin-left:8px">Assist in appointment confirmations and patient outreach in partnership with Doctor availability </li><li style="margin-left:8px">Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed </li><li style="margin-left:8px">Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) </li><li style="margin-left:8px">Collaborate with doctor(s) and team members to provide seamless patient experience</li></ul><p><b>About You</b></p><ul><li style="margin-left:8px">Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks </li><li style="margin-left:8px">Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff </li><li style="margin-left:8px">Flexible, nimble and agile mindset with the ability to wear multiple hats </li><li style="margin-left:8px">Friendly, caring, and patient-centric person who thrives in a fast-paced environment </li><li style="margin-left:8px">Team player who is willing to collaborate to provide the best patient experience </li><li style="margin-left:8px">Computer Savvy with excellent oral and written communication skills </li><li style="margin-left:8px">Professional attitude and ability to problem solve and respond to patient service requests </li></ul><p><b>Growth With Us</b></p><ul><li style="margin-left:8px">Grow and develop your career through role specific training programs </li><li style="margin-left:8px">Be offered an opportunity to earn bonuses and commission (role specific) </li><li style="margin-left:8px">Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more </li><li style="margin-left:8px">Participate in our Vision coverage and associate discounts on our products </li><li style="margin-left:8px">Participate in our 401K with competitive company match </li><li style="margin-left:8px">Accrue PTO and paid holidays from day one </li></ul><p><b>Introduction | MyEyeDr. </b></p><p>How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. </p><p>This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients’ needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. </p><p><i>MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.</i></p><p> </p><p> </p>

MyEyeDr.

Patient Service/Front Desk Coordinator

Administrative Skills

Business Model

Calendar Management

Communication Skills

Computer Skills

Cross-Functional

Customer Relations

Customer Support/Service

Establish Priorities

Healthcare

Insurance

Maintenance Services

Multitasking

Office Management

Organizational Skills

Patient Assessment

Patient Care

Patient Education

Presentation/Verbal Skills

Problem Solving Skills

Retail

Team Player

Time Management

Training Program

Training Tools

Training/Teaching

Writing Skills

Jobvite Talemetry Organic Easy Apply

ADAPTED_NOW

Learner Support & Frontline Assistance (Tier 1)Provide high-volume and fast-paced frontline support to practitioners, instructors, and learners across multiple communication channels (email, phone, text), including evenings and weekends as needed, supporting the delivery of the Center’s professional education and training programs. Training Support, Resources, & Program OperationsAssist with the development and maintenance of self-service training materials, including tutorials, guides, graphical or interactive training resources, and knowledge base content for learning systems and programs.

YEAR

This role provides timely, high‑quality assistance to practitioners, instructors, and learners participating in the Center’s professional education and training programs. The role delivers Tier 1 support across multiple communication channels, addressing account access, basic technical issues, system navigation, and general program inquiries. It also assists with Tier 2 escalations requiring deeper program or systems knowledge. Additionally, the position supports operational needs by developing training materials, maintaining knowledge‑base content, running reports, supporting course setup, and participating in quality assurance and system‑improvement initiatives. This role is essential to ensuring responsive learner support and smooth program operations.<table><tbody><tr><th>Classification Title:</th><td><p>Education/Training Spec I</p></td></tr><tr><th>Job Description:</th><td><div><div>The Lastinger Center for Learning researches, develops, and scales educational innovations for adults and children that put all learners on trajectories for lifelong success. Since 2002, the Lastinger Center for Learning has made significant positive impacts to teaching, learning and childcare. The Communications Guide aligns written language, voice and tone, and key messages across various communications, including social media platforms.</div><div> </div><div>By combining coordinated, consistent messaging with powerful, thought-provoking imagery across immersive delivery platforms, the Lastinger Center will build emotional bonds that will mobilize its stakeholders and support strategic objectives. Integrating communications — through planning and implementation — will elevate the center to new heights and advance its mission to ensure every child and educator are given the opportunity to succeed. Demonstrating our rejuvenated branding and renewed commitment to a shared vision will position the center to impact lives for decades to come.</div></div><div> </div><div><strong>Training Support, Resources, & Program Operations</strong></div><ul><li>Assist with the development and maintenance of self-service training materials, including tutorials, guides, graphical or interactive training resources, and knowledge base content for learning systems and programs.</li><li>Assist with the implementation and maintenance of learning technologies (e.g., LMS, SIS, learner portals) as directed.</li><li>Run reports and compile data related to learner support, engagement, and program outcomes.</li><li>Assist with course and program setup, updates, testing, and quality assurance processes.</li><li>Participate in project-based work such as data reconciliation, system improvements, and operational support initiatives.</li><li>Support ongoing maintenance of learner profiles and program records to ensure data accuracy, consistency, and integrity across systems.</li><li>Gather feedback using, surveys, user input, and stakeholder communication, to identify learner needs and improve support resources.</li><li>Communicate system or process improvement recommendations to leadership.</li></ul><div><strong>Learner Support & Frontline Assistance (Tier 1)</strong></div><ul><li>Provide high-volume and fast-paced frontline support to practitioners, instructors, and learners across multiple communication channels (email, phone, text), including evenings and weekends as needed, supporting the delivery of the Center’s professional education and training programs.</li><li>Assist users with account access, technical support and troubleshooting, and basic system functionality (e.g., login issues, file management, navigation).</li><li>Respond and advise on common inquiries related to enrollment, program requirements, and use of learning platforms.</li><li>Support learners in navigating learning systems, including LMS, learner portals, and student information systems (SIS).</li><li>Deliver general guidance on program requirements, learner expectations, course selection, academic policies, and available learner resources.</li><li>Document support interactions and escalate complex issues to appropriate teams</li></ul><div><strong>Advanced Learner Support & Program Guidance (Tier 2)</strong></div><ul><li>Triage and resolve escalated learner support issues requiring deeper knowledge of systems, policies, or programs, including issues elevated from frontline support queues.</li><li>Guide learners in aligning program options with professional goals and support progress toward completion by providing integrated, learner-centered support and guidance aligned with best practices in student success (e.g., National Academic Advising Association principles).</li><li>Conduct proactive outreach and follow‑up, as appropriate, to support learner engagement, address barriers, and promote persistence and successful program completion.</li><li>Assist with learner onboarding, admissions processes, and tracking learner engagement, progression, and success.</li><li>Contribute to the improvement of learner support and advising processes and service delivery models and assist in identifying opportunities to enhance technology-supported learning experiences</li></ul><div><strong>Other Duties as Assigned</strong></div><div> </div></td></tr><tr><th>Expected Salary:</th><td><p>$47,000-$50,000</p></td></tr><tr><th>Required Qualifications:</th><td><p>Bachelor’s degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.</p></td></tr><tr><th>Preferred:</th><td><ul><li>Help Desk / Call Center experience.</li><li>Working knowledge of Salesforce, or other CRM and Student information Systems (SIS) and Learning Management Systems (LMS) is preferred.</li><li>Proficiency assisting clients within iOS and Windows Operating Systems.</li><li>Fluency, both oral and written, in English and Spanish.</li><li>Experience working with technical support, student support or other enrollment management functions such as financial aid, registrar, admissions, advising, billing or other student enrollment or academic support services.</li><li>Knowledge of enrollment processes, policies, procedures, and regulations relating to student academics.</li></ul></td></tr><tr><th>Special Instructions to Applicants:</th><td><p>In order to be considered, you must upload your cover letter and resume.</p><p>Application must be submitted by 11:55 p.m. (ET) of the posting end date.</p><p>This position is time-limited and soft-funded.</p><p>This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our <a href="https://jobs.ufl.edu/applicant-resources/veterans/" rel="nofollow">Veteran's Preference Page</a> for more specific information.</p></td></tr><tr><th>Health Assessment Required:</th><td>No</td></tr></tbody></table><p> </p>

University of Florida

Learner Support & Advising Specialist

Academic Advice

Best Practices

Billing

Bond Market

Brand Marketing (Branding)

Call Centers

Childcare

Customer Relationship Management (CRM)

Data Collection

Data Quality

English Language

File Management

Financial Aid

Help Desk

Identify Issues

Information Technology & Information Systems

Knowledge Base

Leadership

Learning Management System (LMS)

Microsoft Windows Operating System

Multiplatform/Cross-Platform

Needs Assessment

Onboarding

Online Training

Operational Improvement

Operational Support

Operations Planning

Process Improvement

Quality Assurance

Quality Assurance Methodology

Reconciliation

Registrar

Regulations

Salesforce.com

Service Delivery

Social Media

Spanish Language

Support Documentation

System Operations

Technical Support

Testing

This position plays a key role in maintaining secure, reliable, and modern Windows-based environments that support college operations, while helping guide infrastructure improvements and the transition to cloud-based Microsoft services. Job Description:The Systems Admin/Programmer III serves as the CLAS IT lead administrator for Microsoft server infrastructure and related enterprise systems that support the College of Liberal Arts and Sciences.

The College of Liberal Arts and Sciences is seeking a skilled Systems Admin/Programmer III to serve as the CLAS IT lead administrator for Microsoft server infrastructure and related enterprise systems. This position plays a key role in maintaining secure, reliable, and modern Windows-based environments that support college operations, while helping guide infrastructure improvements and the transition to cloud-based Microsoft services..<table><tbody><tr><th>Classification Title:</th><td><p>Systems Admin/Programmer III</p></td></tr><tr><th>Classification Minimum Requirements:</th><td>Bachelor’s degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.</td></tr><tr><th>Job Description:</th><td><p>The Systems Admin/Programmer III serves as the CLAS IT lead administrator for Microsoft server infrastructure and related enterprise systems that support the College of Liberal Arts and Sciences. This position is responsible for the planning, implementation, maintenance, security, and continuous improvement of cloud and on-premises Windows server environments, Active Directory services, and associated Microsoft technologies. The role supports core infrastructure services, system performance, storage capacity, identity and access management, backup and recovery, and modernization efforts related to Azure/Entra environments. This position also provides advanced technical expertise for escalated support issues, infrastructure planning, and operational stability across the CLAS IT environment.</p><p><strong>Infrastructure Administration</strong></p><ul><li>Plan, implement, and maintain Windows Server-based systems and related infrastructure</li><li>Administer cloud and on-premises Windows server environments</li><li>Maintain virtual systems hosted in approved campus cloud environments</li><li>Support the transition from legacy Active Directory services to Azure/Entra-based environments</li><li>Configure and maintain Microsoft infrastructure components to support secure, reliable service delivery</li></ul><p><strong>Systems Operations</strong></p><ul><li>Maintain day-to-day operation of servers, storage, printing, and related systems</li><li>Install and configure new systems and infrastructure components</li><li>Conduct capacity planning to support future growth and operational needs</li><li>Monitor system performance and maintain operational stability</li><li>Implement, maintain, and regularly test backup and recovery practices to support data integrity and business continuity</li></ul><p><strong>Advanced Support</strong></p><ul><li>Respond to escalated tickets from the Help Desk</li><li>Troubleshoot complex server, infrastructure, and systems-related issues</li><li>Collaborate with tier 1 support staff to ensure timely and effective issue resolution</li></ul><p><strong>Security and Improvement</strong></p><ul><li>Audit Windows server configurations and maintain related documentation</li><li>Update security group permissions and system configuration settings</li><li>Review and maintain configurations to support security, stability, and consistency</li><li>Recommend improvements to strengthen system performance, reliability, and infrastructure security</li></ul></td></tr><tr><th>Expected Salary:</th><td><p>The salary is $82,000 - $90,000.</p><p>This is a TEAMS position—UF’s designation for staff roles—eligible for a comprehensive benefits package, including paid leave, retirement plans, and health insurance. Learn more about <a href="https://hr.ufl.edu/benefits/eligibility/staff-teams/" rel="nofollow">TEAMS benefits here</a>.</p></td></tr><tr><th>Required Qualifications:</th><td>Bachelor’s degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.</td></tr><tr><th>Preferred:</th><td><ul><li>Six years of relevant experience as an administrator for Windows Servers and Microsoft Configuration Manager preferred.</li><li>Knowledge of Microsoft Windows Server, Configuration Manager, and Active Directory required.</li><li>Knowledge of networking (IP subnetting, protocols, services, and protocols) required.</li><li>Experience with server virtualization required.</li><li>Knowledge of Microsoft online platforms, including SharePoint, Teams, Intune, Azure/Entra, Autopilot, and Defender for Endpoint preferred.</li></ul></td></tr><tr><th>Special Instructions to Applicants:</th><td><p>To be considered for this position, please upload your cover letter, resume, and the names and contact information of three professional references.</p><p>Application must be submitted by 11:55 p.m. (ET) of the posting end date.</p><p>This requisition has been reposted. Previous applicants are still under consideration and need not reapply. </p></td></tr><tr><th>Health Assessment Required:</th><td>No</td></tr></tbody></table><p> </p>

Systems Admin/Programmer III

Capacity Management

Cloud Computing

Configuration Management

Continuous Improvement

Data Recovery

Documentation

High School Diploma

IP (Internet Protocol)

Identity Data Management

Information Systems/Technology IS/IT Administration

Microsoft Active Directory

Microsoft Infrastructure

Microsoft Product Family

Microsoft SharePoint

Microsoft Windows Azure

Microsoft Windows Server

Microsoft Windows System Administration

Performance Analysis

Printing

Subnetting

Systems Administration/Management

Systems Maintenance

Systems Reliability

Systems/Internals Programming

Technical Leadership

Virtual Hosting

Virtualization

OTHER

Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes. 1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications.

Overview:
<p><strong>Hybrid flexibility meets impactful infrastructure work in this IT Systems Engineer opportunity. </strong></p><p> </p><p> <strong>Work Style:</strong> Hybrid<br/> <strong>Location:</strong> Multiple UF Health Locations <em>(Gainesville)</em><br/> <strong>FTE:</strong> Full-Time (1.0 FTE)</p><p> </p><p>Administers, maintains, and supports enterprise applications that enable client-server integration and automation across the organization. Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes.</p><p> </p><p>Collaborates with cross-functional teams to research, analyze, and recommend standards, procedures, and emerging technologies that enhance the end-user experience and reduce ongoing support requirements. Actively participates in project teams to support system implementations and improvements.</p><p> </p><p>May access confidential data as required to perform job responsibilities and participates in on-call support rotations to ensure system reliability and availability.</p>

Responsibilities:
<h3><strong>Preferred / Desired Technical Skills</strong></h3><ul><li style="color:#236fa1">Microsoft Windows Operating Systems and Apple Mac</li><li style="color:#236fa1">Enterprise Endpoint Management tools</li><li style="color:#236fa1">Service and Asset Management applications</li><li style="color:#236fa1">Process Automation systems</li><li style="color:#236fa1">Anti-virus / Anti-malware solutions</li><li style="color:#236fa1">Microsoft Active Directory and Group Policy Management</li><li style="color:#236fa1">Virtual Desktop Environments (e.g., Citrix)</li><li style="color:#236fa1">Mobile Device Management (MDM)</li><li style="color:#236fa1">Hardware support (Dell, Lenovo, HP desktops, laptops, printers)</li></ul><hr/><h3><strong>Additional Preferred Knowledge</strong></h3><ul><li style="color:#236fa1">Networking and firewall concepts (subnets, protocols, ports)</li><li style="color:#236fa1">Microsoft Servers and SQL</li><li style="color:#236fa1">Disk encryption and administration</li><li style="color:#236fa1">Monitoring tools (e.g., Nimbus)</li><li style="color:#236fa1">Scripting (PowerShell)</li></ul><hr/><h3><strong>Core Competencies</strong></h3><ul><li style="color:#236fa1">Ability to estimate level of effort and time required for tasks</li><li style="color:#236fa1">Ability to meet deadlines and complete work within assigned timelines</li><li style="color:#236fa1">Strong teamwork and collaboration skills</li><li style="color:#236fa1">Excellent verbal and written communication skills</li></ul>

Qualifications:
<h3><strong>Minimum Education and Experience Requirements</strong></h3><p><strong>Education:</strong></p><ul><li style="color:#236fa1">High School Diploma or GED equivalent required</li></ul><p><strong>Experience:</strong></p><ul><li style="color:#236fa1">1+ years of experience in IT systems engineering, administration, or technical support</li><li style="color:#236fa1">Basic knowledge of servers, networking, and hardware maintenance</li><li style="color:#236fa1">Experience troubleshooting system issues and supporting end-users</li><li style="color:#236fa1">Ability to document system configurations, processes, and procedures</li><li style="color:#236fa1">Familiarity with system upgrades, patch management, and backup/recovery processes</li><li style="color:#236fa1">Strong problem-solving, organizational, and communication skills</li><li style="color:#236fa1">Ability to work independently and collaboratively in a team environment</li></ul><hr/><h3><strong>Preferred Qualifications</strong></h3><ul><li style="color:#236fa1">1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications</li></ul>

UF Health

IT Systems Engineer I | IT Infrastructure

Analysis Skills

Anti-Virus Software

Antivirus

Apple Macs

Asset Management Software

Automation

Change Management

Citrix Product Family

Computer Maintenance

Cryptography

Dell Hardware

Desktop Environments

Desktop PC

Desktop Virtualization

Emerging Technology

Endpoint Security

Enterprise Applications

Enterprise Endpoint

Firewalls

Hardware Administration

Hewlett-Packard Product Family

Inventory Management

Laptop PC

Malware

Manufacturing Data Management

Mobile Devices

Network Administration/Management

Network System Hardware

On Call

Printers

SQL (Structured Query Language)

Scripting (Scripting Languages)

Software Administration

Software Distribution

Software Patches

Subnet

Systems Engineering

User Interface/Experience (UI/UX)

Windows PowerShell

[AW]-iCims

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Patient Service/Front Desk Coordinator MyEyeDr.

Learner Support & Advising Specialist University of Florida

Systems Admin/Programmer III University of Florida

IT Systems Engineer I | IT Infrastructure UF Health

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