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We pride ourselves on being a positive and family-centered workplace that supports your achievements—big or small—while providing excellent customer service to our guests. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.

HOUR

There is nothing more rewarding than creating moments that last a lifetime. That is exactly what you will do here! Myer Family Hotel team members bring passion and dedication to our Guests and Members every day. We pride ourselves on being a positive and family-centered workplace that supports your achievements—big or small—while providing excellent customer service to our guests. Myer Hotels is looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:$16 per hour + employee discounts Responsibilities:As a Front Desk Clerk, you will be:<ul><li>Greet guests and owners on arrival.</li><li>Checking in/out guests.</li><li>Taking incoming calls and in-person bookings. Answering guests' questions about rates, availability, amenities, rewards programs, and special requests.</li><li>Generating reservation folios and collecting payments.</li><li>Receiving housekeeping and maintenance requests or work orders and contacting the appropriate department.</li><li>Preparing and consistently restocking the front desk supplies, including preparing arrival packets.</li><li>Selling show and attraction tickets upon request from guests through our online concierge service.</li><li>Performing other duties as assigned by your leader.</li></ul> Qualifications:<ul><li>Excellent time management skills, organizational skills, customer service skills, and interpersonal skills</li><li>Comfortable taking telephone calls and mitigating stressful situations</li><li>Must have graduated high school, received a GED or equivalent</li><li>Has previous experience or working knowledge of Microsoft Office and reservation management systems</li><li>At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred</li></ul> About Company Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award Winning Hospitality.”What We Offer:<ul><li>Competitive pay and benefits package</li><li>Holiday pay for specified working holidays</li><li>Hotel discounts through the employee travel program</li><li>Supportive and team-oriented work environment</li><li>Opportunities for advancement and professional growth</li></ul>

Myer Hospitality

Hotel Front Desk Clerk

Communication Skills

Customer Support/Service

High School Diploma

Hospitality and Tourism

Housekeeping/Cleaning

Internet/Online Service

Interpersonal Skills

Microsoft Office

Organizational Skills

Sales

Shipping/Receiving

Team Player

Time Management

Travel Industry

WizeHire

OTHER

FEED

Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Responsible for assisting the General Manager by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.

Guest Service ManagerFull Job Description Purpose of Position: Assist the General Manager in overseeing Guest Services and Guest Service staff. Greet all Guests and provide a high quality of assistance in registering, assigning rooms, making reservations and arranging for all other services requested by the Guest. This position is soley responsible for ensuring a positive guest experience and implementing new systems to increase customer satisfaction.This position offers an aggressive hourly wage and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, 401k (12 months), special considerations at local attractions, shows and activities. Summary: Duties & ResponsibilitiesResponsible for assisting the General Manager by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests.Assist with operating Guest Services within an approved annual operating budget.Assists in ensuring all policies and procedures are consistently communicated and followed.Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and EducationRequires a knowledge of business leadership etiquette, principles and practices.Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism.Requires ability to relate and interact with people in a warm, friendly and professional manner.Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail.Requires the ability to handle multiple tasks simultaneously and efficiently.Ability to work nights and weekends.Ability to be "on-call". Job Posted by ApplicantPro

Discover Branson

Hospitality Guest Service Manager

Budgeting

Computer Skills

Customer Relations

Customer Satisfaction

Customer/Client Research

Detail Oriented

Develop and Maintain Customers

English Language

Leadership

Multitasking

On Call

Process Management

Revenue Growth

Talent Acquisition

Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues. Responsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.

Branson, MO Travel Reservationist and AdministratorFull Job Description Purpose of Position: Assist the Operations Manager in overseeing Guest Services and customer reservations. This position includes answering phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items.Customer service is our #1 priority - experience the difference working with an A+ rated and BBB Accredited company that began in 1982. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position. This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities. <h2>Job Summary for Branson Travel Reservationist and Administrator position:</h2>The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position.Duties & ResponsibilitiesResponsible for assisting the Director of Operations by providing cooperative leadership and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.Assist in promoting, developing and maintaining a work environment that provides an exceptional Guest service experience for both team members and Guests.Assist with operating Reservations and admin with organization and commitment to excellence.Assists in ensuring all updates and policies are consistently communicated and followed.Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.Assists in ensuring that customers are 100% satisfied with their vacation experience. Experience, Skills, and EducationRequires a knowledge of business leadership etiquette, principles and practices.Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.Effective communication includes the ability to handle team member and guests' issues with finesse and professionalism.Requires ability to relate and interact with people in a warm, friendly and professional manner.Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail.Requires the ability to handle multiple tasks simultaneously and efficiently.Ability to work on at least 1 weekend dayAbility to be "on-call".A Desire and Drive to succeed and win the day. Apply in person at the following location:Discover Branson Visitor's Center1105 W. 76 Country BlvdBranson, MO 65616 Job Posted by ApplicantPro

Travel Reservationist and Administrator

Hotel Reservation

Operations Management

Telephone Skills

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Hotel Front Desk Clerk Myer Hospitality

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Travel Reservationist and Administrator Discover Branson

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