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FEED

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Feast Coast Hospitality, which oversees hospitality brands Original Grain, XO Taco, Fly Bird fried chicken, and Hot Stuff Sauce is looking for a results-driven restaurant manager to manage a new restaurant operation in Syracuse with a focus on leadership, coaching and mentoring staff focused on thoughtful and intentional hospitality. Teach, coach and mentor all Front of House hospitality employees including hosts, servers and bartenders.

<div>Feast Coast Hospitality, which oversees hospitality brands Original Grain, XO Taco, Fly Bird fried chicken, and Hot Stuff Sauce is looking for a results-driven restaurant manager to manage a new restaurant operation in Syracuse with a focus on leadership, coaching and mentoring staff focused on thoughtful and intentional hospitality. <br/><br/><strong> Responsibilities:</strong></div><ul><li>Team building and coaching.</li><li>Managing daily food and beverage operations.</li><li>Forecasting, planning, sourcing, and ordering supplies for restaurant operations.</li><li>Building positive relationships with employees, customers and vendors.</li><li>Adhering to the food and beverage budget.</li><li>Following food and safety regulations.</li><li>Maintaining positive customer relationships, processing complaints, and responding to customer needs.</li><li>Assisting with catering and large events.</li><li>Creating and enforcing restaurant policies, targets/goals, and SOPs.</li><li>Hiring, training, and managing food and beverage staff.</li><li>Teach, coach and mentor all Front of House hospitality employees including hosts, servers and bartenders. </li><li>Ensure that health and safety protocols are adhered to.</li><li>Communicate with customers to receive feedback and manage complaints.</li></ul><div><br/><strong>Requirements:</strong></div><ul><li>Minimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages.</li><li>Culinary or food service management degree may be advantageous.</li><li>In-depth knowledge of the food industry.</li><li>Strong working knowledge of related computer software, including restaurant POS software.</li><li>Ability to adhere to budgets and meet financial targets.</li><li>Exceptional organizational, leadership, problem-solving, and communication skills.</li><li>Ability to forecast food and beverage needs.</li><li>Excellent customer service skills.</li><li>Great delegation skills.</li><li>Team Player.</li><li>Leader by example.</li></ul><div><br/>Interviews will be set up via text message.<br/>Resumes may also be set to Maryanne@feastcoast.co.</div>

Double Cheese

Assistant Manager

Bartending

Budgeting

Catering Services

Coaching

Communication Skills

Computer Software

Customer Relations

Customer Support/Service

Develop and Maintain Customers

Employee Relations

Food Safety

Food Services

Food and Beverage Industry

Forecasting

Hospitality and Tourism

Leadership

Mentoring

Order Supplies

Point of Sale (POS) Software

Problem Solving Skills

Regulations

Resolve Customer Issues

Restaurant

Safety/Work Safety

Standard Operating Procedures (SOP)

Team Building

Team Player

Track Customer Issues

Training/Teaching

Betterteam

Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.

<p><strong>Guest Service Agent </strong></p><p><strong>Location : </strong></p><p>Hotel Alameda</p><p>518 W 27th St, New York, NY 10001</p><p><strong>SUMMARY:</strong><br/></p><p>To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality.</p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li><li>Check guests in and out efficiently and in a friendly manner.</li><li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management.</li><li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li><li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li><li>Take reservation requests efficiently.</li><li>Answer switchboard in accordance with standards of proper telephone etiquette. </li><li>Block rooms and handle special requests.</li><li>Monitor room availability.</li><li>Handle safe deposits by guests per established procedures. </li><li>Keep lobby, back office and desk area clean and presentable.</li><li>Have a thorough knowledge of emergency and security procedures. </li><li>Offer and properly handle requests for wake-up calls.</li><li>Know how to clean guest rooms to standards.</li><li>Open and close shift; make cash drops.</li><li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li><li>Inform management of any guest or systems related complaints or problems.</li><li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li><li>Keep maintenance informed of all maintenance needs.</li><li>Pass on guest lost and found inquiries to management or supervisors.</li><li>Assist in marketing effort by completing Company Tracking nightly.</li><li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li><li>Practice safety standards at all times.</li><li>Be able to move luggage or packages weighing up to 40 lbs.</li><li>Each associate will be required to follow the rules as found in the M&R Employee Handbook</li><li>Perform other duties as assigned by management, of which employee is capable of performing</li></ul>

Hotel Alameda

Guest Service Agent - Hotel Alameda

Cleanroom

Credit Cards

Emergency Procedures

Fast Food

Housekeeping/Cleaning

Lift/Move 40 Pounds

Marketing

People Management

Procedure Development

Promotional Programs

QoS (Quality of Service)

Safety Standards

Sales Strategy

HiringThing

ADAPTED_NOW

This is an exciting opportunity for a dynamic, customer-focused leader to oversee a thriving upscale retail dining program and 24/7 Micro Market, generating more than $3 million in annual business, while leading and developing a team of approximately 35 union employees, including team leaders and supervisory support. Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations.

<h2>Role Overview</h2><p><strong>Lead Retail Excellence at MVHS Wynn Hospital in Utica, NY</strong></p><p> </p><p><strong>Sodexo</strong> is seeking a <strong>Retail Dining Manager 3</strong> to join our team at <strong>MVHS Wynn Hospital</strong> in <strong>Utica, New York</strong> — a state-of-the-art 375-bed hospital that opened in 2024 and is redefining the healthcare dining experience.</p><p> </p><p>This is an exciting opportunity for a dynamic, customer-focused leader to oversee a thriving upscale retail dining program and 24/7 Micro Market, generating more than $3 million in annual business, while leading and developing a team of approximately 35 union employees, including team leaders and supervisory support.</p><p> </p><p><strong>Schedule:</strong>Mid shift: 10:00 AM – 6:30 PM✔ Every other weekend rotation✔ Some flexibility with hours </p><p> </p><p><strong><em>Why Join Sodexo?</em></strong></p><ul><li>Lead a high-profile retail operation in a brand-new hospital</li><li>Opportunity for career growth and development</li><li>Supportive leadership team and collaborative environment</li><li>Make an impact on the guest and patient experience every day</li><li>Grow your retail, hospitality, and healthcare leadership experience </li></ul><p>If you are passionate about hospitality, retail innovation, and leading teams to deliver exceptional service, we’d love to hear from you.</p><h2>What You'll Do</h2><ul><li>Lead daily retail food service operations in a high-volume healthcare environment</li><li>Inspire, develop, and support a union team focused on service excellence</li><li>Oversee café operations, merchandising, staffing, cash handling, and operational standards</li><li>Support oversight of back-of-house closing operations and ensure smooth evening execution</li><li>Manage and support Sodexo’s 24/7 Micro Market concept</li><li>Drive customer satisfaction while meeting operational and financial goals</li><li>Build strong client relationships and foster a positive, service-driven culture</li><li>Support occasional evening catering and partner across departments as needed</li></ul><h2>What We Offer</h2><p>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</p><p> </p><ul><li>Medical, Dental, Vision Care and Wellness Programs</li><li>401(k) Plan with Matching Contributions</li><li>Paid Time Off and Company Holidays</li><li>Career Growth Opportunities and Tuition Reimbursement</li></ul><p>More extensive information is provided to new employees upon hire.</p><h2>What You Bring</h2><ul><li>Leadership experience in retail food service and healthcare dining</li><li>A passion for customer service and team development</li><li>Experience managing high standards in food quality, cleanliness, and service delivery</li><li>Strong organizational, communication, and problem-solving skills</li><li>Financial acumen and experience supporting volume-driven operations</li><li>Ability to thrive in a fast-paced environment while creating a positive team culture</li><li>Union experience and high-volume retail dining experience are a plus</li></ul><h2>Who We Are</h2><p>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</p><p> </p><p>Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</p><h2>Qualifications & Requirements</h2><p>Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations</p>

<b>Worldwide Leader in Food and Facilities Management for Over 50 Years</b>

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Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

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Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.

Sodexo

Retail Dining Manager 3

Customer Experience

Customer Satisfaction

Facilities Management

Food Quality

Healthcare

Hospital

Merchandising

Organizational Skills

Retail

Retail Operations

Retail Sales

Service Delivery

Team Lead/Manager

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Assistant Manager Double Cheese

Guest Service Agent - Hotel Alameda Hotel Alameda

Retail Dining Manager 3 Sodexo

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