These members (including Fortune 500 companies & Governments around the world) benefit from the convenience of a single source of knowledge and insight focused on CIO-level challenges, service delivery in their context, the shared knowledge of the world's largest community of CIOs, and the assurance of Gartner objectivity and independence. Extensive knowledge of a CIO's focus areas and an in-depth understanding of the IT industry (including Leadership, IT Operations Management, strategy and trends, use of metrics, etc.) and priorities such as the challenges of "today's" CIO's and how Gartner ETS can make the difference.