UNKNOWN

FEED

Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health.

<p>Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity.  Our existing investors SV Health, BPEA and SOSV also participated in the Series B.  Ria Health will enable patients to achieve long term success in reducing or eliminating  their alcohol consumption, and live healthier and happier lives. We are seeking an Admissions Supervisor: Payer & Quality to join our rapidly growing team. Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $18 million in Series A led by SV Health Investors, LLC.  The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum,  Beacon Health Options, Highmark Health, and Magellan Health.</p><p>JOIN THE RIA HEALTH TEAM!</p><p>Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating alcohol misuse. Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment. The Ria program is delivered through telehealth and by a care team of Physicians, Nurse Practitioners, and Coaches with clinical expertise to manage care and outcomes for Ria Health members.</p><p>JOIN US AS AN IT SUPPORT SPECIALIST</p><p>Ria Health is seeking an IT Support Specialist to support our growing, remote workforce. This role is focused on day-to-day technical support, onboarding and offboarding processes, and ensuring employees have the tools and access they need to be successful.</p><p>This is a hands-on, execution-focused role ideal for someone early to mid-career in IT who enjoys helping others, troubleshooting issues, and keeping systems running smoothly.</p><p><strong>What you’ll do: </strong></p><ul><li><p>Serve as the primary point of contact for employee IT support via chat, email, and video</p></li><li><p>Troubleshoot and resolve basic to intermediate technical issues (hardware, software, access)</p></li><li><p>Support employee onboarding and offboarding, including:</p></li><li><ul><li><p>Device setup and shipment (laptops, peripherals)</p></li><li><p>Account creation and deactivation</p></li><li><p>Access provisioning and removal</p></li><li><p>Asset tracking</p></li></ul></li><li><p>Assist with management of tools such as Google Workspace, Zoom, and other SaaS platforms</p></li><li><p>Perform password resets, access updates, and general user support</p></li><li><p>Maintain and update IT documentation and processes</p></li><li><p>Track and respond to support tickets in a timely manner</p></li><li><p>Escalate more complex technical issues to external vendors or senior resources as needed</p></li><li><p>Assist with basic device management (MDM tools, updates, troubleshooting)</p></li><li><p>Support routine audits by ensuring systems and access lists are up to date</p></li><li><p>Help maintain inventory of company equipment</p></li></ul><p><strong>Required skills and experience:</strong></p><ul><li><p>1–3+ years of experience in IT support, help desk, or similar role</p></li><li><p>Strong customer service mindset and communication skills</p></li><li><p>Basic experience with:</p></li><li><ul><li><p>Google Workspace or similar</p></li><li><p>macOS and/or Windows environments</p></li><li><p>SaaS applications (Zoom, Slack, etc.)</p></li></ul></li><li><p>Ability to troubleshoot common technical issues independently</p></li><li><p>Highly organized with strong attention to detail</p></li><li><p>Comfortable working in a fast-paced, remote environment</p></li><li><p>Willingness to learn and grow within an IT function</p></li></ul><p><strong>Nice to Have (Not Required):</strong></p><ul><li><p>Experience with MDM tools (Jamf, Airwatch, etc.)</p></li><li><p>Experience with SSO tools (Okta or similar)</p></li><li><p>Exposure to ticketing systems</p></li></ul><p>ENJOY MANY RIA HEALTH BENEFITS</p><ul><li><p>Become part of a mission-driven team delivering innovative, next-generation care for alcohol use disorder</p></li><li><p>Grow professionally within a rapidly scaling tech-enabled healthcare organization</p></li><li><p>Competitive compensation packages</p></li><li><p>Comprehensive medical, dental, and vision insurance</p></li><li><p>Paid time off (PTO) that supports work–life balance</p></li><li><p>Remote and hybrid work options based on role and business needs</p></li><li><p>Ongoing telehealth training, development, and learning opportunities</p></li><li><p>This position is fully remote </p></li></ul><p>EQUAL EMPLOYMENT OPPORTUNITY</p><p>Ria Health provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p>Ria Health Vision:</p><p>A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.</p><p>Ria Health Mission:</p><p>We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.</p><p>Ria Health Values:</p><p>Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.</p><p>Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.</p><p>Teamwork – working together, we will achieve great things.</p><p>Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.</p><p>Always Learning – We celebrate curiosity and discovery through development and research.</p><p> </p><img alt="" height="1" src="https://jbgr.la/t/v/H4sIAAAAAAAA_6tWyspP8kxRslIyNjewNFTSUUrKTyxKAYsYAXklmbmpxSWJuQVKVnmlOTm1eiEeAabxLgb5lWWhPl5hLkYelq6RQQYRkb6ZAYHOZt4pRinm5hm-ZX6paaEAiwx8HFwAAAA=" width="1"/>

Ria Health

IT Support Specialist- Remote

Brightmove

ADAPTED_NOW

Work Environment Type, Location, and Schedule:The Health Home Case Manager is currently an intermittent hybrid role conducted primarily remotely (from home) with required onsite days each week for team meetings and home visiting. Collaborates with co-workers and other departments to allow for patient to overcome obstacles through impactful care coordination (health care providers, mental health providers, and behavioral health providers).

YEAR

<div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bold">Position Summary:</strong></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">As a <strong>Case Manager in our Health Home Department</strong>, you will develop an individualized care plan for your patients with an end goal of placing them on a path to a healthy lifestyle with the reduced need for hospitalizations. Health Home is not a physical place, nor a residence, nor a 'Home Health' program. Instead, it is a specialized service provided to patients that are enrolled in Medicaid whom have two or more chronic health conditions (e.g. Asthma, Diabetes) or other qualifying conditions that include HIV/AIDS, or SMI.</div><div><br/></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bold">Minimum Qualifications:</strong></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><ul><li>A Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field of study. </li></ul></div><ul><li style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">2 years of experience in case management, community outreach, 2+ years of experience providing direct care management services required. </li></ul><ul style="margin-top:0px;margin-bottom:10px;color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li>Excellent oral and written communication skills.</li><li>Comfort and flexibility with carrying out field work and home visits.</li><li>Understanding of use of electronic record keeping and treatment planning/case notes.</li><li>Bilingual Spanish/English, required.</li></ul><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bold">Key Duties:</strong></div><ul style="margin-top:0px;margin-bottom:10px;color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><li>Conducts screening and assessments in order to develop a comprehensive and individualized plan of care.</li><li>Collaborates with co-workers and other departments to allow for patient to overcome obstacles through impactful care coordination (health care providers, mental health providers, and behavioral health providers).</li><li>Conducts home visits, meets with patients in our health centers, conducts check-in calls, and other means of contact. Enters case notes into electronic records.</li><li>Provides case management, patient education, advocacy and referrals for services (e.g. housing, social services, benefits/entitlements, food programs, etc.). </li><li>Participates in interdisciplinary team meetings and quality improvement initiatives.</li></ul><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><u><strong style="font-weight:bold">Starting Compensation:</strong></u> Minimum $47,560 per year; Maximum $51,560 per year</div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br/></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong><u>As a full time associate at Urban Health Plan, you'll enjoy:</u></strong></div><ul><li style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Fully funded Health Insurance for you/73.5% funded Health Insurance for your family</li><li style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Dental,Vision, and prescription Coverage </li><li>401(k) Retirement Savings (including 3% annual employer contribution)</li><li>Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).</li><li>Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)</li><li>Entertainment Discount Programs</li><li>Employee Assistant Programs</li><li>Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)</li><li>Fitness Discounts and Perks through our medical plan</li><li style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">$50,000 term life Insurance</li></ul><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br/></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong><u>Work Environment Type, Location, and Schedule:</u></strong></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">The Health Home Case Manager is currently an intermittent hybrid role conducted primarily remotely (from home) with required onsite days each week for team meetings and home visiting. </div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br/></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">The Health Home Case Managers work schedules 8:00am-5:00pm or 8:30am-5:30pm, Monday through Friday. </div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br/></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><strong style="font-weight:bold">About Urban Health Plan:</strong></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. </div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><br/></div><div style="color:rgb( 51 , 51 , 51 );font-family:'futura' , 'trebuchet ms' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )"><em>UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.</em></div><br/><br/>

Urban Health Plan, Inc

Case Manager (Bilingual English/Spanish)- Intermittent Hybrid/Remote

SmartSearch

OTHER

At Cortica, we believe in going beyond traditional ABA practices to offer a more comprehensive, patient-centered approach that is different from other ABA companies:A Transdisciplinary Approach to Care: Unlike many ABA companies that focus solely on behavior therapy, Cortica offers a holistic, multidisciplinary model of care. Behavioral Health Center of Excellence (BHCOE) Accredited 2024 | America’s Greatest Midsize Workplaces 2025 Newsweek | Great Place to Work Certified 2025 | Glassdoor 4.3 Rating 2025 | Indeed 4.1 Rating 2025.

<div><strong>Title: Board Certified Behavior Analyst (BCBA) Hybrid Remote - Full-Time<br/></strong><br/></div><div><strong>Location:</strong> Trumbull,CT and Surrounding Areas (Hybrid Option Available)<br/><br/></div><div>At Cortica, our Board-Certified Behavior Analysts (BCBAs) use a strength-based, holistic approach to clinical programming for children with autism and other neurodevelopmental differences. Our valued BCBAs are leaders who make a difference and create a supportive environment where all clinicians in our transdisciplinary team can thrive, grow, and make a meaningful, long-term impact for families.<br/><br/></div><div>You’ll provide groundbreaking, neurodiversity-affirming care, while enjoying the flexibility and support you deserve.<br/><br/></div><div><strong>Why Choose Cortica?</strong></div><div>We’re excited to support your continued professional development, growth, well-being, and ability to make a meaningful impact as part of a transdisciplinary team. That's why our compensation and benefits package has been designed to support you personally and professionally:</div><ul><li><strong>Total Earning Potential (Salary + Bonus):</strong> $92,928 - $116,485.</li><li><strong>Generous Time Off to Recharge and Maintain Work-Life Balance:</strong> Up to <strong>22 days off</strong> in your first year, increasing to <strong>26 days</strong> after 12 months.</li><li><strong>Flexible Hybrid Role:</strong> Up to 50% of this role can be done remotely, allowing you to balance your clinical work and administrative tasks on your terms. <em>**Telehealth is determined by the BCBA when its clinically effective for the client and BT**</em></li><li><strong>CEU Stipend:</strong> $2,000 annually to support your continued professional development.</li><li><strong>License Reimbursement:</strong> We cover the cost of your BCBA license renewal.</li><li><strong>401(k) Matching:</strong> Helping you plan for your future with matching contributions.</li><li><strong>Comprehensive Health Coverage:</strong> Including medical, dental, vision, life, disability insurance, plus <strong>pet insurance</strong>—because we care about your entire family, furry friends included!</li><li><strong>Set Scheduling:</strong> Predictable work hours help you balance your work and personal life.</li></ul><div> </div><div><strong>Your Role and Impact:</strong></div><div>As a <strong>BCBA</strong> at Cortica, you’ll play a pivotal role in overseeing neurodiversity-affirming clinical programming for patients receiving ABA treatment. You'll lead a team of <strong>behavior technicians (BTs)</strong>, empowering them to make a lasting difference in the lives of children with developmental differences.<br/><br/></div><div><strong>What you’ll love about this role:</strong></div><ul><li><strong>Achievable Targets:</strong> You’ll average <strong>26 billable hours per week</strong>, with reduced targets during shorter weeks to ensure a manageable workload.</li><li><strong>Uncapped Bonus Potential:</strong> You’ll have an opportunity to earn more by increasing your billable hours, but it's entirely up to you—work at a pace that suits your lifestyle.</li><li><strong>Growth and Advancement Opportunities: </strong>You'll have the chance to advance through BCBA levels I, II, III, and IV, increasing your leadership impact along the way. At BCBA levels III and IV, productivity targets are reduced to 22, allowing you to focus on developing leadership skills, cultivating other talents, and exploring broader professional interests.</li><li><strong>Autonomy over Your Schedule:</strong> You’ll have full control over when and where you supervise your cases, empowering you to design a schedule that works for you.</li><li><strong>Administrative Support:</strong> Focus on what you do best—clinical care—while our dedicated team handles scheduling, billing, and credentialing, leaving you with more time to focus on your work and patients.</li></ul><div> </div><div><strong>Qualifications and Requirements:</strong></div><ul><li><strong>Master’s degree in human services</strong> or a related field.</li><li><strong>Current BCBA (Board-Certified Behavior Analyst) Certification</strong> required.</li></ul><div> </div><div><strong>What Makes Cortica Different from Other ABA Companies?</strong></div><div>At <strong>Cortica</strong>, we believe in going beyond traditional ABA practices to offer a more comprehensive, patient-centered approach that is different from other ABA companies:</div><ul><li><strong>A Transdisciplinary Approach to Care:</strong> Unlike many ABA companies that focus solely on behavior therapy, Cortica offers a <strong>holistic, multidisciplinary model</strong> of care. Our team includes experts from a wide range of fields—occupational therapy, speech pathology, pediatrics, and more—allowing us to address the <strong>whole child</strong> and deliver more integrated, effective care.</li><li><strong>Focus on Collaboration: </strong>At Cortica, we don’t just implement therapy—we <strong>collaborate</strong> with families, caregivers, and other clinicians to create individualized care plans that empower everyone involved. This approach ensures that each child’s unique needs are met, and that the entire team is aligned in their goals for success.</li><li><strong>Quality Over Quantity:</strong> We take pride in <strong>value-based care partnerships with health plans</strong> that prioritize <strong>quality</strong> over quantity. Our patients benefit from the time we dedicate to <strong>collaborative, integrated care</strong>, and our clinicians are supported with more time for thoughtful clinical decision-making. Unlike other providers, we are reimbursed based on <strong>outcomes</strong>, not just the number of sessions delivered.</li></ul><div><br/></div><div>By joining <strong>Cortica</strong>, you’ll be part of a team that’s redefining ABA therapy—combining <strong>compassion, innovation, and collaboration</strong> to deliver results that matter.<br/><br/></div><div><strong>Ready to make a difference?</strong> Apply today to learn more.<br/><br/></div><div><strong>Cortica is an Equal Opportunity Employer.</strong> This posting is not intended to be an exhaustive list of duties. Please review the full job description here: <a href="https://ccanta.sharepoint.com/:b:/s/JobDescriptions/ET3QOUDB_FFIj-t5GtSCQgoBfE-Ii_NN02r7vaWn1ROp-w?e=QtRMBV" rel="nofollow">Job Description</a>.<br/><br/></div><div>Behavioral Health Center of Excellence (BHCOE) Accredited 2024 | America’s Greatest Midsize Workplaces 2025 Newsweek | Great Place to Work Certified 2025 | Glassdoor 4.3 Rating 2025 | Indeed 4.1 Rating 2025<br/><br/></div><br/><br/><strong>About Cortica:</strong><p>Cortica is a leading provider of advanced neurological therapies for children with autism and other developmental differences. We offer in-home, in-clinic, and telehealth services that empower families to achieve long-lasting, transformative results.</p>

Cortica

Board Certified Behavior Analyst (Hybrid Remote)

Betterteam

In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home.

<p>We are looking for a <strong>Remote Travel Help Desk Representative</strong> to assist travelers before, during, and after their trips. In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return.</p><p>This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home.</p><h3>Key Responsibilities</h3><ul><li><p>Provide remote assistance to clients via email, phone, and messaging platforms</p></li><li><p>Respond to travel questions in a professional, friendly, and timely manner</p></li><li><p>Support itinerary updates, schedule changes, and general trip requests</p></li><li><p>Share guidance on destinations, documentation requirements, and travel preparation</p></li><li><p>Monitor upcoming reservations and communicate important travel reminders</p></li><li><p>Help troubleshoot travel concerns and escalate complex issues when needed</p></li><li><p>Maintain accurate notes and follow internal service procedures</p></li></ul><h3>Ideal Candidate</h3><ul><li><p>Strong written and verbal communication skills</p></li><li><p>Customer service, hospitality, or support experience preferred (not required)</p></li><li><p>Organized, dependable, and detail-oriented</p></li><li><p>Comfortable working independently in a remote environment</p></li><li><p>Able to learn new systems and processes quickly</p></li><li><p>Basic computer and internet navigation skills</p></li><li><p>Interest in travel and helping people</p></li></ul><h3>Work Environment & Requirements</h3><ul><li><p>Remote/work-from-home position</p></li><li><p>Reliable internet connection and computer required</p></li><li><p>Must be authorized to work in eligible hiring regions (location restrictions may apply)</p></li><li><p>Flexible availability, including some evenings or weekends depending on client needs</p></li></ul><h3>What We Offer</h3><ul><li><p>Fully remote position</p></li><li><p>Flexible schedule options</p></li><li><p>Training provided — no prior travel experience required</p></li><li><p>Ongoing mentorship and team support</p></li><li><p>Advancement opportunities within the organization</p></li><li><p>Access to travel industry resources and discounts</p></li><li><p>Collaborative and positive remote team culture</p></li></ul>

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Remote Travel Help Desk Representative

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