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ADAPTED_NOW

Customer Services Representative

While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.

Salary

KBSkills

ACTIVE

<div>
 This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
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 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
</div><div><br/>The individual selected for this role will be <strong>expected to work at stores within a 10 mile radius of the Anchorage-International Airport Rd Store: Store #708231</strong>, 401 West International Airport Rd, Suite 1A: Anchorage, AK 99518.
</div><p>This is a <strong>Full-Time</strong> role. Pay starting at <strong>$18.00 Hourly.</strong></p><p style="margin-left:0in">This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. <strong>For more information about our benefits, visit </strong><a href="http://www.myswbenefits.com/" rel="nofollow noopener noreferrer" target="_blank"><strong>http://www.myswbenefits.com/</strong></a></p><div>
 Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! 
</div><div><b>What is the Process to get Started?</b> 
</div><div><u>Step 1 – Online Application</u> 
</div><div>
 Find the role(s) that interest you on our Careers page: <a href="https://jobsearch.sherwin.com/" rel="nofollow noopener noreferrer" target="_blank">https://jobsearch.sherwin.com/</a>  
</div><div>
 Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners  
</div><div><u>Step 2 – Digital Interview</u>  
</div><div>
 Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions  
</div><div>
 You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation  
</div><div><u>Step 3 – In-Store Interview</u> 
</div><div>
 Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. 
</div><div>
 At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at <a href="http://www.myswbenefits.com/" rel="nofollow noopener noreferrer" target="_blank">http://www.myswbenefits.com/</a>. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.  
 <div>
 Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of non-discriminatory factors considered in making compensation decisions including geographic location; skill sets; experience and training; licensure and certifications; and other business and organizational needs.  
 </div><div>
 The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 
 </div><div>
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
 </div><div>
 Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. 
 </div><div>
 As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
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 Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
</div><div><ul><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>Build productive trust relationships with wholesale and retail customers</li><li>Process sales transactions accurately and consistent with policies and procedures</li><li>Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>Maintain precise work order files and formulas</li><li>Pull appropriate products from the sales floor or warehouse</li><li>Tint and mix products, as needed, to customer specifications</li><li>Stock shelves and set up displays</li><li>Clean store equipment</li><li>Load/unload delivery trucks</li><li>Assist in making deliveries, as needed</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales </li></ul></div><div><strong>Minimum Requirements:</strong></div><div><ul><li>Must be at least eighteen (18) years of age </li><li>Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>Must have a valid, unrestricted Driver’s License</li><li>Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li></ul></div><div><br/> 
</div><div><p><strong>Preferred Qualifications:</strong><br/> </p><ul><li>Have at least a High School diploma or GED</li><li>Have at least one (1) year experience working in a delivery, retail, or customer service position</li><li>Have previous work experience selling paint and paint related products</li><li>Have previous work experience operating tinting and mixing equipment</li><li>Ability to read, write, comprehend, and communicate in more than one language</li><li>Ability to read, write, comprehend, and communicate in Spanish</li></ul></div>

Sherwin-Williams

Retail Store Customer Service Specialist

salaryMin

salaryMax

payPeriod

currency

Business Operations

Compensation and Benefits

Customer Satisfaction

Customer Support/Service

Driver's License

High School Diploma

Inventory Management

Loading/Unloading

Meet Sales Quota

Needs Assessment

Order Picking/Packing

Painting (Facilities and Maintenance)

Problem Solving Skills

Quality Management

Retail

Safety/Work Safety

Sales

Salon Services

Transaction Processing/Management

Warehousing

Wholesale Industry

Appcast PX 2

Unclassified Occupations

Provide office support functions including word processing, filing, copying, composing a variety of business documents, gathering, and compiling data, proofreading documents, and balancing and coordinating a workload for multiple projects while meeting deadlines. Under the direction of the Shareholder Training Supervisor, and in accordance with the guidelines and policies of the company, and local, state, and federal laws, this internship position performs assigned duties, consisting of administrative and clerical tasks (or other duties) in support of various programs, executive leaders, managers, and staff.

<p><strong>SUMMARY </strong></p><p>Bering Straits Native Corporation (BSNC) is currently seeking qualified summer interns for our Anchorage and Nome offices. BSNC is committed to helping prepare tomorrow’s leaders for the workforce by providing paid internships to qualified shareholders and descendants. Applicants must be current college students, high school graduates who have been accepted to college or technical school and plan to attend in the fall, or recent college graduates. Applicants must have a minimum 2.0 GPA to be eligible.</p><p>Under the direction of the Shareholder Training Supervisor, and in accordance with the guidelines and policies of the company, and local, state, and federal laws, this internship position performs assigned duties, consisting of administrative and clerical tasks (or other duties) in support of various programs, executive leaders, managers, and staff.</p><p>At the conclusion of the internship program, BSNC Interns will take part in an exit interview. This interview will cover topics such as job knowledge, teamwork, work habits, work quality, and work ethic. It will provide interns with the chance to reflect on their experience, offer feedback, and discuss their performance throughout the internship.</p><p><strong>ESSENTIAL DUTIES & RESPONSIBILITIES</strong></p><p><em>The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. </em></p><ul><li>Provide office support functions including word processing, filing, copying, composing a variety of business documents, gathering, and compiling data, proofreading documents, and balancing and coordinating a workload for multiple projects while meeting deadlines.</li><li>Receive guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments.</li><li>Participate in Intern Program activities such as training sessions, group meetings, intern projects and team building. </li><li>Collaborate directly with supervisor(s), colleague(s) and/or other internal staff in the planning of assignments and the resolution of day-to-day operational problems.</li><li>Identify problems and implement or recommend solutions.</li><li>Interact respectfully with supervisors, officials, peers, other employees, and the public.</li><li>Learn and adapt to modern technology as it relates to office practices and procedures.</li><li>Maintain confidentiality of information.</li><li>Work effectively despite interruptions and demonstrate attention to detail.</li><li>Plan, organize, and prioritize work as directed by supervisor.</li><li>Use a computer/laptop, related software, transcribing equipment, and other standard office equipment.</li><li>Perform other duties as assigned by supervisor.</li></ul><ul></ul><p><strong>QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION</strong></p><p><em>To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </em></p><p><strong>Required (Minimum Necessary) Qualifications </strong></p><ul><li>Applicants must be a BSNC original shareholder or direct lineal descendant.</li><li>Applicants must be a current college student or high school graduate who has been accepted to college or technical school and plan to attend in the fall, or a recent college graduate. </li><li>Applicants must have a 2.0 GPA or better.</li></ul><p><strong>Knowledge, Skills, Abilities, and Other Characteristics </strong></p><ul><li>Ability to communicate effectively in English, both orally and in writing.</li><li>Ability to understand and follow complex, detailed technical instructions.</li><li>Ability to work independently and in a team environment.</li><li>Ability to follow direction as provided by direct supervisor.</li><li>Must have a positive, friendly attitude and be a team player.</li></ul><p/><p><strong>DEADLINE: THE COMPLETED APPLICATION PACKET MUST BE RECEIVED BY APRIL 18, 2025, AND INCLUDE THE FOLLOWING DOCUMENTS:</strong></p><ol><li> Application and current resume – please fill out the online application and attach your resume to your application at the BSNC Careers Website at <div><a href="http://www.beringstraits.com/careers" rel="nofollow">www.beringstraits.com</a></div>.</li><li> Current college/technical letter of acceptance. <strong>Must</strong><strong> be sent to the address below.</strong></li><li> Current unofficial copy of college / technical transcript(s). <strong>Must</strong><strong> be sent to the address below.</strong></li><li> Provide a professional reference from within the last four years. It must be a professional reference i.e., teacher, counselor, or job supervisor. <strong>Contact information must be sent to the address below. </strong></li><li> Complete Essay, see below for essay questions. <strong>Must</strong><strong> be sent to the address below.</strong></li><li> Proof of BSNC shareholder or descendant status by submitting a family tree document and legal documents including, but not limited to, birth certificates linking the applicant to a BSNC original shareholder. Please contact BSNC’s Shareholder Development department for documents. <strong>Must</strong><strong> be sent to the address below.</strong></li></ol><p><strong>Application submission:</strong> Once you have completed the application online, submit the required requested documents above to the BSNC Shareholder Development department. If you already have these documents on file with the Beringia Settlement Trust scholarship program, you may complete a Release of Information (ROI) to allow BSNC to access such documents.</p><p><strong>ESSAY QUESTIONS</strong></p><p>We would like to learn a little more about you. On a separate document please provide us with a two (2) page, double-spaced essay answering the following prompts. (Note: Returning interns should refer to the set of questions at the bottom of this section) </p><ol><li>Tell us about yourself and what motivated you to apply for the BSNC Summer Internship Program. Share insights into your academic and professional journey, highlighting key experiences that have shaped your aspirations.  </li><li>Describe your professional area of interest and how the BSNC Summer Internship Program aligns with your career goals. How do you envision this internship contributing to your overall career development?  </li><li>In what ways do you believe your academic background and current skills make you a strong candidate for the BSNC Summer Internship Program? Provide specific examples of coursework, projects, or experiences that have prepared you for success in this internship.  </li><li>As a shareholder or descendant, what unique perspectives or experiences do you bring to the BSNC community? How do you think your cultural background will enrich your contributions to the internship program and the organization as a whole?  </li><li>How do you feel your role as an intern can impact BSNC’s mission statement?  </li><li>What are you looking forward to most as you prepare yourself for an internship?</li></ol><p/><p><strong>Questions for returning intern applicants (Does not apply to new internship candidates)</strong></p><p> As a returning Intern, we would like to know more about you and how you developed in your career and during school. </p><ol><li>Tell us about yourself and what motivated you to re-apply for the BSNC Summer Internship Program. Share insights into your academic and professional journey, highlighting key experiences that have shaped your aspirations.  </li><li>Describe your professional area of interest and how the BSNC Summer Internship Program aligns with your career goals. How do you envision this internship contributing to your overall career development?  </li><li>Since your last internship with BSNC, please share how you have used your experience and knowledge gained through the program at school or in your personal life.  </li><li>As a returning applicant, how would you use your experience to mentor new interns in the program?  </li><li>What strengths, weaknesses, and skills have you discovered about yourself through your internship at BSNC? What was your favorite aspect of this internship that helped you identify those skills?</li></ol><p/><p><strong>Please submit all required documents listed above and essay to, </strong></p><div><p>SHTraining@bsnc.net</p></div><strong>, before April 18, 2025.</strong><p/><p><strong>Or mail to the following mailing address:</strong></p><p>Bering Straits Native Corporation</p><p>ATTN: Shareholder Development Department</p><p>3301 C St. Ste. 100</p><p>Anchorage, AK 99503</p><p/><p><strong>NECESSARY PHYSICAL REQUIREMENTS</strong></p><p><em>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </em></p><p>Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.</p><p><strong>DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS</strong></p><ul><li>This position <strong>is not subject</strong> to federal requirements regarding Department of Transportation “safety-sensitive” functions. </li></ul><p> <strong>WORK ENVIRONMENT</strong></p><p><em>Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.  </em></p><p>The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required.</p><p><strong>SUPERVISORY RESPONSIBILITIES </strong></p><ul><li>No supervisory responsibilities.</li></ul><p><strong>ADDITIONAL QUALIFYING FACTORS </strong></p><p>As a condition of employment, candidates may be required to pass a pre-employment drug screening, as well as have acceptable reference and background check results. Reliable transportation to and from work and residential accommodations at the work location are required.</p><p><strong>Shareholder Preference</strong></p><p>BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.</p><p>Bering Straits Native Corporation <em>is an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender, or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.</em></p><p>Equal Opportunity Employer/Veterans/Disabled</p><p>We participate in the E-Verify Employment Verification Program. We are a drug free workplace. </p><p/><p/><p/><p/>

<p>Bering Straits Native Corporation (BSNC), owned by Alaska Native shareholders, actively pursues responsible development of our resources and other business opportunities. Through its subsidiaries, BSNC serves government and commercial customers through

Bering Straits Native Corporation

2025 BSNC Summer Internship Program

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