OTHER

FEED

UNKNOWN

Perform onsite analysis, diagnosis, and resolution of complex computer problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and chemicals industries.

Overview:
Together We Make Life Better”. Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows for all employees to feel valued and safe to give their opinions and improve our company.Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and chemicals industries. 

Position Summary:
Note: This is a 6 Month+ Assignment  The Deskside Technician’s role is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate fashion, and provide end-user assistance where required.

Responsibilities:
Strategy & PlanningAssist in developing long-term strategies and capacity planning for meeting future end-user device needs.Able to support a variety of devices at our primary office and [describe locations to provide an idea of travel required]. Acquisition & DeploymentConduct research on end-user devices in support of standardization and procurement efforts. Evaluate and recommend products for purchase.Write technical specifications for purchase of end-user devices and related products. Operational ManagementPerform onsite analysis, diagnosis, and resolution of complex computer problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.Accurately document instances of equipment failure, repair installation and removal, as well as moves and changes.Record and manage equipment sent to repair depots for equipment under warranty or service contracts.Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required deskside service levels.Assess the need for and implement performance upgrades to end-user devices based on software technical specifications.Collaborate with LAN technicians/network administrators to ensure efficient operation of the company’s end-user computing environment.Where required, administer and resolve issues with associated end-user workstation networking software products.Receive and respond to incoming calls, service desk tickets, email, or chat regarding equipment incidents.Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers.Ensure that physical deskside connections (RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports.Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring end-user device operations.Develop and maintain an inventory of all monitors, keyboards, hard drives, network cards, and other components and equipment as needed.If necessary, liaise with third-party support and equipment vendors.This position may have to travel to Houston periodically.

Qualifications:
Excellent technical knowledge of hardware.Excellent technical knowledge of PC internal components.Hands-on hardware troubleshooting experience.Extensive equipment support.Working technical knowledge of current protocols, operating systems, and standards.Ability to operate tools, components, and peripheral accessories.Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into PC issues and products as required.Effective interpersonal skills and relationship-building skills.Strong written and oral communication skills.Ability to present ideas in user-friendly language.Understanding of the organization’s goals and objectives.Analytical and problem-solving abilities, with keen attention to detail.Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.Experience working in a team-oriented, collaborative environment.Strong customer-service orientation. Driver’s license in good standing. On-call availability.Sitting for extended periods of time.Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.

Education Requirements:
College diploma or university degree in the field of computer science equivalent work experience.

EEO Statement:
Tata Consulting Engineers USA, LLC (“TCE”) is an equal opportunity and affirmative action employer committed to promoting diversity, equity, and inclusion in our workplace. We do not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.In compliance with federal law, all candidates hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form after acceptance of a formal TCE offer letter through our onboarding system.

Fraud Alert:
Please be aware that there have been instances of fraudulent job offers being made in the name of TCE by unauthorized individuals or organizations. We want to make it clear that TCE will never ask for any type of payment information during our interview process. Please be advised all email communications from TCE will come from our business email addresses, which end in '@tataconsultingengineers.com'. If you receive any suspicious job-related emails from any other domain, please do not respond to them and disregard any requests for personal or financial information. If you have any concerns about the legitimacy of a job offer or communication, please contact us through our website at www.tataconsultingengineers.com

CDI Engineering Services

IT Specialist III

Analysis Skills

Apple Macs

Capacity Management

Communication Skills

Computer Mouse Hardware

Computer Science

Computer Systems

Computer Workstations

Construction

Construction Management

Customer Relations

Customer Support/Service

Desktop PC

Detail Oriented

Documentation

Driver's License

Engineering Consulting

Equipment Maintenance/Repair

Establish Priorities

Federal Laws and Regulations

Hand Tools

Hard Drives

Help Desk

Identify Issues

Information Technology & Information Systems

Interpersonal Skills

Inventory Management

Keyboards

Local Area Network (LAN)

Network Administration/Management

Network Software

OEM (Original Equipment Manufacturer)

On Call

Operating Systems

Operations Management

Performance Analysis

Peripheral Hardware

Plan Meetings

Presentation/Verbal Skills

Problem Solving Skills

Procurement Management

Product Testing

Purchasing/Procurement

Quality Engineering

Regulations

Requirements Management

Research Skills

Service Delivery

Software Specification

Statistics

Strategic Planning

Team Player

Technical Writing

Technical/Engineering Design

Telephone Skills

Testing

Time Management

Willing to Travel

Workstation Hardware

Writing Skills

[AW]-iCims

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

<h3>On-Call IT Field Technician – PC, Mac, POS and TV Mounting</h3><ul><li>Location: Multiple U.S. Cities (Local, Onsite Support)</li><li>Job Type: Independent Contractor (1099)</li><li>Pay: $35 per hour (on-site)</li><li>Schedule: Flexible – You accept jobs based on your availability</li></ul><h3>Important Note</h3>This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills.<h3>About the Role</h3>Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems.Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience.<h3>Responsibilities</h3><ul><li>Troubleshoot and repair Windows and macOS issues</li><li>Resolve WiFi, router, and wired network problems</li><li>Install and configure printers and scanners</li><li>Replace or upgrade hardware components</li><li>Reinstall operating systems using bootable tools</li><li>Document work and communicate clearly with customers</li><li>Install and support POS systems and run Cat5e or Cat6 cabling</li><li>Perform outdoor TV mounting and basic AV setup</li></ul>Requirements<ul><li>Two or more years of experience in IT support or field service</li><li>Strong networking and diagnostic skills</li><li>Reliable transportation and valid driver’s license</li><li>Ability to work independently and provide professional customer service</li><li>Ability to lift up to 50 lbs</li><li>Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools</li></ul>Benefits<ul><li>IT and POS work: $35 per hour for time on site</li><li>Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required</li><li>Flexible scheduling — accept only the jobs that match your route and availability</li><li>National brand recognition and continuous job offers</li><li>Dispatch and tech support team available to assist remotely</li></ul><h3>What to Expect After You Apply</h3><ul><li>Intro Call – A recruiter will contact you for a quick chat</li><li>Onboarding – Complete paperwork and tax forms electronically</li><li>Background Check – Mandatory before activation</li><li>Set Your Availability – You enter your availability in our tech portal</li><li>Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills</li></ul>

Geeks on site is a South Florida based company dedicated to providing premium quality computer repair and support services for homes and businesses nationwide. We are one of the fastest growing companies in the computer repair industry. We are also one of the pioneers in the online remote computer repair, being one of the first companies to provide this method of service nationwide. We offer a safe and convenient online remote PC repair delivery method as well as traditional onsite,
in-home and in-office service; providing support for: PCs, networks, printers, scanners, smartphones, mp3 players, software, and hardware support.

Geeks on Site

IT Field Technician - On Call - Houston, TX - Hiring now

Audiovisual

Background Investigation

Business Services

Computer Networks

Computer Services

Document Scanners

Ethernet Cable

Hardware Components

Hardware Repair

Hardware Upgrades

High Tech Industry

Laptop PC

Lift/Move 50 Pounds

Mac Operating System

Microsoft Windows System Administration

Network Routers

Network Support

On Site Support

Onboarding

Point of Sale Installation

Printers

Small Business

Smart Homes

Technical Support

Wi-Fi

Workable

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IT Specialist III CDI Engineering Services

IT Field Technician - On Call - Houston, TX - Hiring now Geeks on Site

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