It Support Specialist Jobs in Knoxville, TN
Oak Ridge, TN
Oak Ridge, TN
Denali Advanced Integration
$100000 - $120000 / Per Year
Provident Search Group Inc.
Knoxville It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Knoxville, Tennessee
Knoxville is known by many names: K-town, Knox Vegas, Scruffy City. Its nickname in the 19th century was "Marble City," which had nothing to do with the little glass balls popular with 12-year-olds. It came from the pink and gray stone from the Ross Quarry and Mead's Quarry used to build iconic buildings like the J.P. Morgan Library in New York and the National Gallery of Art in Washington, D.C. In their time, the quarries sustained hundreds of dangerous Knoxville jobs in production and transportation. Today, the area has been transformed into a nature center.
The city is also famous for two other kinds of spheres. Bowling is Knoxville's oldest sport, and the Bowling Saloon on Market Square was a busy entertainment venue in the 1850s. Through the years, the sport has remained a popular pastime in Knoxville. Knoxville's other sphere of note is the Golden Globe, or Sunsphere, that was built for the 1982 World's Fair. The sphere is 75 feet in diameter and 266 feet tall, with reflective glass panels layered with real gold dust. If you want to get the ball rolling on finding a job in Knoxville, be sure to look around in Johnson City, Kingsport, and Nashville, as well.
Update Your Knoxville It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Knoxville, Tennessee?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Knoxville, Tennessee, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Knoxville is $41,157 per year, which is 18% lower than the national average.
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