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eCommerce Manager

Serve as the lead advisor on E-Commerce and online marketing disciplines for portfolio of hotels; Provide communication, training and education to GMs, Sales, and Revenue Management staff to raise their awareness, understanding, and motivation toward E-Marketing. This role will outline how to capture online marketing opportunities and will develop methods to capture direct and semi-direct online channels to observe and enhance the Internet footprint of Windsor’s properties.

Salary

ACTIVE

<div><h3>Job Details</h3><div><strong>Job Location</strong>: Windsor Hospitality - Santa Monica, CA</div><div><strong>Position Type</strong>: Full Time</div><div><strong>Salary Range</strong>: $75000.00 - $100000.00 Salary</div><div><strong>Job Shift</strong>: Day</div></div><h3>Description</h3><p><strong>Purpose for the Position:</strong></p><p>The Digital Distribution & E-Commerce Manager is responsible to develop strategic practices that result in increased market share and the achievement of each assigned hotel’s top line budget through a focus on E- Distribution and other online marketing tactics. This role will outline how to capture online marketing opportunities and will develop methods to capture direct and semi-direct online channels to observe and enhance the Internet footprint of Windsor’s properties. The ideal candidate will have a deep understanding of e-commerce strategies, digital distribution channels including the GDS, voice channels, social media, reputation management, and the hospitality industry.</p><p><strong>Essential Responsibilities:</strong></p><ol><li>Serve as the lead advisor on E-Commerce and online marketing disciplines for portfolio of hotels; Provide communication, training and education to GMs, Sales, and Revenue Management staff to raise their awareness, understanding, and motivation toward E-Marketing.</li><li>Develop a Digital Media Plan for each property.</li><li>Analyze hotel-specific needs and create strategies and tactics for increasing revenue, to include SEO/SEM, display, pay-per-click, email marketing and paid search.</li><li>Monitor and track through and manage relationships with online travel agencies (OTAs), Global Distribution Systems (GDS) and brand websites.</li><li>Partner with department managers for reputation management and social media management.</li><li>Regularly audit each hotel’s online presence to ensure proper imagery and content, and that all links work appropriately.</li><li>Review inventory controls and address booking volume generated from third party internet companies, online travel agencies and central reservation offices.</li><li>Develop and maintain electronic distribution strategies to include online content and positioning, market manager relationships, OTA's, GDS distribution, and voice channel content and conversion.</li><li>Ensure properties are fully optimized to maximize traffic from search engines; Partner with web vendor to coordinate and execute Search Engine Optimization (SEO) tactics.</li><li>Champion efforts to grow online bookings for group, meeting and catering business for assigned properties.</li><li>Support brand direct booking strategies in an effort to shift OTA bookings; Identify best practices and opportunities for increasing new visitors, increasing conversion, and surpassing consumer expectations for their online experience.</li><li>Generate and communicate analytic reports; Assist in formulating action plans based on data.</li><li>Discuss trends and sales strategy, review results from the prior month and determine upcoming events and action plans for occupancy and RevPAR maximization for future dates.</li><li>Travel to assigned hotels and/or corporate office periodically for training, meetings and other business activities, as needed.</li><li>Perform other tasks, duties and projects assigned by Operations.</li><li>Keep hotel social media sites current with enticing content and guest interaction.</li><li>Manage hotel reputation on 3<sup>rd</sup> party platforms.</li></ol><p><strong>Skills and Abilities:</strong></p><ol><li>Marketing degree and/or appropriate combination of education and experience to support on-the-job effectiveness.</li><li>3 years of online marketing specific to the hotel industry; previous experience with major hospitality brands (Marriott, Hilton) is a must.</li><li>Strong understanding of traditional and online marketing mediums, with experience with distributed marketing functions, a passion for business development and a proven track record for E-Commerce success.</li><li>Background in search engine optimization, pay-per-click advertising, display advertising and email marketing.</li><li>Exceptional computer literacy, with ability to easily navigate database, browser, email, document and spreadsheet applications and related programs.</li><li>Previous experience with Property Management Systems and Central Reservations Systems.</li><li>Previous experience with Creative Design and basic photo editing.</li><li>Previous experience with Reputation Management.</li><li>Exceptional service orientation, with keen ability to focus and deliver on guest needs.</li><li>Reliable and responsible character, with exceptional follow-up and attention to detail.</li><li>Proven leadership skills in supporting employees to consistently attain personal, departmental and organizational performance goals.</li><li>Ability to work effectively as an independent contributor, and as a part of a collaborative team.</li><li>Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.</li><li>Ability to travel periodically on behalf of the company.</li></ol><p><strong>Physical Demands:</strong> Light work. Must be able to lift and carry general office supplies and equipment. This work requires the ability to sit for long periods of time, move around and visit hotels.</p><p><strong>Requirements:</strong></p><ol><li>Bachelor’s degree in business administration, Marketing, Hospitality Management or related field preferred, or an equivalent level of education and experience.</li><li>Demonstrate excellent public contact skills.</li><li>Strong attention to detail.</li><li>Proven leadership skills in supporting employees to consistently attain personal, departmental and organizational performance goals.</li></ol><p><strong>Attendance:</strong> Regular attendance in conformance with the standards, which may be established by Windsor Hospitality from time to time, is essential to be successful performance of this position. Employees with irregular attendance/ tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Windsor Hospitality rules and regulations and will be subject to disciplinary action, up to and including termination of employment.</p><h3>Qualifications</h3>#J-18808-Ljbffr

Windsor Hospitality

Digital Distribution and E-Commerce Manager

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JobLeads

General Manager

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Our ideal candidate is a multi unit operator, with previous catering, full scaled multi retail/restaurant or convention center, high volume experience.

KBSkills

<p>Job Reference Number: <b>28339</b><br/><b>Employment Type:</b> Full-Time, Onsite<br/><b>Segment:</b> Dining & Events<br/><b>Brand:</b> Constellation<br/><b>State:</b> California (US-CA)</p><h3><b>The Role at a glance:</b></h3><p>We are looking to add an experienced, motivated general manager to our Constellation Culinary team in Los Angeles. As a general manager, you will have the opportunity to oversee an exciting, premiere, multi outlet F&B department at a Top Los Angeles Cultural Center. Our ideal candidate is a multi unit operator, with previous catering, full scaled multi retail/restaurant or convention center, high volume experience.</p><h3><b>What you'll be doing:</b></h3><ul><li>Planning, organizing, and overseeing all activities and systems in the dining service and nutrition departments.</li><li>Functioning as the liaison in all administrative roles within the budget.</li><li>Assuming responsibility for budget development and compliance, sanitation, safety, regulatory compliance, menu development, and preparation and service of food.</li><li>Supervising staff and facilitating staff development.</li></ul><h3><b>What we're looking for:</b></h3><p><em>Must-haves:</em></p><ul><li>At least six years of progressive work experience in a leadership position in food service management.</li><li>Proven experience in financial management and controls.</li><li>Advanced skills in math and financial management, such as budgeting, labor, and food cost controls.</li></ul><p><em>Nice-to-haves:</em></p><ul><li>Bachelor’s Degree in Nutrition, Hotel and Restaurant Management, or related field; alternatively, equivalent related work experience.</li></ul><h3><b>Our Benefits & Salary</b></h3><ul><li>Medical (FT Employees)</li><li>Vision</li><li>Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity</li><li>Discount Program</li><li>Commuter Benefits (Parking and Transit)</li><li>EAP</li><li>401k</li><li>Sick</li><li>Holiday Pay (9 paid holidays)</li><li>Tuition Reimbursement (FT Employees)</li><li>Paid Time Off</li></ul><p>Salary: $120,000 - $140,000</p><h3><b>About Constellation:</b></h3><p>From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.</p><h3><b>About Elior North America:</b></h3><p>Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.</p><p>At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.</p><p><b>Disclaimer:</b> This job description can be revised by management as needed.</p>#J-18808-Ljbffr

Lancer Hospitality

Budget Management

Budgeting

Catering Services

Cost Control

Financial Management

Financial Mathematics

Food Services

Hospital

Hotel Management

Leadership

Menu Development

Nutrition

People Management

Regulatory Compliance

Restaurant

Retail

Safety Compliance

Sanitation

Staff Development

Director Operations

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Working as a Director of Operations, you will be responsible for maintaining multiple accounts in accordance with the approved budget while meeting client expectations.

<p><b>Job Reference Number:</b> 27035<br/><b>Employment Type:</b> Full-Time, Hybrid<br/><b>Segment:</b> Dining & Events<br/><b>Brand:</b> Constellation<br/><b>State:</b> California (US-CA)</p><p><b>Position Summary:</b></p><p>We are seeking a motivated and multi-unit Director of Operations in Los Angeles, CA. Working as a Director of Operations, you will be responsible for maintaining multiple accounts in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests, and the client, as well as other departments within the operation. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations. This role requires travel.</p><p><b>Key Accountabilities:</b></p><ol><li>The Director of Operations has overall responsibility for all aspects of the operations; in particular as related to sales, profit, and the development of people.</li><li>Manages financial acumen for all areas including financial reporting with sales reports, P&L reports, writing and adhering to annual budgets, and cash handling.</li><li>Manages salaried managers and hourly associates in the Food Service Department.</li><li>Manages in compliance with Company established policies and procedures.</li><li>Manages in compliance with local, state, and federal laws and regulations.</li><li>Maintains food cost while ensuring quality standards.</li><li>Establishes and maintains good rapport with staff, client, and guests.</li><li>Analyzes and creates trends for financial data.</li><li>Manages purchasing and inventory controls.</li><li>Plans menus in consultation with chefs.</li><li>Is knowledgeable on HACCP controls along with proper storage and use of food.</li><li>B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.</li><li>Five to eight years of direct foodservice operational management experience with inventory and purchasing knowledge and control.</li><li>Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.</li><li>Previous P&L accountability or contract-managed service experience is desirable.</li><li>Strong supervisory, leadership, management, and coaching skills.</li><li>Strong, polished communication skills, both written and verbal.</li><li>Ability to communicate on various levels to include management, client, customer, and associate levels.</li><li>Excellent financial, budgetary, accounting, and computational skills.</li><li>Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet.</li></ol><p><b>Salary:</b> 140-160K plus bonus</p><p><b>About Constellation:</b></p><p>From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.</p><p><b>About Elior North America:</b></p><p>Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.</p><p><b>Disclaimer:</b> This job description can be revised by management as needed.</p>#J-18808-Ljbffr

Dir, Operations

Manager

Responsible for the consistent preparation of innovative and creative American, Southern, French American, and Steak inspired cuisine to be served at the highest quality, presentation, and flavor for Fine dining Restaurant resulting in outstanding guest satisfaction. Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation.

<p>To lead the FOH Team in the execution of food service, food safety and ensure an excellent guest experience. Responsible for the consistent preparation of innovative and creative American, Southern, French American, and Steak inspired cuisine to be served at the highest quality, presentation, and flavor for Fine dining Restaurant resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, labor, stock, waste control, hygiene practices and training within the kitchen.</p><p><strong><u>Duties and Responsibilities:</u></strong></p><ul><li>The Restaurant Manager will be an expert in all areas of the back of the house and be able to perform in the absence of an hourly staff member.</li><li>Trains, develops and motivates supervisors and culinary staff to meet and exceed established Chicken + Beer food preparation standards on a consistent basis.</li><li>Display exceptional leadership by providing a positive work environment, coaching employees as appropriate while demonstrating a dedicated and professional approach to management.</li><li>Will provide direction for all day-to-day operations in the kitchen.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Utilizes interpersonal and communication skills to lead, influence, and motivate kitchen staff.</li><li>Teaches preparation according to well-defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Delegates appropriately to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.</li><li>Must complete periodic line checks for quality, efficiency, and standards.</li><li>Advocates sound financial/business decision making, demonstrates honesty, integrity and also leads by example.</li><li>Oversees all BOH purchasing.</li><li>Ensures proper purchasing, receiving and food storage standards in the kitchen.</li><li>Reviews staffing levels to ensure that service, operational needs, and financial objectives are met.</li><li>Coordinates with General Manager, Director of Operations, and Culinary Director in menu development and maintaining updated and accurate costing of all dishes prepared and sold within the operation.</li><li>Ensures compliance with all food handling and sanitation standards.</li><li>Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Chicken + Beer standards.</li><li>Reviews guest comments and other data to identify areas of improvement.</li><li>Ensures proper grooming and hygiene standards for all kitchen staff.</li><li>Reviews and discusses daily food cost reports with key kitchen and management team members.</li><li>Reviews weekly and monthly schedules to meet forecast and budget.</li><li>Runs daily BOH line-ups to ensure that the team is ready for the day.</li><li>Able to perform additional duties as requested by management as and when required.</li></ul><p><strong><u>Qualification Requirements</u></strong></p><ul><li>Must be able to pass the TSA Federal background check to work in the airport.</li><li>Minimum of 2 years of experience as a Bar/Kitchen Manager with extensive knowledge of recipes, policies, standards, theories and successful results with past responsibilities.</li><li>Must be capable of performing all functions and meeting all qualification standards for all hourly positions.</li><li>Knowledge of P.O.S. system and the back-office systems to fulfill management functions.</li><li>Is quick and decisive when needed based on the need and urgency of the situation.</li></ul>#J-18808-Ljbffr

Jackmont Hospitality Inc

National Sales Manager

Apply proactive and strategic sales approach to business solicitation including but not limited to; phone solicitation, customer appointments, sales missions/blitzes, tradeshow participation, online research and customer engagement, as well as resort and portfolio wide customer event participation. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program.

<h3>Overview</h3><p>The National Sales Manager (On Site) role is responsible for generating group business from a national market. The primary objective is to maximize revenue generation and market penetration from within the assigned market. This includes, but is not limited to the nurturing of existing good accounts and feeder markets, developing known high potential markets and the identification of emerging sources of business. This position serves as a Terranea Resort product expert to the group meetings industry and is also responsible for serving as a positive and knowledgeable advocate of the entire Coral Tree Hospitality portfolio. The position requires a thorough understanding of direct sales, account management, and the distribution channels related to group room sales.</p><h3>Responsibilities</h3><ul><li>Apply proactive and strategic sales approach to business solicitation including but not limited to; phone solicitation, customer appointments, sales missions/blitzes, tradeshow participation, online research and customer engagement, as well as resort and portfolio wide customer event participation.</li><li>Dedicate a majority of time to direct telephone sales, email prospecting, internet prospecting and direct cold calls within assigned market.</li><li>Make personal visits, when necessary to target areas and call on prospective clients located in a specific market or area.</li><li>Book annual meetings, regional meetings, sales meetings, executive level meetings, incentive meetings, and leadership meetings from your assigned territory.</li><li>Rework and maintain existing account files and solicit new accounts.</li><li>Respond to all correspondence from assigned areas and trace dates for reworking and follow up.</li><li>Set-up site inspections and FAM trips with appropriate on-site communication, planning and follow through.</li><li>Attend trade shows pertinent to your Market and attend meetings, seminars and functions through membership in related industry associations.</li><li>Serve as an active participant in all Coral Tree Hospitality related sales programs including, but not limited to Synergy Sales, Affinity Team sales, and Strategic Account Teams. Serve as a positive advocate for sister properties within the portfolio.</li><li>Perform general office duties and assist other personnel, as required.</li><li>Maintain a constant contact with meeting planners; maintain membership and contacts in hotel industry associations.</li><li>Maintain a positive working relationship with departments interacting with convention groups.</li><li>Develop new accounts by demonstrating the ability to identify potential new customers through the affiliate membership of associations.</li><li>Stay abreast of industry trends and make recommendations of changes which would affect operations.</li><li>Maintain accurate sales productivity forecast, manage budgeted expenses and recap information.</li><li>Set-up and conduct site inspections for entire property.</li><li>May supervise one or more administrative assistants.</li><li>Maintain constant contact and excellent relationships with GSO, Representation Firms and third party contacts.</li><li>Familiar with legality of contractual agreements and actively participate in ongoing training opportunities.</li><li>Must be able to effectively deal with internal & external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect factual information and resolve conflict.</li><li>Able to analyze resource reports through Amadeus, Salesforce, Cvent, Knowland and LinkedIn.</li><li>Sound understanding of yield management principles.</li></ul><p><strong>Additional Duties & Responsibilities:</strong></p><ul><li>Identifies positive public relation opportunities emerging business markets.</li><li>Motivates and actively contributes to a work environment in which associates are productive.</li><li>Establish, measure, monitor, and evaluate processes and policies.</li><li>Understands how to develop direct sales plan for a defined market and evaluate business trends to modify strategies.</li><li>Attends department and other property meetings.</li></ul><h3>Qualifications</h3><ul><li>The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.</li><li>Speak English clearly with poise and confidence using correct English with a well-modulated voice.</li><li>Write professionally with correct grammar and punctuation to correspond with clients and colleagues.</li><li>Be fair to all team members.</li><li>Read, interpret, and create business records and statistical reports.</li><li>Use mathematical skills to interpret financial information.</li><li>Understand the government regulations covering business operation.</li><li>Make business decisions based on production reports and similar facts.</li><li>Plan and organize the work of others.</li><li>Knowledge of the luxury travel trade industry is essential.</li><li>Experience in strategic account management methods, as well as, advanced business planning acumen.</li><li>Possesses an extensive network of travel industry contacts.</li><li>Ability to work under stressful conditions and balance multiple commitments simultaneously.</li><li>Strong customer service aptitude.</li><li>Understanding of budgetary and fiscal responsibility within the department.</li><li>Familiarity with all operational areas of the resort.</li><li>Excellent written and verbal communication skills and the ability to utilize them effectively in English with guests, peers and associates.</li><li>Ability to travel frequently as needed.</li></ul><p><strong>Experience, Education, & Licensure:</strong></p><ul><li>College graduate or equivalent industry experience.</li><li>Minimum 3 years’ experience as a manager within a resort Sales & Marketing department, preferably a four star property with more than 350 rooms.</li><li>Must be proficient in Microsoft Word, Excel, Outlook and PowerPoint. Experience with Opera PMS and Agency360 is desirable.</li></ul><p><strong>Miscellaneous Skills:</strong></p><ul><li>Requires Mathematical skills, to be able to: add, subtract, multiply, and divide all units of measure.</li></ul><p><strong>Compensation</strong></p><p>Base Pay Start Rate: $85,000/Yr. - $90,000/Yr</p><p>We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!</p>#J-18808-Ljbffr

CoralTree Hospitality

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Morning Hospitality Jobs in Culver City, CA

Windsor Hospitality

Lancer Hospitality

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Jackmont Hospitality Inc

CoralTree Hospitality