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jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

HOUR

Customer Services Advisor

Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

Salary

ACTIVE

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.For new hires starting in February, March or April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 9:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.What you'll do:<ul><li>Facilitate the member experience by answering phone calls, emails, and other requests from members.</li><li>Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.</li><li>Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.</li><li>Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.</li><li>Maintain required Property & Casualty (P&C) licenses and state registrations.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or GED equivalent</li><li>Currently active Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed</li><li>1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience</li><li>Ability to prioritize and multi-task, including navigating through multiple business applications</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li><li>Prior experience in a fast-paced contact center environment</li></ul>Compensation range: The hiring range for this position is: $46,370 - $50,300.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See USAA Privacy Policy at https://www.usaa.com/privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Industry leading service that puts our memberships' needs first. We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future. Our history continues to drive our purpose. USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members. We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity. In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America. We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.

USAA

Customer Service Advisor

salaryMin

salaryMax

payPeriod

currency

sonicjobsredirect

KBSkills

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.The OpportunityIt is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.For new hires starting in February, March or April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix, San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 9:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.What you'll do:<ul><li>Facilitate the member experience by answering phone calls, emails, and other requests from members.</li><li>Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.</li><li>Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.</li><li>Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.</li><li>Maintain required Property & Casualty (P&C) licenses and state registrations.</li><li>Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or GED equivalent</li><li>Currently active Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed</li><li>1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience</li><li>Ability to prioritize and multi-task, including navigating through multiple business applications</li></ul>What sets you apart:<ul><li>US military experience through military service or a military spouse/domestic partner</li><li>Prior experience in a fast-paced contact center environment</li></ul>Compensation range: The hiring range for this position is: $46,370 - $50,300.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Billing

Business Solutions

Call Centers

Customer Experience

Customer Support/Service

Data Analysis

Establish Priorities

Financial Services

High School Diploma

Insurance

Licensing

Market Analysis

Military

Multitasking

Needs Assessment

Property Maintenance

Risk

Sales

Social Media

Telephone Skills

Training Program

Training/Teaching

Underwriting

eLearning

Easy Hiring FTP

Data Processing Technician

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary:Looking for a career that rewards you? As a Front End Pharmacy Technician with Omnicare, you will not only find rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members.Day In The Life:As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy. Our front-end team is focused on entering in orders, working alongside the pharmacist to ensure accuracy, and providing best in customer service. Additional tasks and responsibilities include:<ul><li>Triaging customer service requests by department, urgency, and information/response required</li><li>Calculating and/or verifying correct dosage based on prescriptions</li><li>Assist in reviewing the narcotic Rx’s are back in timely manner</li><li>Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags</li><li>Creating and maintaining accurate customer records</li></ul>The Team:Omnicare, a CVS Health Company, provides care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Although Omnicare pharmacies are not open to the public, you’ll work amongst great colleagues in a supportive environment aligned with the company’s mission, allowing our customers to focus on giving their patients the best care.Required Qualifications:<ul><li>Certification/licensed/registered pharmacy technician or as required by state law</li><li>One (1) or more years of experience as a pharmacy technician</li></ul>Preferred Qualifications:Additional Skills/Experience, but not Required:<ul><li>Prior experience in the long-term care industry</li><li>PTCB National Certification</li></ul>Education:<ul><li>Verifiable High School Diploma or GED</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" rel="nofollow noopener noreferrer" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 07/08/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.

CVS Health

Pharmacy Technician. Data Entry/Customer Service (2nd Shift)

Allergies

Assisted Living

Coaching

Data Entry

Drug Interactions

Geography

Health Plan

Healthcare

Long-Term Care

Medications

Nursing

Order Processing

Patient Care

Pharmacy

State Laws and Regulations

Stock Purchase Plans

Time Management

Track Customer Issues

User Interface/Experience (UI/UX)

Weight Management

recruitics_programmatic

Long Term Disability

Paid sick days

Employee Events

401K

Medical, Dental and Vision

Life Insurance

ONSITE

TEMPORARY

FULL_TIME

CONTRACTOR

Customer Support Representative

Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

We bring you Tomorrow's opportunity, today.   Volt is immediately hiring a Customer Care Rep in Tampa, FL, 33605   As Customer Care Rep, you will be.  Please find the JD below:  Job Description: <ul><li>The role of this position will be to provide exceptional customer service and to support the Marketing team as needed. </li><li>The chosen candidate will take on this responsibility with ambition and understand that every interaction with a customer is an opportunity to build brand awareness and reputation. </li><li>You will help reposition the Customer Service Department to function as a revenue driver.   </li></ul>  Key Responsibilities: <ul><li>Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers.</li><li>Accurately enter all received orders and communicate any exceptions to customers.</li><li>Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status.</li><li>Process Return Material Authorizations and Credits.</li><li>Maintain account relationships with key decision-makers at dealer accounts.</li><li>Create and assemble marketing materials for Sales Representatives</li><li>Proof/edit documents as assigned.</li><li>Complete other duties as assigned.</li></ul>  Requirements: <ul><li>Experience in a customer service role.</li><li>Strong communication skills.</li><li>Experience with entering data and looking up data within an ERP system.</li><li>Retail Industry experience is a plus!</li></ul>  Title:                Customer Care Rep Location:          Tampa, FL, 33605 Duration:          3+ Months Shift:                 1st Shift; M-F -7:00am-3:30pm Pay:                   $ 18-20/hr.     *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.  Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.  Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).  Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com.  Please indicate the specifics of the assistance needed.  Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs 50,000+ professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Volt

Customer Care Rep (Hybrid)

Accidental Death and Dismemberment (AD&D)

Brand Marketing (Branding)

Communication Skills

Customer Relations

ERP (Enterprise Resource Planning)

Editing

Employee Assistance Plan

Equal Employment Opportunity (EEO)

Legal

Marketing

Operating Systems

Regulations

Retail

Return Merchandise Authorization (RMA)

Returns Processing

monster

INTEGRATED

PERMANENT

YEAR

Services Representative

Top-tier regional law firm (100+ attorneys) seeks an experienced Trust & Estate Associate to join their sophisticated private client services practice. Join an established practice group working with high-net-worth families and their businesses across multiple disciplines.

https://www.youtube.com/watch?v=QAPt47zOhm0

Top Tier firm | Excellent Bonuses | High net-worth client base | Hybrid Structure This Jobot Job is hosted by: Natasha van der Griendt Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume. Salary: $165,000 - $190,000 per year A bit about us: Top-tier regional law firm (100+ attorneys) seeks an experienced Trust & Estate Associate to join their sophisticated private client services practice. This role offers the opportunity to work with high-net-worth individuals and families in a collaborative, multi-disciplinary environment. Why join us? <ul><li> Competitive base salary plus strong bonus potential</li><li> Comprehensive benefits package</li><li> Hybrid work arrangement</li><li> Sophisticated practice in a collaborative environment</li><li> Exposure to complex family wealth preservation strategies</li><li> Professional development opportunities within a multi-disciplinary team</li></ul> Job Details Requirements: <ul><li> 3-6 years of experience in trust and estate planning</li><li> LLM in Tax required</li><li> Florida Bar admission required</li><li> Experience from established mid-size or large law firm</li><li> Strong academic credentials</li><li> Experience with estate planning, trust administration, and tax matters</li><li> Excellent client communication skills</li></ul> Primary Responsibilities: <ul><li> Draft and implement comprehensive estate plans focusing on wealth preservation and transfer</li><li> Structure ownership arrangements for family businesses and closely-held entities</li><li> Handle estate and trust administration matters</li><li> Assist with tax planning strategies for individuals and family offices</li><li> Work with high-net-worth clients on multi-generational planning</li><li> Collaborate with firm's tax, corporate, and litigation teams</li><li> Support family office services initiatives</li><li> Participate in business succession planning</li></ul> Join an established practice group working with high-net-worth families and their businesses across multiple disciplines. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

<h5 style="color: rgba(0, 0, 0, 0); font-size: 1.5rem">About Jobot</h5>
At Jobot, we are disrupting the recruiting and staffing space by:
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Using the latest AI technology to match jobs to job seekers.
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Having a culture built on kindness and respect.
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Hiring experienced recruiters who believe in providing the best possible service to their clients and candidates.  
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Jobot

Private Wealth Services Associate Attorney (mid-level)

Administrative Skills

Attorney

Business Plan

Corporate Tax

Cross-Functional

Estate Planning

High Net Worth

Litigation

Private Client Services

Strategic Planning

Succession Planning

Tax Planning

Team Player

Specialist

In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles. Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team.

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div> Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles.A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.<h3>Customer Success Specialist Responsibilities:</h3><ul><li>Promptly responding to customer queries via email, phone and in-person channels.</li><li>Immediately escalating serious complaints or issues that you are not equipped to deal with.</li><li>Liaising with colleagues or managers to find the best solutions to customers issues.</li><li>Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.</li><li>Maintaining a polite, empathetic, helpful, and professional manner at all times.</li><li>Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.</li><li>Familiarizing yourself with new products and services as they are introduced.</li><li>Attending meetings as required.</li><li>Providing training to new customer service agents.</li><li>Respecting client confidentiality at all times.</li></ul><h3>Customer Success Specialist Requirements:</h3><ul><li>High school diploma or GED.</li><li>Bachelors degree in business, communications, or a related field may be advantageous.</li><li>Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software.</li><li>Previous experience in a customer service role is preferred.</li><li>The ability to respond appropriately under pressure.</li><li>Sound judgment and excellent problem-solving skills.</li><li>The ability to speak a second language may be advantageous.</li><li>A positive attitude and the ability to build relationships with clients.</li><li>The flexibility to work irregular hours, when required.</li><li>Superb written and verbal communication skills.</li></ul>It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.{Show Up for Banko & Banko Will Show Up forYou We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. } </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div> Monday - Friday 7:30am-5:00pm May include some Saturdays from 9:00am-3:00pm Compensation details: 21-22 Hourly Wage PI49b8df320467-31181-37276647

BANKO OVERHEAD DOORS LLC

Customer Success Specialist

Analysis Skills

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer/Client Research

Desktop PC

Genetics

Identify Issues

Microsoft Product Family

Presentation/Verbal Skills

Problem Solving Skills

Purchasing/Procurement

Resolve Customer Issues

Writing Skills

JobGet

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div> Banko Overhead Doors is searching for a friendly and highly analytical and sales success driven Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires and support the department management and lead roles.A top-notch Customer Success Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.<h3>Customer Success Specialist Responsibilities:</h3><ul><li>Promptly responding to customer queries via email, phone and in-person channels.</li><li>Immediately escalating serious complaints or issues that you are not equipped to deal with.</li><li>Liaising with colleagues or managers to find the best solutions to customers’ issues.</li><li>Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.</li><li>Maintaining a polite, empathetic, helpful, and professional manner at all times.</li><li>Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.</li><li>Familiarizing yourself with new products and services as they are introduced.</li><li>Attending meetings as required.</li><li>Providing training to new customer service agents.</li><li>Respecting client confidentiality at all times.</li></ul><h3>Customer Success Specialist Requirements:</h3><ul><li>High school diploma or GED.</li><li>Bachelor’s degree in business, communications, or a related field may be advantageous.</li><li>Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software.</li><li>Previous experience in a customer service role is preferred.</li><li>The ability to respond appropriately under pressure.</li><li>Sound judgment and excellent problem-solving skills.</li><li>The ability to speak a second language may be advantageous.</li><li>A positive attitude and the ability to build relationships with clients.</li><li>The flexibility to work irregular hours, when required.</li><li>Superb written and verbal communication skills.</li></ul>It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.{Show Up for Banko & Banko Will Show Up forYou – We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy. } </div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div> Monday - Friday 7:30am-5:00pm May include some Saturdays from 9:00am-3:00pm Compensation details: 21-22 Hourly Wage PIc5952bd97c17-25401-37276647

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