Public Information Officer (PIO): Advises and consults with Communication & Engagement (C&E) Director and City Manager's Office (CMO) regarding assigned programs and services and uses local, state, and sometimes national media to strategically advance city priorities and messages; acts as media and informational spokesperson on request; responds to media inquiries and coordinates interviews as requested by the C&E Director; writes various press releases and prepares media communications; provides input and assists with development of web content; assists in establishing measurable criteria for monitoring customer engagement and satisfaction and/or concerns; coordinates special projects as requested; prepares reports, speeches, and talking points about various subjects and projects. Also serving as the city's PIO, this position works in tandem with the Communication & Engagement Director and City Leadership to strategize, direct, guide and coordinate communication with the media on department programs, services, special projects, and general information, including planning, coordinating, and executing press conferences that effectively communicate the city’s messages to the media and the public.