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Insurance Agent

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. As one of the largest personal lines insurance agencies in the US, #Comparion Insurance Agents connect members of their local communities with insurance solutions to meet their unique needs, including Auto, Home, and Life products from top national and regional carriers.

KBSkills

ACTIVE

Pay PhilosophyPay Details<ul><li>The typical training salary is $55k - $65k</li><li>Through a combination of base, bonuses, and uncapped commissions, typical total first year compensation ranges from $55k - $75k</li><li>Potential for topperformers to earn over $100k in their first year</li></ul> Description We are looking for a Sales Agent to join our team in our Springfield office. Success in this role will require a strong local network and in-person relationship building in the community. This position has in-office requirements.  Build a career for yourself, not by yourself. As one of the largest personal lines insurance agencies in the US, #Comparion Insurance Agents connect members of their local communities with insurance solutions to meet their unique needs, including Auto, Home, and Life products from top national and regional carriers.Success in this role will require you to build and leverage a strong local network and in-person relationships in the community. This role has in-office requirements.  We encourage you to explore our Insurance Agent role if you are: Highly self-motivated and driven: You're resilient, have a strong work ethic and don't need oversight once you're trained up. You're a natural born leader who manages and organizes time well.Gritty and adaptable: You work well under pressure and can successfully adapt when the unexpected happens. You take ownership of your results.Coachable: You’re a team player who loves to learn from others. You respond to feedback and always seek to continuously improve how you operate.Results-oriented: Friendly rivalries motivate you, you’re competitive, and you go above and beyond to achieve.Charismatic: You’re a people person! You enjoy helping people in your communities stay safe and secure. You cultivate new relationships easily, and your influencing skills are second-to-none. Comparion Insurance Agents enjoy:<ul><li>Uncapped pay including base salary and bonuses, with renewal commissions providing opportunity to increase your earnings each year</li><li>Recognition including prizes and worldwide travel on top of competitive income</li><li>Paid training (including licensing training) and mentorships for employees who want to pursue their career goals</li><li>Sales support, including earning commission for leads even if other team members close the deals</li><li>Comprehensive benefits from day one, including health and dental insurance, 401(k) with company match, company paid pension, paid time off, 401(k) student loan match, tuition reimbursement, family building support</li></ul> QualificationsPreferred Experience<ul><li>Previous employment in a sales role where you have successfully turned prospects into customers.</li><li>A state insurance license—or willingness to earn one with training and support—in Property & Casualty, and Life.</li></ul>Required Skills<ul><li>Effective written and oral communication and presentation skills</li><li>Well-developed persuasion and negotiation skills</li><li>Great interpersonal skills and a proven ability to build relationships with prospective and existing customers</li><li>Effective time management and organizational skills</li><li>Ability to learn insurance coverage and underwriting guidelines</li><li>Familiarity with finding, building and growing leads and customer base</li></ul>About Us**This position may have in-office requirements depending on candidate location.** In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

<div dir="ltr" tabindex="0" contenteditable="true">We know you want affordable choices when it comes to insurance. Comparion agents can quote trusted national and regional insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our local agents are in your community and can guide you through the complex process of finding the right insurance coverage. id you know Comparion agents offer insurance from Liberty Mutual and many other companies? Agents can quote trusted insurance partners with products that cover your family, income and assets like a home, car, boat or jewelry. Our mission is to help you find the right insurance coverage at affordable rates. Our key partners are listed below. We also offer dozens of other national and regional insurance companies depending on where you live.</div>

Comparion Insurance Agency

Insurance Agent (Base salary + Uncapped commissions)

salaryMin

salaryMax

payPeriod

currency

Communication Skills

Community Relations

Continuous Improvement

Customer Experience

Insurance

Insurance Underwriting

Interpersonal Skills

Leadership

Licensing

Mentoring

Negotiation Skills

Organizational Skills

Persuasion Skills

Philosophy

Presentation/Verbal Skills

Sales

Sales Closing Skills

Sales Prospecting

Sales Support

Time Management

Willing to Travel

Liberty Mutual

Customer Services Manager

Prior leadership and management experience, with a proven track record of effectively building, developing, and leading a professional team including communicating effectively, developing others, valuing diversity and difference, building and maintaining relationships, and managing effective teams and work groups. The Manager will create and maintain Team processes to ensure a high level of client services including: • Lead the Team of Account Managers, Assistant Client Service Representatives and support members.

CLIENT SERVICES MANAGERUnder direction of the President, the Client Services Manager provides guidance and leadership in leading a team to ensure achievement of company objectives, operational excellence and team goals. Lead the team of Account Managers and Assistant Client Service Representatives in providing high-level customer service to personal and commercial lines First American Insurance Agency (FAIA) clients. Participate as a member of the FAIA Leadership Team in providing direction and execution of client service and company values and goals.Client Services Team Processes and LeadershipA critical factor in the insurance purchase is the relationship the client has with his/her Account Manager (AM). The purpose of our TEAM is to provide that personal dedicated service by assigning an AM to each client to service their needs effectively and efficiently. The Manager will create and maintain Team processes to ensure a high level of client services including:• Lead the Team of Account Managers, Assistant Client Service Representatives and support members. Facilitate weekly meetings to ensure cohesiveness.• Coach employees to meet business goals, performance standards and individual performance objectives• Attract, hire, develop, inspire, and retain top talent. Recruit and interview internal and external candidates. On-Board and orientate new employees. Recommend personnel actions, such as promotions, transfers, etc.• Create and implement development plans for Team members and succession plans to retain top talent. Plan and direct training and development to ensure the success of the service Team. • Assess the performance of all Team Members and complete quarterly and annual performance reviews• Monitor workflow processes to ensure high level client service• Manage hourly employee work time and respond to employee PTO requests. Client Renewal Process and ServiceCritical to our client servicing is the Policy Renewal Process. The FAIA competitive advantage is to engage with clients in anticipation of their policy renewal. First we interject our client service Team into the Customer Activity Cycle and influence the clients renewal decisions. Second, we must ensure our due diligence is done by confirming that the underwriting  program is accurate and appropriate for the client. As a result of engaging with our client throughout the renewal process we expect in a 90% policy retention rateSpecific Client Service Manager responsibilities:• Lead the Team of our client contact employees to provide the highest level of customer service by establishing, modifying and implementing Client Experience & Service Standards influencing the Client Policy Renewal Process.• Create and modify procedures and documents related to policies related to customer service, assist team members with coverage, policy, or client issues and resolve client and prospect issues and or complaints Operations Administration• Lead day-to-day activities to meet production goals, ensure compliance, audit, performance and quality standards are achieved.• Continually assess for workflows and process improvements.• Support and implement emerging business plans and strategies by proactively building favorable business relationships with internal and external stakeholders.• Manage team expenses• Lead the effective implementation of new technologies, processes and procedures. • Monitor operations to ensure compliance with governmental and carrier requirements• Interact and engage directly with FAIA functions and vendor partners FAIA-CMS AGENCY LEADERSHIP• Actively participate with the Agency Leadership Team in the overall direction, strength and growth of the organization including the development and execution of the Agency’s operational effectiveness and financial profitability.• Participate in all Execution Team functions including financial, operational, risk management, marketing, human resources, client and community relations, etc. POSITION REQUIREMENTS, COMPETENTCIES AND CERTIFICATIONS:• Draw upon knowledge and experience, observation, and inquiry to shape the behavior of others and benefit the organization.• Build individual team member capabilities for team success. Provide learning opportunities, stretch assignments, reinforcing and redirecting feedback, and coaching.• Prior leadership and management experience, with a proven track record of effectively building, developing, and leading a professional team including communicating effectively, developing others, valuing diversity and difference, building and maintaining relationships, and managing effective teams and work groups.• Proven ability to foster productive relationships with peers, subordinates, and business partners• Ability to understand and manage financial statements, forecasts, and budgets as well as the ability to create and present complex financial models to key stakeholders.• Knowledge of various sales and service channels utilized in the engagement with clients and prospects related to insurance products. • Proven track record of improving business and/or business processes• Thorough knowledge of personal and commercial insurance products including industry and market trends, and the ability to think innovatively and strategically.• Excellent interpersonal skills, self-motivation and adapt in a fast paced, dynamic, deadline-driven environment including excellent communication skills, both verbal and written.• Possess a valid and current Massachusetts Property and Casualty Insurance License. Education & Experience:• Bachelor’s degree in business, finance, marketing, or related discipline is preferred.• Five (5) to seven (7) years of experience in personal and commercial lines insurance or equivalent combination. Employment Type: Full Time Years Experience: 5 - 10 years Salary: $65,000 - $85,000 Annual Bonus/Commission: Yes

First American Insurance Agency

Client Services Manager (Hybrid)

Budgeting

Business Processes

Business Strategy

Coaching

Content Management Systems (CMS)

Customer Relations

Customer Retention/Renewal

Customer Service Management

Customer Support/Service

Diversity

Due Diligence

Employee Retention

Expense Management

Finance

Financial Management

Financial Modeling

Financial Operations

Financial Statements

Forecasting

Government Requirements

Human Resources

Industry/Trade Analysis

Insurance Sales

Maintain Compliance

Market Trend Analysis

Marketing

Operations Management

Operations Processes

People Management

Performance Analysis

Performance Reviews

Problem Solving Skills

Procedure Development

Process Improvement

Profit & Loss

Property and Casualty Insurance

Quality Metrics

Resolve Customer Issues

Risk Management

Sales Management

Strategic Planning

Succession Planning

Team Building

Team Lead/Manager

Team Player

Training/Teaching

Underwriting

Workflow Analysis

Writing Skills

iHire

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