location_0_addressRegionName

location_0_addressCountryName

NONE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Insurance Adjuster

In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.

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KBSkills

ACTIVE

Multi-Line Claim Adjuster Hybrid Work ScheduleBuffalo, New York  Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Multi-Line Claim Adjuster to join our Claims Legal team located in Buffalo, New York.The Multi-Line Claim Adjuster will become part of a dedicated claims team focusing on Commercial Auto, Property, General Liability and Umbrella/Excess claims. This position interacts extensively with home office technical managers, internal colleagues as well as policyholders, agents, attorneys, appraisers, and a multitude of claim-related service providers. Merchants Insurance Group, rated A- (Excellent) with a positive outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023, 2024), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: <ul><li>Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.</li><li>The Multi-Line Claim Adjuster will be responsible for investigating coverage and liability damages.</li><li>Provides a high level of customer service while managing a portfolio of Commercial Auto, Property, General Liability and Umbrella/Excess claims.</li><li>Conducting and directing timely and quality claim investigations, evaluations and equitable settlements of all assigned claims.</li><li>Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.</li><li>This is an inside position with possible travel required to attend mediation trials and arbitrations.</li></ul> Qualifications & Skills:<ul><li>Qualified candidates will have a 4 year degree or equivalent work related experience.</li><li>A minimum of 2 years claims experience handling Commercial Auto, Property, General Liability or Umbrella/Excess claims.</li><li>Skilled negotiator, capable of formulating strategy and action plans for files.</li><li>Professional designations or working towards industry specific designations are a plus. </li><li>Exceptional organizational, time management, desk management, communication and negotiation skills are required. </li></ul> Merchants Insurance Group Pay information:Merchants Insurance Group offers a competitive pay scale.  The actual compensation will be determined based upon experience and other factors permitted by law.  The initial pay range for this position is $54,000 - $72,000. Merchants Insurance Group Benefits:<ul><li>Welcoming and positive work environment.</li><li>Colleague Appreciation events.</li><li>Flexible work arrangements, including flex scheduling and summer hours.</li><li>Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office</li><li>Flexible work arrangements, including flex scheduling and summer hours.</li><li>Competitive pay scale.</li><li>Generous paid time off package.</li><li>Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.</li><li>Outstanding company bonus program.</li><li>Tuition Reimbursement.</li></ul> And many more exciting company benefits!! EOE

Merchants Insurance Group

Multi-Line Claim Adjuster

salaryMin

salaryMax

payPeriod

currency

Business-to-Business (B2B)

Claims Processing

Compensation Management

Customer Support/Service

Insurance

Legal

Negotiation Skills

Office Management

Philosophy

Property Insurance

Property and Casualty Insurance

Schedule Development

Strategic Planning

Technical Leadership

Time Management

Willing to Travel

monster

OFFSITE

Actuary

The Chief Actuary is a member of the Corporate Officer Leadership Team and serves as the head actuary executive responsible for the comprehensive management and oversight of the actuarial function including forecasting and planning, pricing, and ratemaking, reserving and reinsurance. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025.

VP, Chief ActuaryBuffalo, NY Hybrid Work ScheduleMerchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Chief Actuary to join our Officer Leadership team located in Buffalo, NY. The Chief Actuary is a member of the Corporate Officer Leadership Team and serves as the head actuary executive responsible for the comprehensive management and oversight of the actuarial function including forecasting and planning, pricing, and ratemaking, reserving and reinsurance. This position interacts extensively with internal colleagues, Executive and Sr. Leadership, Board of Directors, AM Best and our Reinsurers.Merchants Insurance Group, rated A- (Excellent) with a positive outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023, 2024), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to:<ul><li>Leads the development and compilation of the premium & loss/ALAE forecasting models used in the corporate planning process.</li><li>Interacts with the Senior Leadership Team to establish corporate goals and plans. Serves as a key adviser to enterprise leaders and influences pricing and reserving philosophies and policy development at an organizational level.</li><li>Works directly with pricing actuary and underwriting regarding assumptions, modeled results, and the impacts of new business on the diversification and profitability of overall portfolio.</li><li>Oversees data reporting and the enhancements of the data warehouse 2.0.</li><li>Oversee development and maintenance of state-of-the-art product rating plans. Assures the integrity of rate indications, including the utilization of generally accepted actuarial methodologies and procedures.</li><li>Development of Quarterly loss & LAE reserve levels in accordance with standard actuarial reserving methodologies.</li><li>Presentation of results of quarterly loss & LAE reserve review to Reserve Committee.</li><li>Presentation of results of semi-annual loss & LAE reserve review to Audit Committee.</li><li>Preparation of data to be utilized to price the annual reinsurance renewal. This includes property catastrophe exposure information and property and casualty excess loss information.</li><li>Responsible for the oversight of training, coaching and development of actuarial and data analytics colleagues.</li></ul> Qualifications & Skills:<ul><li>Qualified candidates will have a 4-year degree. Master’s degree preferred.</li><li>Credentialed Fellow of the Casualty Society (FCAS) is required.</li><li>Professional Insurance Education engagement is desired (i.e., ASA or CPCU).</li><li>15+ years Actuarial experience required.</li><li>Extensive actuarial knowledge to include reserving, reinsurance, pricing, and ratemaking.</li><li>15+ years management experience building and managing high performing teams.</li><li>Strong analytical and critical thinking skills are required.</li><li>Microsoft Office, reserving software and PowerBI knowledge, as well as the ability to work with internal company systems (WINS, ImageRight, SharePoint, etc.).</li><li>Clear Communicator – verbal and written; Ability and desire to present to large groups.</li><li>Highly Organized; Ability to develop and execute annual plans.</li></ul> Merchants Insurance Group Pay information:Merchants Insurance Group offers a competitive pay scale.  The actual compensation will be determined based upon experience and other factors permitted by law.  The pay range for this position is $195,000 – 285,000. Merchants Insurance Group Benefits:<ul><li>Welcoming and positive work environment.</li><li>Flexible work arrangements, including flex scheduling and summer hours.</li><li>Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office.</li><li>Competitive pay scale.</li><li>Generous paid time off package.</li><li>Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.</li><li>Outstanding company bonus programs.</li><li>Tuition Reimbursement.</li></ul>And many more exciting company benefits!! EOE

VP, Chief Actuary

Actuarial Skills

Analysis Skills

Cisco ASA (Adaptive Security Appliance)

Coaching

Communication Skills

Corporate Planning

Data Analysis

Data Warehousing

Forecasting

Leadership

Microsoft Office

Microsoft SharePoint

Organizational Skills

Policy Development

Power BI

Presentation/Verbal Skills

Pricing

Reinsurance

Set Goals

Team Lead/Manager

WINS (Windows Internet Naming Services)

Vice President

In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Provides effective Leadership and Management of the Agency Plant through various activities, including agency visits, regional sales meetings, agency training, incentives, agency recognition, and agency reviews.

Regional Vice PresidentWestern Regional OfficeBuffalo, New York  Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for an experienced Regional Vice President for our Western Regional Office located in Buffalo, New York.The Regional Vice President is a member of the Regional and Corporate Leadership Team, and is responsible for leading, directing and achieving assigned goals for the Western Regional office. Ultimately the Regional Vice President is responsible for Profitable Policy and Premium Growth in the Western Regional Office. This position interacts extensively with internal colleagues, Company leadership, and our Independent Agency Partners.Merchants Insurance Group, rated A- (Excellent) with a positive outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023, 2024), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: <ul><li>Achieve targeted Profit and Sales results through effective management of agents, risk selection, risk pricing, terms and conditions.</li><li>Ensures timely and accurate processing of transactions, including new business, renewals, endorsements, audits and cancellations.</li><li>Ensures excellent customer experiences to our agents on a consistent basis.</li><li>Provides effective Leadership and Management of the Agency Plant through various activities, including agency visits, regional sales meetings, agency training, incentives, agency recognition, and agency reviews. Field sales travel with the territory managers is required.</li><li>Implement Agency Management initiatives and strategic plans to achieve premium and profit objectives.</li><li>Meet or exceed premium growth objectives in the target lines of business and classes of risk.</li><li>Achieve regional loss ratio and production goals for commercial lines of business.</li><li>Achieve Regional Budget and Leadership/Organizational development. Produce positive budget results, develop strong interpersonal relationships and deliver excellent service while building a strong team that is highly engaged and customer focused.</li></ul> Qualifications & Skills:<ul><li>Qualified candidates will have a 4-year degree.</li><li>Professional Insurance Education (CPCU) or advanced education (MBA) is desired.</li><li>A minimum of 10 years of Property & Casualty insurance operations including sales and underwriting experience.</li><li>Prior management experience with the ability to mentor and develop a staff of insurance professionals.</li><li>Extensive commercial product knowledge; ability to contribute to product development.</li><li>Thorough Knowledge and experience with Independent Agents and products in the Property & Casualty industry.</li><li>Established relationships with NY, PA, OH and MI Independent Agents is desired.</li><li>Excellent verbal and written communication skills.</li><li>The ability to develop and deliver meaningful presentations to large audiences.</li><li>Proven ability to stay focused on multiple tasks and to effectively and efficiently achieve the desired goals and deadlines.</li><li>The ability to travel up to 40% of the time to meet with agency partners, conduct sales meetings, and develop customer relationships.</li><li>A valid driver’s license is required.</li><li>Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight, SharePoint, etc.).</li></ul> Merchants Insurance Group Pay information:Merchants Insurance Group offers a competitive pay scale.  The actual compensation will be determined based upon experience and other factors permitted by law.  The pay range for this position is $160,000 - $210,000. Merchants Insurance Group Benefits:<ul><li>Welcoming and positive work environment.</li><li>Colleague Appreciation events.</li><li>Flexible work arrangements, including flex scheduling and summer hours.</li><li>Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office</li><li>Flexible work arrangements, including flex scheduling and summer hours.</li><li>Competitive pay scale.</li><li>Generous paid time off package.</li><li>Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.</li><li>Outstanding company bonus program.</li><li>Tuition Reimbursement.</li></ul>And many more exciting company benefits!! EOE

Regional Vice President

Budgeting

Business Administration

Customer Experience

Customer Relations

Driver's License

Field Sales

Insurance Sales

Interpersonal Skills

Meet Sales Quota

Mentoring

Multitasking

Organizational Development/Management

Partner Sales

Plant Management

Product Development

Regional Sales

Risk

Risk Management

Sales Management

Service Delivery

Team Building

Territory Management

Transaction Processing/Management

Underwriting

Writing Skills

Insurance Underwriter

In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. The Commercial Lines Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners.

Commercial Lines Underwriter Hybrid Work ScheduleBuffalo, New York  Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Commercial Lines Underwriter for our Commercial Lines Underwriting team located in Buffalo, NY. The Commercial Lines Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners.Merchants Insurance Group, rated A- (Excellent) with a positive outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023, 2024), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward’s 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: <ul><li>Cultivating solid relationships with Agents and internal staff while working towards achieving the most optimal outcomes for Merchants and our policyholders.</li><li>Works with the underwriting assistant to ensure adherence to corporate underwriting policy and service standards.</li><li>Reviews accounts beyond individual authority with the Regional Underwriting Manager or Supervisor and recommends a course of action.</li><li>Achieve commercial lines regional production goals and loss ratio objectives for assigned territory.</li></ul> Qualifications & Skills:<ul><li>College degree or equivalent work experience.</li><li>1 to 3 years as a Property and Casualty commercial Lines Underwriter.</li><li>Prior background in underwriting commercial lines accounts and building agency relationships is a plus.</li><li>Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.).</li><li>Strong communication, organizational and computer skills.</li></ul> Merchants Insurance Group Pay information:Merchants Insurance Group offers a competitive pay scale.  The actual compensation will be determined based upon experience and other factors permitted by law.  The pay range for this position is $59,000 - $77,600. Merchants Insurance Group Benefits:<ul><li>Welcoming and positive work environment</li><li>Colleague Appreciation events</li><li>Flexible work arrangements, including flex scheduling and summer hours.</li><li>Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office</li><li>Competitive pay scale</li><li>Generous paid time off package</li><li>Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.</li><li>Outstanding company bonus program</li><li>Tuition Reimbursement</li></ul>And many more exciting company benefits!! EOE.

Commercial Lines Underwriter

Computer Skills

Corporate Funding

Insurance Underwriting

Maintain Compliance

Professional Services

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