UNKNOWN

FEED

OTHER

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

<h1><strong>Transportation Support Coordinator (Remote) — $865–$1,195 per week</strong></h1><h3><strong>Position Summary</strong></h3><p>The <em>Transportation Support Coordinator</em> works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an <strong>Independent Freight Dispatcher</strong>.</p><h2><strong> Remote Work Setup</strong></h2><p> 100% Work-From-Home<br/>
 Flexible hours<br/>
 Ideal for people who want to move into dispatching later</p><h2><strong> Weekly Salary Breakdown</strong></h2><ul><li><p><strong>$865/week</strong> at entry experience</p></li><li><p><strong>$1,195/week</strong> for experienced support staff<br/>
 Equivalent annual range: <strong>$45,000–$62,000/year</strong></p></li></ul><h2><strong> What You Do</strong></h2><h3><strong>Driver & Dispatch Assistance</strong></h3><ul><li><p>Provide drivers with updated instructions, addresses, and appointment times</p></li><li><p>Track ETAs, delays, breakdowns, and HOS considerations</p></li><li><p>Help drivers resolve road issues quickly and professionally</p></li></ul><h3><strong>Load Coordination</strong></h3><ul><li><p>Confirm pickup and delivery appointments</p></li><li><p>Track loads and provide real-time updates to brokers/shippers</p></li><li><p>Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)</p></li></ul><h3><strong>Time Management</strong></h3><ul><li><p>Estimate realistic load/unload times</p></li><li><p>Prevent overscheduling and tight back-to-back appointment windows</p></li></ul><h3><strong>Documentation</strong></h3><ul><li><p>Upload all paperwork into the TMS</p></li><li><p>Track detention, layover, and TONU opportunities</p></li><li><p>Keep clean, accurate load notes</p></li></ul><h3><strong>Customer & Broker Communication</strong></h3><ul><li><p>Send check calls and status updates</p></li><li><p>Notify brokers of changes or delays</p></li><li><p>Maintain positive, professional relationships with shippers/brokers</p></li></ul><h2><strong> Skills Needed</strong></h2><ul><li><p>Clear communication</p></li><li><p>Attention to detail</p></li><li><p>Ability to multitask under pressure</p></li><li><p>Strong organizational skills</p></li><li><p>Basic familiarity with load boards / TMS (training available)</p></li></ul><h2><strong> Why This Role Is Perfect for Future Dispatchers</strong></h2><p>This job teaches the exact skills used by:<br/>
 Freight Dispatchers<br/>
 Load Planners<br/>
 Broker Agents<br/>
 Fleet Managers</p><p>You learn how to:</p><ul><li><p>Communicate with drivers</p></li><li><p>Manage freight</p></li><li><p>Work with brokers</p></li><li><p>Solve real logistics problems</p></li></ul><p>All of which set you up to eventually work <strong>independently</strong> as a freight dispatcher and earn significantly more.</p>

American Logistics Authority

Transportation Support Coordinator (Remote) — $865–$1,195 per week

BreezyHR

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Fully Remote: </b>applicants in Eastern, Central and Mountain Time Zones<br/><b>Supporting: </b>Chicago, IL Region (Elgin, IL office)<br/><b>Book Focus: </b>Transportation (Middle Market)<br/><b>Requirement: </b>active property & casualty license, ability to work Central Time Zone office hours<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>7+ years of account management experience, or 10+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active property & casualty licensing; professional designation (CIS, TRIP or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is 75,000.00 - 100,000.00 annually, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Commercial Insurance Senior Account Manager - Transportation (Remote Option)

Jobvite Talemetry Organic Easy Apply

Remote Transportation jobs in Burlington, VT on your radar? Find the best of them right here on Monster.

Remote Transportation Jobs in Burlington, VT

American Logistics Authority

Insurance Office of America

Resume Resources