Specific areas of responsibility include: 1) successful achievement of all business unit operational goals (revenue, profitability, expense control); 2) effective management and development of service department human resources; 3) effective collaboration with other functional managers, internal company resources and external customers; 4) Demonstrate alignment with the Company's mission and business values; REQUIREMENTS: Successful candidates must have demonstrated proficiency in the following prioritized skill areas: 1) Plan, monitor and control service department activities to ensure alignment with the company mission and core business values to achieve established store service objectives and business unit forecasts. It includes; developing strategic plans and annual business plans, structuring self, others and subordinate’s efforts to attain maximum productivity by establishing and monitoring deadlines, milestones, tasks, budget limits and required resources, forecasting and envisioning.