location_0_addressRegionName

location_0_addressCountryName

Paid sick days

Vacation/paid time off

Employee Referral Program

Parking 

Paid Holidays

Performance bonus

INTEGRATED

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Customer Services Representative

Position Overview:A fast-paced work environment involving interaction with customers, Field Sales Representatives, Quality Control, Logistics, and Product Management departments. Ability to fulfill customers' needs with respect to quotations, order entry, and order statuses.

Salary

KBSkills

ACTIVE

HOUR

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Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT. This position is temp to hire; seeking a long-term fit for permanent employment. $22.00/hr., slight raise and excellent benefits package upon permanent hire. Full time with a schedule of 8:00-5:00 PM, Monday through Friday.  Position Overview:<ul><li>A fast-paced work environment involving interaction with customers, Field Sales Representatives, Quality Control, Logistics, and Product Management departments.</li><li>Excellent communication and time-management skills required</li><li>Familiarity with company products, processes and procedures through intense training period</li><li>Ability to fulfill customers' needs with respect to quotations, order entry, and order statuses</li></ul>Qualifications: Candidate should have at least 5 years of experience in the customer service field, preferably 2+ years in a manufacturing environment. Knowledge/Skills/Abilities:<ul><li>Must have general knowledge of how the Customer Service Dept. works within a manufacturing environment</li><li>General computer skills, MS Office </li><li>AS400 and Access familiarity a plus</li><li>Must be detail oriented and follow issues through to completion</li></ul> Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Companies need talent. You want job opportunities.
That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years. Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.
We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.
When you need to find a job, we're your partner.

Nesco Resource, LLC

Customer Service Representative

salaryMin

salaryMax

payPeriod

currency

Communication Skills

Computer Skills

Customer Relations

Customer Support/Service

Detail Oriented

Field Sales

Follow Through

IBM AS-400 Server

Logistics Management

Manufacturing

Microsoft Office

Order Processing

Product Management

Quality Control

Time Management

nesco

OFFSITE

Customer Service

This role is crucial in maintaining customer satisfaction and ensuring compliance with company protocols while promoting products and services. High school diploma or GED; or related experience and/or training; or equivalent combination of education and experience.

<div>This role is crucial in maintaining customer satisfaction and ensuring compliance with company protocols while promoting products and services Field, organize, track, and respond to all customer service-related phone calls and emails Resolve orders, pricing, receipt issues, and general inquiries for merchandise Monitor, track, and enter data for companywide employee programs Handle 60+ incoming calls and emails daily Organize and track source-control data and purchase orders for vendors supplying products  Respond to business-to-business calls and email queries from vendors Provide technical assistance and issue resolution on firearms and products Maintain a clean, professional atmosphere and appearance <ul><li>High school diploma or GED; or related experience and/or training; or equivalent combination of education and experience</li><li>Proficiency in MS Office applications</li><li>Previous customer service experience within an office and/or firearms retail environment highly preferred</li></ul></div>

Micro Tech Staffing Group is your source for Technical & Professional talent in New England and the Eastern Seaboard. Since 1983 we have taken great pride in providing quality temporary & permanent personnel to business and industry in the fields of Engineering, Information Technology, Human Resources, Manufacturing, Life Sciences, Finance, and Administration. With offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, Maine, North Carolina and Georgia, Micro Tech places an average of 2,000 highly-skilled employees daily. Whether you are an individual looking for your next employment opportunity, or a business seeking talented staff to take you to the next step, we have what you are looking for.

Micro Tech

Customer Service - Firearms

Business-to-Business (B2B)

Corporate Compliance

Customer Satisfaction

Data Entry

Firearms Experience

High School Diploma

Maintain Compliance

Pricing

Problem Solving Skills

Promotional Programs

Purchase Orders

Retail

Technical Support

Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work.

Licensed Customer Service RepresentativeDescriptionWithin our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division of Personal Lines products, plans and programs. Independently solve problems relating to policies within scope and escalate others as appropriate. Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction, growth and retention of business.Active P&C Producers insurance license REQUIRED in addition to at least 2 years actively using the license.Training start time will be 9AM - 11AM.Location will be remote/virtual.Paid training is Monday – Friday, 9:00am - 5:30pm EST (full time). Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory for success in this role.After onboarding and training is complete, go-forward shifts will have a start time between the hours of 8am and 10:30am EST/8-hour shifts.One weekend day (Saturday or Sunday) will be required with an alternate day off mid-week when working the weekend.All equipment is provided. However, to work from home you must have dependable, wired internet connectivity with an upload speed of at least 5Mbps and a download speed of at least 25Mbps along with a quiet, secure, distraction free place to work.Responsibilities:<ul><li>Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line.</li><li>Builds rapport with each customer.</li><li>Listens to customers' requests and inquiries.</li><li>Works to retain policyholders who inquire about canceling auto policies through open listening, negotiating, and policy review of customer issues.</li><li>Uses de-escalation tactics and when necessary, escalates to appropriate team.</li><li>Processes policyholder transactions accurately and within Customer Response Center established time standards.</li><li>Interprets policy contracts to insured based on expert knowledge of personal lines auto products.</li><li>Identifies, understands and interprets customer needs to implement resolutions and makes recommendations for coverage enhancements.</li><li>Understands aspects of billing systems as it pertains to policy coverage.</li><li>Identifies and communicates transactions and impact to policy premium.</li><li>Evaluates and makes decisions regarding exceptions to payment plan and fees.</li><li>Manages and utilizes time effectively to ensure department meets required service levels for improved customer satisfaction results.</li><li>Proficiently utilizes on-line reference materials relating to auto policies to provide confident, accurate, and efficient service.</li><li>Develops and maintains product, procedural and technical systems knowledge.</li><li>Completes licensing and continuing education requirements.</li><li>Utilizes technical systems, effectively and efficiently, including desktop, call center specific phone systems and has required internet connectivity.</li><li>Performs additional duties as assigned.</li></ul>Qualifications<ul><li>Associates degree and 1+ year Insurance experience preferred.</li><li>3-5 years related Customer Service experience is required.</li><li>Ability to review, record and organize written data from a variety of sources with no prescribed format is essential.</li><li>Excellent communication and interpersonal skills are required.</li><li>Personal Lines producer insurance licenses required upon hiring and training.</li></ul>About Us**This position may have in-office requirements depending on candidate location.**As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.We are proud to support a diverse, equitable and inclusive workplace, where all 45,000 employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Since 1912, we've grown our organization into the sixth largest global property and casualty insurer - based on 2020 gross written premium - by maintaining our commitment to the belief that progress happens when people feel secure. At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures.
We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Liberty Mutual

Licensed Customer Service Representative

Analysis Skills

Billing

Call Centers

Contract Analysis

Customer Response

Desktop PC

Insurance

Interpersonal Skills

Licensing

Needs Assessment

Negotiation Skills

Transaction Processing/Management

Work From Home

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The Best Seasonal Customer Service Jobs in Watertown, CT | Monster