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Customer Services Representative

This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management.

ACTIVE

Customer Service Representative | Logistics Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing, and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. Opportunity: Contract (26 weeks) Compensation: $18/hour Schedule: 10am-6:30pm (5 days) Location: Newark, NJ Responsibilities:<ul><li>Assist customers and business partners via telephone and email. </li><li>Handle customer complaints in a calm, professional manner. </li><li>Diagnose, assess, and resolve problems or issues. </li><li>Monitor progress of delivery routes. </li><li>Scan haul-away pods and verify stamps. </li><li>Process changes or cancellations to delivery orders. </li></ul>Qualifications:<ul><li>Experience with Microsoft Office </li><li>High school diploma or equivalent </li><li>1-year related experience preferably within a call center environment </li></ul>Category Code: JN003

Customer Service Representative | Logistics

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