Senior Claims Representatives are responsible for completing a variety of tasks related to worker's compensation compliance laws and claims. They may work with other supervisors or lead a team of junior representatives and clerks. Representatives are expected to interpret current workers' compensation law to investigate and settle all claims, communicate with the State Board of Workers' Compensation about new laws and disseminate the information to employees in a timely manner. They also contact employees on a regular basis to explain workers' compensation benefits using all applicable communication methods. Senior Claims Representatives also investigate claims in a timely manner and submit reports to the appropriate worker's compensation officers. They review all injury and accident reports to determine any action, if applicable, under current worker's compensation laws. In addition, a representative is required to attend all court hearings and settlement meetings. Some companies may also require that a Senior Claims Representative train all new junior representatives and clerks. This is a full-time position that requires a Representative to commit to a minimum 40-hour work week.
Many companies require that potential candidates for this position have an associate's or bachelor's degree from an accredited institution. Additionally, some companies also require that candidates have a specialized workers' compensation certification. However, these requirements are usually overlooked if an applicant has the appropriate years of experience and proven knowledge of claims-handling procedures and laws. Companies often offer on-the-job training to keep representatives current with changing worker's compensation laws. Representatives can advance in this position by increasing their educational portfolio such as getting a specialized certificate or degree.
Senior Claims Representative Job Market
According to statistics, the market for Senior Claims Representatives is on the rise. There are 8,030 new positions expected to become available nationwide in the coming years, which is a 4-percent increase over the previous years. Although this bodes well for individuals seeking a career in this field, it is still a good idea to get as much education as possible before entering the market. Similar jobs that have a growing market are: Insurance Claim Investigators and Insurance Claim Clerks.
Senior Claims Representative Salary
According to current statistics, the median yearly salary for a Claims Representative is $60,000. The top 10 percentile can earn $89,800 per year, and the lowest 10 percent earn $37,000 annually.