UNKNOWN

FEED

The Technical Writer will collaborate closely with subject matter experts (SMEs), process owners, and cross-functional teams to capture complex processes and translate them into user-friendly documentation. Collaborating closely with subject matter experts (SMEs), process owners, and cross-functional teams to capturing complex processes and translating them into user-friendly documentation.

<div style="margin-top:0in;margin-right:0in;margin-bottom:6pt;margin-left:0in;font-size:21px;font-family:'calibri light' , sans-serif;color:#2f5496;font-weight:normal;line-height:14pt;background:white">Our client, a Global Medical Device Manufacturer has an immediate opening for a Technical Writer for a 12 Month Contract opportunity. Our client offers results-driven people a place where they can make a difference - every day!  You will also have the opportunity to work with other like-minded, self-directed, and detail-oriented Top Talents in an extremely collaborative and professional environment.  </div><div style="margin-top:0in;margin-right:0in;margin-bottom:6pt;margin-left:0in;font-size:21px;font-family:'calibri light' , sans-serif;color:#2f5496;font-weight:normal;line-height:14pt;background:white"> </div><div style="margin-top:12pt;margin-right:0in;margin-bottom:6pt;margin-left:0in;font-size:21px;font-family:'calibri light' , sans-serif;color:#2f5496;font-weight:normal;line-height:14pt;background:white">The RAQA Technical Writer will be responsible for developing, standardizing, and maintaining clear and accurate documentation including operating procedures, work instructions, and forms. This role ensures that all documentation complies with internal standards, regulatory requirements, and best practices for clarity, consistency, and usability. The Technical Writer will collaborate closely with subject matter experts (SMEs), process owners, and cross-functional teams to capture complex processes and translate them into user-friendly documentation.</div><h1 style="margin-top:0in;margin-right:0in;margin-bottom:6pt;margin-left:0in;font-size:21px;font-family:'calibri light' , sans-serif;color:#2f5496;font-weight:normal;line-height:14pt;background:white">  Responsibilities </h1><ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Implementing quality standards and ensuring compliance at every stage of the process.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Assessing potential risks, maintaining compliance, and providing recommendations for improvement.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Taking responsibility for all quality control aspects of the process, including laboratory studies, clinical research, testing, operations, raw materials, production, and finished products or services.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Facilitating audits and regulatory inspections to ensure readiness and adherence to standards.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Coordinating quality training sessions to promote adherence to quality practices across teams.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Developing, standardizing, and maintaining clear, accurate documentation such as operating procedures, work instructions, and forms.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Ensuring all documentation complies with internal standards, regulatory requirements, and best practices for clarity, consistency, and usability.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Collaborating closely with subject matter experts (SMEs), process owners, and cross-functional teams to capturing complex processes and translating them into user-friendly documentation.</li></ul> Requirements <ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Bachelor's degree in Engineering, Technical Communication, Life Sciences, or a related field</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">3+ years of experience in technical writing, preferably within regulated industries (e.g., medical devices, pharmaceuticals, manufacturing).</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Familiarity with Quality Management Systems (ISO 9001, ISO 13485).</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Supporting regulatory compliance efforts, including audits and inspections.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Conducting risk assessments such as CAPAs, NCRs, and Gap Analyses.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Contributing to M&A integration and process harmonization.</li><li style="margin:0in;font-size:15px;font-family:'calibri' , sans-serif">Using document control and quality management software tools.</li></ul>

iMPact Business Group, Inc.

RAQA Technical Writer

Biology

Clinical Laboratory

Clinical Research

Cross-Functional

Detail Oriented

Document Control

Documentation

Drug Manufacturing

Gap Analysis

ISO (International Organization for Standardization)

ISO 9001

Laboratory Testing

Maintain Compliance

Medical Equipment

Mergers and Acquisitions

Operations Processes

Quality Control

Quality Management

Quality Metrics

Regulations

Regulatory Compliance

Risk Analysis

Standards Development

Team Player

Technical Writing

Training/Teaching

SmartSearch

As a subject matter expert, this position plays a key role in supporting the ongoing lighting sales efforts of the Business Development Representatives (BDR) serving the landscape architecture and architectural and design community, as well as the appointed lighting agents within the territory. Must have the ability to give clear instruction regarding technical data to both technical and non-technical disciplines including written reports to Sales representatives, lighting designers, architects, engineers, distributors, contractors and others.

Currently seeking a technically minded lighting support resource responsible for helping our marketing and business development efforts. This person must be skilled at understanding lighting requirements or willing to learn and be able to propose solutions and answers to potential customers. Successful candidates will be highly motivated servant leaders who can manage projects and effectively communicate with leadership and team members. As a subject matter expert, this position plays a key role in supporting the ongoing lighting sales efforts of the Business Development Representatives (BDR) serving the landscape architecture and architectural and design community, as well as the appointed lighting agents within the territory.Benefits: Landscape Forms takes pride in offering a competitive benefits package including, but not limited to, insurance benefits (available your first day), 401(k), family and parenting leaves, tuition reimbursement, wellness programs, quarterly bonuses, and paid time off.How You Contribute: <ul><li>Analyze sales activities and trends to inform sales directors of improvement opportunities.</li><li>Support sales goals by delivering product presentations, and providing project assistance, either in-person or virtually.</li><li>Assist sales team with managing their lighting pipelines to help meet their annual goals.</li><li>Provide technical lighting expertise to all stakeholders (BDRs, RSR's, Agencies) throughout the sales process.</li><li>Participate in training team members, lighting agencies and customers on products, lighting concepts, and new product introductions.</li><li>Understand IES recommendations to deliver application-based lighting solutions through photometric analysis (utilizing photometric software AGi32 and/or Visual).</li><li>Provide great customer experiences by conducting showroom tours and presentations during customer visits.</li><li>Represent Landscape Forms and act as a brand ambassador at industry shows.</li><li>Collaborate with various internal teams to ensure we have met design, engineering and pricing solutions for non-standard lighting products.</li><li>Support marketing team to ensure technical data is accurately represented in all marketing material.</li><li>Keep updated on industry trends, competition, and attend classes for continued education.</li><li>Participate with continuous improvement ideas and other duties as assigned.</li><li>Know the competition and target representatives, areas, markets and design firms for increased sales opportunities.</li></ul>Criteria for Success:<ul><li>Must have a history of problem solving and providing great customer service.</li><li>Must have the desire to learn, continuously improve and be willing to accept responsibility.</li><li>Must be able to work individually, or as a member of a team, use common sense and build a network of relationships with a positive attitude.</li></ul>Education, Experience, and SkillsAn undergraduate degree in Business, Design, Engineering or applicable field, with related experience is preferred. Must be able to analyze data from many variables and provide engineering and design solutions. Must be proficient in Microsoft office and reading technical documents. Experience with AutoCAD, AGi32, lighting, electronics, metal fabrication, and/or manufacturing is preferred.This person must possess a high level of written and verbal communication with a variety of audiences. Must have the ability to give clear instruction regarding technical data to both technical and non-technical disciplines including written reports to Sales representatives, lighting designers, architects, engineers, distributors, contractors and others.Physical Requirements and Work EnvironmentMostly office, but may be required stand, sit, or walk for up to 5 hours. Some dinner meetings and travel may be required. Must be able to lift up to 50 pounds and tour a factory. Reasonable accommodations may be made for individuals with disabilities to perform the principal accountabilities.Who We Are:  Landscape Forms is the industry leader in integrated solutions of high-design site furniture and advanced LED lighting. For more than 50 years we have produced site furnishings that help designers and other clients achieve beautiful, functional environments that enhance the experience of outdoor space. Our secret is simple. Design, Culture and Craft drive everything we do.

Landscape Forms

Technical Specialist

GreenHouseAPI

OTHER

Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do...:
<div>As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.   </div><div>Day to day, you’ll… </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Deliver supplies and materials to and from tax office locations in a timely and organized manner </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Maintain an inventory of district resources </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Track and control hot spare computer equipment in the district </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Document hardware problems and their resolution within the ticketing system </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Maintain up-to-date technical knowledge of the department’s supported products and systems </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Participate in all required training relevant to the position and perform other duties as assigned </li></ul></div>

What you'll bring to the team...:
<div>Education: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">High school diploma or equivalent </li></ul></div><div> </div><div>Work Experience: </div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Must have reliable transportation to travel between office locations as required </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Must be able to work independently </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1">Must be able to lift 55 pounds </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="7" data-aria-level="1">Demonstrated decision-making, analytical, and problem-solving skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="8" data-aria-level="1">Demonstrated organization, prioritization, and project coordination skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="9" data-aria-level="1">Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1">Effective time management and multi-tasking skills </li></ul></div><div><ul style="list-style-type: disc;" role="list"><li role="listitem" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1">Ability to follow direction </li></ul></div>

Why work for us:
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome">blockbenefits.com</a>. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

H&R Block

Seasonal, Operations Technical Specialist

Administrative Skills

Business Solutions

Communication Skills

Compensation and Benefits

Computer Maintenance

Desktop Administration

Electricity

Establish Priorities

Financial Services

HVAC

Hardware Administration

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Low Voltage (LV)

Maintenance - Electrical

Microsoft Outlook

Microsoft Windows System Administration

Multitasking

Operational Audit

Organizational Skills

Product Support

Project/Program Coordination

Property Maintenance

Retail

Small Business

Tax Returns

Technical Analysis

Technical Operations

Time Management

Writing Skills

[AW]-iCims

As the OEM Tech Rep, you will have the overall responsibility to support technical sales activities at OEM’s; clearly communicate Truma technical installation requirements; assist with prototype and initial production installations; design and test system layouts; ensure quality installations at OEM’s through audits. Collaborate with the design, production, engineering, and R&D departments of OEM customers to determine how Truma products and services can be best utilized to serve the need of the customer.

Who we are:Truma is a premium partner to the outdoor recreation community, with a focus on cooling, heating and hot water solutions. Truma started doing business in North America in 2013, establishing its headquarters in Elkhart, IN. Backed by over 70 years of German engineering, Truma has a long history of providing quality solutions to the global outdoor recreation market. Truma provides "Simply Better" world-class systems designed and tested specifically for outdoor adventures and the diverse terrains unique to North America. Truma distinguishes itself by its high-quality products, exemplary customer service, knowledgeable technicians, and customer-first philosophy.What we offer:<ul><li>Competitive salaries and flexible schedules</li><li>Company-paid training and professional development</li><li>Paid time off (PTO), paid sick leave, paid holidays, and paid parental leave</li><li>Premium benefits including health, dental, vision, disability, voluntary and company-paid life insurance</li><li>Supplemental benefits including accident, hospital, and critical illness</li><li>Retirement savings plan with up to 4% match</li><li>Health Savings Account (HSA) and Flexible Spending Account (FSA) options</li><li>Gym membership reimbursement</li></ul>What you'll do:As the OEM Tech Rep, you will have the overall responsibility to support technical sales activities at OEM’s; clearly communicate Truma technical installation requirements; assist with prototype and initial production installations; design and test system layouts; ensure quality installations at OEM’s through audits.<ul><li>Supporting the sales team and sales activities at RV manufacturers.</li><li>Be the technical expert on current Truma Group products to answer OEM technical questions and make recommendations supporting the Call Center, Warranty Team and Training Team(s).</li><li>Understand competitor products in order to compare and highlight the benefits of Truma products to support OEM Account Managers.</li><li>Collaborate with the design, production, engineering, and R&D departments of OEM customers to determine how Truma products and services can be best utilized to serve the need of the customer.</li><li>Support prototype and initial production installations at the RV manufacturers.</li><li>Perform climate system testing at Truma’s state of the art climate chamber, create test reports, and communicate results and recommendations to the customer for heating and cooling systems.</li><li>Perform production line audits at the RV manufacturers to confirm system installations are correct and follow the product installation instructions. Report and communicate audit findings to the RV manufacturers and confirm necessary changes are made.</li><li>Support RV manufacturers by troubleshooting system problems and issues as an escalation point through Truma Service.</li><li>Travel across North America managing budget and schedules.</li></ul>The job criteria may include other duties, responsibilities, and activities, which may change or be assigned at any time with or without notice.Position Requirements:<ul><li>Education: Preferred Bachelor’s Degree in Engineering/Mechatronics, or related field, or equivalent combination of education and experience. RV industry considered an asset.</li><li>Experience: 3-5 years of experience in HVAC system design. Technical Sales experience a plus. Experience with system testing and technical reporting a plus. Electrical and controls experience considered an asset.</li><li>Functional Skills: Must be able to understand complex information and communicate information to people with diverse professional backgrounds. Ability to manage tasks, projects and time effectively. Must be able to use hand tools and power tools as required. Mechanical aptitude to design and install systems into RV’s.</li><li>Technology Aptitude/Skills: Experience with Microsoft Office products including Excel, Word, Outlook, and PowerPoint required, as well as using presentation tools. Experience with SalesForce CRM preferred.</li><li>Language Skills: Excellent English verbal and written communication skills. Dynamic speaking and ability to engage an audience actively.</li><li>Leadership/Behaviors: High relational, self-starter for time management, excellent with follow through and meeting deadlines. Excellent ability to network and build relationships. Must be motivated and able to work with minimal supervision.</li><li>Culture Match: Professional in appearance, reliable and able to work within a close team while possessing individual accountability for the role is key. Must be presentable to meet with external and internal partners and customers. Team-oriented with a positive attitude.</li></ul>Core Values that Apply to All Positions:<ul><li>Courage</li><li>Connectedness</li><li>Adaptability</li><li>Sustainability</li></ul>

Truma Corp

OEM Technical Rep

Auditing

Budget Management

Call Centers

Customer Relationship Management (CRM)

Customer Support/Service

English Language

Follow Through

Hand Tools

Mechanical Design

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Microsoft Product Family

Microsoft Word

OEM (Original Equipment Manufacturer)

Partner Sales

Philosophy

Presentation/Verbal Skills

Prototyping

Recreation

Reimbursement

Reporting Skills

Research & Development (R&D)

Retirement Plan

Sales

Sales Management

Sales Support

Salesforce.com

Schedule Development

System Test

Systems Administration/Management

Technical Sales

Technical Support

Technical/Engineering Design

Test Design

Test Plan/Schedule

Testing

clearcompany

Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana.

Overview:
The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.  Our Service Advisors are at the forefront of our service department. They’re the problem-solvers, the helping hand and a key player in cultivating relationships with our customers. In this role, you’ll be a trusted source and critical to our future success. 

Responsibilities:
 <ul><li>You will be responsible for providing customers with excellent customer service throughout their entire service experience.</li><li>Schedule service appointments with customers in a timely and efficient manner.</li><li>Effectively communicate with customers to determine RV repair or maintenance that is required.</li><li>Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required.</li><li>Assist customers in recommending additional products and services that will enhance the overall use of their RV.</li><li>Ability to clearly explain technical issues to customers and how the issue can be repaired.</li><li>Other duties as assigned by management.</li></ul>

Qualifications:
 <ul><li>Previous customer service experience is required. </li><li>Experience with RV or Automotive Service Writing experience a plus.</li><li>Ability to multitask and complete tasks in a timely and efficient manner.</li><li>Must be extremely detail oriented and organized.</li><li>Familiarity with MS Office Suite. </li><li>Valid driver’s license.</li></ul>PERKSGeneral RV offers the opportunity to build a career, make a difference, and be part of an exciting industry. We boast a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching                                                                                                          About General RVGeneral RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies. keywords: technician, tech, RV Certified, Lazy Days RV, Camping World, retail, RV World, Ford, GM, Chevrolet, Lexus, Toyota, Nissan, Honda, buick, cadillac, chrysler, dodge, GMC, Jeep, Lincoln, Handman, Carpentry, Plumping, Electrical, Electrician, ASE, RVIA, Field Service Technician, Field Service, Mobile Technician, Builder, Licenses Builder, Contractor

GENERAL RV CENTER

Service Writer (RV Service Advisor)

Automotive Repair and Maintenance

Calendar Management

Customer Relations

Driver's License

Maintenance Services

Manufacturing

Problem Solving Skills

Repair Orders

eCommerce Sales

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