Telephone Technicians, also known as Telecommunications Equipment Installers, work on both new construction and commercial properties looking for an upgrade. Installers deal with cabling, intricate boxed components and physical labor on a daily basis. Some installations require digging to lay wiring to a building, whereas other jobs only need a new equipment box set up for a client. Technicians must also troubleshoot installations and existing equipment to make all parts communicate effectively. There is some customer service involved as technicians train users at the site about their new telephone system. Work hours may be set, but technicians are often on-call as well for any down equipment issues.
Telephone Technician Education Requirements
Although a four-year degree isn't necessary for technicians, the technical aspects of the job require trade school experience. Telecommunications Systems, Telecommunications and electronics are just some of the trades and classes technicians require. However, each Telephone Technician position has its proprietary information, warranting on-the-job training for almost all new employees. For employers with a long applicant list, potential employees can look into certification or receiving their two-year trade degree to gain an advantage. Experience in other technical fields like the automotive or construction industries also helps potential telephone technicians land the right job.
Telephone Technician Job Market
According to statistics, there is slow job growth between 2012 and 2022 of about 4 percent. The competitive Telephone Technician job market requires passionate employees with an education to back up their skills. Two-year degrees should be pursued, possibly through night or weekend classes. Technicians need to have a well-rounded knowledge of on-the-job and textbook skills. They can slowly move up through the technician ranks, such as pursuing a Level 4 Installer ranking.
Telephone Technician Salary
Salaries range from $30,000 to slightly over $70,000 each year (2). These numbers are based on experience and schooling, especially if the technician is calm under pressure on a job site. Employees that are good with customers and wire intricate telephony systems perfectly are a step ahead of other applicants in this competitive market.