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ADAPTED_NOW

Technical Support

A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Qualifications & RequirementsFour (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support .

KBSkills

ACTIVE

<div><strong>Summary</strong><br/><br/>Our client is a leading IT Solutions Company located in <strong>Greensboro, NC</strong> and they are in need of a <strong>Helpdesk Support Level II</strong>.  A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.<br/><br/><strong>Duties & Responsibilities</strong></div><ul><li style="padding:0">Deploying and managing Windows Servers and Active Directory</li><li style="padding:0">Designing Local Area Networks</li><li style="padding:0">Implementing and monitoring network security</li><li style="padding:0">Optimizing and maintaining network software and hardware</li><li style="padding:0">Building and deploying file servers and cloud computing solutions</li><li style="padding:0">Configuring and deploying VOIP solutions</li><li style="padding:0">Performing network infrastructure troubleshooting</li><li style="padding:0">Manage Microsoft Exchange Server</li><li style="padding:0">Telephone solutions</li><li style="padding:0">Monitors alert systems and take appropriate action as per guidelines.</li><li style="padding:0">Ability to use various messages in an event log to affect repairs.</li><li style="padding:0">Receive escalated service requests requiring an enhanced response.</li><li style="padding:0">New User On-boarding</li></ul><div><strong>Qualifications & Requirements</strong></div><ul><li style="padding:0">Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
</li><li style="padding:0">Ideally you will have one or more of the following certifications:
<ul><li style="padding:0">CompTIA Net+ and/or CompTIA Security+<br/>MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional</li></ul></li><li style="padding:0">Provide desktop & end-user support for both Hardware and software.</li><li style="padding:0">Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products.</li><li style="padding:0">Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX.</li><li style="padding:0">Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles.</li><li style="padding:0">Familiar with SAS solutions such as Office 365 and Adobe CC.</li><li style="padding:0">History of network and firewall administration (Cisco, Sophos, Sonicwall).
</li><li style="padding:0">Knowledge of server virtualization (VMWare ESXi; vCenter).</li><li style="padding:0">Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools.</li><li style="padding:0">Excellent customer service skills (courteous, tactful, and professional demeanor).</li><li style="padding:0">Excellent written and verbal communication skills, with experience presenting to groups.</li><li style="padding:0">Reliable work ethic.</li><li style="padding:0">Having worked in an MSP environment is a major plus. </li></ul><strong>Employment Type:</strong> Full time

<strong>Location:</strong> Greensboro, NC

K2 Staffing

IT Help Desk Support - Level II

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dstribute

OFFSITE

Operations Specialist

Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays.

<div>Gopuff is looking for<b> Operations Associates (OAs)</b> to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance.</div><div><br/></div><div>Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.</div><div><br/></div><div><br/></div><div><b>Responsibilities: </b></div><div>-Pick and pack items for dispatch to customers</div><div>-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies</div><div>-Manage inventory and re-shelving of canceled orders</div><div>-Clean and organize sales floor and overall facility</div><div>-Manage waste and spoilage through strict compliance with FIFO practice</div><div>-Contact customer for substituted or out-of-stock items</div><div>-Handle, scan and move product in a safe and well-organized manner</div><div>-Stand, push, pull, squat, bend, reach and walk during shifts</div><div>-Use carts, pallet jacks, dollies and other equipment to move product</div><div>-Handle products that may contain tobacco, nicotine, and/or alcohol</div><div>-Work in freezer locations periodically throughout shifts</div><div>-Capability to walk several flights of steps periodically throughout the day</div><div>-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards</div><div>-Ensure accuracy of all food and beverage packaged for delivery</div><div>-Follow health, safety and sanitation guidelines for all products</div><div>-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements</div><div>-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation</div><div>-Prepare, package and stage/handoff orders</div><div><br/></div><div><br/></div><div><b>Qualifications:</b></div><div>-High School Diploma or GED Equivalent</div><div>-Experience working in a restaurant or retail environment (preferred, not required)</div><div>-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)</div><div>-General working knowledge of basic web-based software applications (e.g. Google G-Suite)</div><div>-Stand and walk for the duration of an assigned shift</div><div>-Lift up to 49 pounds</div><div>-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays</div><div><br/></div><div><br/></div><div>#LI-DNP</div><h3>Incentives: </h3><ul><li>$500 90 day referral bonus</li></ul><div><b>At Gopuff, we know that life can be unpredictable.</b> Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.</div><div><br/></div><div>And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.</div><div><br/></div><div>Like what you're hearing? Then join us on Team Blue.</div><div><br/></div><div><i>Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. </i></div><br/><br/><br/><br/><p>PI256682473</p>

Gopuff

Temporary Operations Associate, Greensboro #99

jobtargetaggregated

You will accomplish a variety of warehouse responsibilities including picking orders off the shelves, packing them in Gopuff bags, stocking shelves and working with our partner drivers. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

<div> Gopuff is looking for Flexer Operations Associates (aka Flexers) to join the operations team. Directly reporting to a Site Leader, Flexers will be called upon to help staff our facilities during our busiest hours, or when to cover another teammate's time off. As a Flexer, you're in control of when you work and how many hours you'd like to work above the minimum of 16 hours a month. Most Flexer shifts will be 4 hours, but on occasion shifts may be longer or shorter than that. You will only be scheduled for shifts that match your availability. </div><div>The Flexer role is essential to the success of our organization and requires drive, perseverance, positivity and enthusiasm for the challenge. You will accomplish a variety of warehouse responsibilities including picking orders off the shelves, packing them in Gopuff bags, stocking shelves and working with our partner drivers. </div><h3>You Will: </h3><ul><li>Pick and pack items for dispatch to customers</li><li>Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies</li><li>Inventory management and re-shelving of canceled orders</li><li>Clean and organize warehouse</li><li>Manage waste and spoilage through strict compliance with FIFO practice</li><li>Contact customer for substituted or out-of-stock items</li></ul><h3>Perks of the Flexer Role:</h3><ul><li>The ability to work when you want, as long as the shift is available </li><li>Flexibility to work a minimum of 16 hours per month, with the opportunity to work up to 30 hours a week</li><li>Your schedule doesn't have to be the same week over week, it can vary based on your availability </li></ul><h3>You Have: </h3><ul><li>High School Diploma or GED Equivalent</li><li>Experience working in a restaurant, retail or warehouse environment (preferred, not required)</li><li>The ability to work a minimum of 16 hours per month, and up to 30 hours a week depending on your availability </li></ul><h3>We care about our team and want to make sure you know what to expect:</h3><ul><li>Handle, scan and move product in a safe and well-organized manner</li><li>Stand, push, pull, squat, bend, reach and walk during shifts</li><li>Use carts, pallet jacks, dollies and other equipment to move product</li><li>Lift up to 20 pounds</li><li>Handle products that may contain tobacco, nicotine, and/or alcohol</li><li>Work in freezer locations periodically throughout shifts</li></ul><div><b>At Gopuff, we know that life can be unpredictable.</b> Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.</div><div><br/></div><div>And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.</div><div><br/></div><div>Like what you're hearing? Then join us on Team Blue.</div><div><br/></div><div><i>Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. </i></div><br/><br/><br/><br/><p>PI256614462</p>

Flexer, Temporary Operations Associate, Greensboro

Technical Support Coordinator

The Help Desk Coordinator coordinates a variety of tasks based on interrelationships of various hardware systems, operating systems and software applications to ensure efficient resolution of issues as well as security and integrity of data. Requires an A.A.S. degree in information systems or business related field, five years related experience or a combination of education and experience.

<p>Acts as focal point through which the organization will route all system problems as they relate to computer hardware, software, and telecom. The Help Desk Coordinator is responsible (with input from users) for assigning the call priority and resolving as many calls as possible. The Help Desk Coordinator will assign the call to the appropriate resource and follow-through as necessary to assure the call is picked up and resolved expeditiously. The Help Desk Coordinator coordinates a variety of tasks based on interrelationships of various hardware systems, operating systems and software applications to ensure efficient resolution of issues as well as security and integrity of data. Requires an A.A.S. degree in information systems or business related field, five years related experience or a combination of education and experience. B.A. or B.S. preferred. Ability to demonstrate and apply knowledge on a variety of information systems operations. Must be able to maintain high levels of confidentiality, use tact and diplomacy in interacting with all customers and employees. To perform this job successfully, an individual must be able to perform each job specific standard satisfactorily.</p><br/><br/><br/><br/><p>PI255890100</p>

Randolph Health

Help Desk Coordinator

IT Coordinator

Prioritize incoming support requests via both ticketing platform, email, and face to face, enforcing process compliance • Maintain all related tracking documents • Ensure timely communication between IT and end-users through continuous status information • Being a resource to provide support and/or training for software systems • Lead, manage, and provide direction to contracted vendors • Develop innovative ideas and improvements for internal systems and processes when identified • Develop end-user process documentation • Collaborating with preferred vendors and internal business unit leads to schedule maintenance and/or improvement projects • Maintain consistency of company guidelines and policies • Attend scheduled meetings/conference calls with partner vendors • Additional duties as requested. •Bachelor of Information or Computer Technology, Business Administration, or similar relevant field preferred but not required •Good people skills and the ability to work with technical and non-technical personnel • Strong troubleshooting, analytical, and critical thinking skills • Approachable • Attention to detail • Excellent organizational and coordination abilities • Ability to prioritize • Drive for results • Initiative • Willingness to learn • Can manage multiple projects at one time.

Salary

HOUR

<p><strong>Description</strong></p><p>Support the maintenance, documentation, and end-user support for the company’s technology systems. Manage and lead various preferred vendors. Provide staff with training on using software, and cloud-based services.
• Prioritize incoming support requests via both ticketing platform, email, and face to face, enforcing process compliance
• Maintain all related tracking documents
• Ensure timely communication between IT and end-users through continuous status information
• Being a resource to provide support and/or training for software systems
• Lead, manage, and provide direction to contracted vendors
• Develop innovative ideas and improvements for internal systems and processes when identified
• Develop end-user process documentation
• Collaborating with preferred vendors and internal business unit leads to schedule maintenance and/or improvement projects
• Maintain consistency of company guidelines and policies
• Attend scheduled meetings/conference calls with partner vendors
• Additional duties as requested</p><p><strong>Skills</strong></p><p>microsoft office, excel, erp software, exact</p><p><strong>Top Skills Details</strong></p><p>microsoft office,excel,erp software,exact</p><p><strong>Additional Skills & Qualifications</strong></p><p>•Bachelor of Information or Computer Technology, Business Administration, or similar relevant field preferred but not required
•Good people skills and the ability to work with technical and non-technical personnel
• Strong troubleshooting, analytical, and critical thinking skills
• Approachable
• Attention to detail
• Excellent organizational and coordination abilities
• Ability to prioritize
• Drive for results
• Initiative
• Willingness to learn
• Can manage multiple projects at one time</p><p><strong>Experience Level</strong></p><p>Expert Level</p><p><strong>Pay and Benefits</strong></p><p>The pay range for this position is $25.00 - $30.00/hr.</p><p>Eligibility requirements apply to some benefits and may depend on your job<br/> classification and length of employment. Benefits are subject to change and may be<br/> subject to specific elections, plan, or program terms. If eligible, the benefits<br/> available for this temporary role may include the following:</p><p> • Medical, dental & vision<br/> • Critical Illness, Accident, and Hospital<br/> • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available<br/> • Life Insurance (Voluntary Life & AD&D for the employee and dependents)<br/> • Short and long-term disability<br/> • Health Spending Account (HSA)<br/> • Transportation benefits<br/> • Employee Assistance Program<br/> • Time Off/Leave (PTO, Vacation or Sick Leave)</p><p><strong>Workplace Type</strong></p><p>This is a fully onsite position in Greensboro,NC.</p><p><strong>Application Deadline</strong></p><p>This position is anticipated to close on Jul 25, 2025.</p><p>h4>About TEKsystems:

</p><p>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. </p><p>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p><h4>About TEKsystems and TEKsystems Global Services </h4><p>We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.</p><p>The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p>

<p><strong>About TEKsystems:</strong></p>
<ul>
<li>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.</li>
<li>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</li>
</ul>

TEKsystems

salaryMin

salaryMax

payPeriod

currency

Analysis Skills

Business Administration

Business Services

Business Transformation

Calendar Management

Cloud Computing

Corporate Policies

Customer Support/Service

Detail Oriented

Document Tracking

Documentation

ERP (Enterprise Resource Planning)

Employee Assistance Plan

Establish Priorities

Fortune 500 Customers

Genetics

Help Desk

Hospital

Identify Issues

Information Technology & Information Systems

Interpersonal Skills

Maintain Compliance

Microsoft Excel

Microsoft Office

Multitasking

Organizational Skills

Process Improvement

Project/Program Management

Software Administration

Staff Training

Systems Administration/Management

Telephone Skills

Time Management

Training/Teaching

User Documentation

Recruitics - Teksystems

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