FULL_TIME

FEED

YEAR

Proficient in using routine computer applications, including, but not limited to, Microsoft Office (Word, Excel, PowerPoint, SharePoint, and Internet Explorer), Adobe Acrobat, JAWS, Mozilla Firefox, Google Chrome, and services that operate using these applications. Experience using assistive technologies and accessibility testing tools such as JAWS, JAWSInspect, screen readers, and keyboard navigation techniques to evaluate Section 508 compliance and user accessibility needs.

TesterAbout Trilogy InnovationsAt Trilogy Innovations, we are committed to driving meaningful change for our customers and communities through smart, innovative technology that solves real problems. As a growing systems and software engineering company, we partner across public and private sectors to modernize enterprise systems, strengthen security, and deliver high value solutions. We are scaling with purpose, investing in our people, processes, and platforms as we expand. We work hard, think creatively, and value every perspective as we push boundaries and build systems that matter. Who you areThe Tester is responsible for evaluating electronic documents, applications, and interfaces to ensure compliance with Section 508 accessibility standards and associated federal accessibility requirements. You are detail-oriented, analytical, and passionate about creating accessible digital experiences for users of all abilities. You thrive in Agile environments, collaborate effectively across technical and non-technical teams, and can clearly communicate accessibility findings, remediation recommendations, and compliance risks. This role is primarily focused on Section 508 PDF remediation and accessibility compliance within a federal environment. Approximately 95% of the work involves actively correcting and remediating PDF documents — not just identifying issues. The ideal candidate will have hands-on experience with Adobe Acrobat Pro/Classic, including tagging documents, fixing reading order, and remediating issues to ensure 508 Accessibility Compliance for the entire document. This position requires a self-starter who can work independently, take initiative, and serve as a subject matter expert (SME) for Section 508 document remediation efforts in an Agile environment. What you will do:<ul><li>Validate 508 compliance against government accessibility standards.</li><li>Electronic Document PDF remediation as requested by the government.</li><li>Plan, prepare, execute, and document tests to verify NCIC System 508 compliance. Report of the test results using approved forms and templates.</li><li>Work shall be planned, monitored, executed, and documented according to the agile standard operating procedures of the NCIC Agile Release Train including maintenance of a backlog and observance of program iteration and sprint timeframes.</li><li>Participate in 508 compliance meetings and provide subject matter expert guidance.</li><li>Develop and execute Section 508 compliance test scripts, test cases, and test scenarios based upon Section 508 standards and system requirement definitions.</li><li>Conduct detailed analysis of Section 508 test report results.</li><li>Work with the Manager to develop plans, schedules, and present time estimation for test and remediation activities to be performed.</li><li>Serve as the subject matter expert (SME) for Section 508 compliance for electronic documents, software, and modules. </li><li>Attend NCIC agile development activities, such as iteration reviews.</li></ul> How success is measured:<ul><li>Timely and accurate completion of Section 508 accessibility testing activities and compliance deliverables.</li><li>Identification, documentation, and communication of accessibility risks, defects, and remediation recommendations.</li><li>Successful collaboration with Agile teams, developers, and stakeholders to support accessibility compliance efforts.</li><li>Maintenance of accurate testing documentation, Agile metrics, and sprint deliverables.</li><li>Consistent adherence to federal accessibility standards, Agile procedures, and testing best practices.</li></ul> What you bring We require:<ul><li>Bachelor’s degree in Business, Public Administration, Public Policy, Computer Science, Information Science, or a degree demonstrated to be directly related to the administration and management of Section 508 requirements. Certification(s) in related areas of study may be considered for substitution for the degree requirement.</li><li>5 to 8 years of experience performing accessibility testing, compliance activities, or related IT quality assurance functions.</li><li>3 years of experience performing Section 508 and WCAG 2.1 accessibility testing for electronic documents and web-based applications, including use of formal testing templates and documentation standards.</li><li>1 year of experience working within Agile development environments and participating in Agile ceremonies and workflows. Certification(s) in agile methodology practices from an accredited institution may be substituted for the experience requirement.</li><li>Strong understanding of Section 508 requirements and best practices, as well as experience in web design, web development, and accessibility.</li><li>Experience using assistive technologies and accessibility testing tools such as JAWS, JAWSInspect, screen readers, and keyboard navigation techniques to evaluate Section 508 compliance and user accessibility needs.</li><li>Experience working with and managing accessibility testing, audits, and remediation.</li><li>Ability to articulate test results, user impacts and remediation options and provide a defensible rationale for accessibility compliance.</li><li>Experience with Atlassian software tools such as JIRA and Confluence, or related products designed for cross-team management of testing activities.</li><li>Professional experience collaborating with technical and non-technical personnel.</li><li>Proficient in using routine computer applications, including, but not limited to, Microsoft Office (Word, Excel, PowerPoint, SharePoint, and Internet Explorer), Adobe Acrobat, JAWS, Mozilla Firefox, Google Chrome, and services that operate using these applications.</li><li>Must be a U.S. Citizen with the ability to obtain and maintain a federal suitability determination/public trust clearance.</li></ul>Nice to have:<ul><li>Accessibility certifications such as Trusted Tester or CPACC.</li><li>Experience supporting federal accessibility compliance initiatives.</li><li>Experience performing accessibility remediation activities.</li><li>Familiarity with assistive technology testing for complex enterprise applications.</li><li>Prior experience supporting Agile Release Trains (ARTs) or SAFe Agile environments.</li></ul> Work environment: Remote-first role supporting Agile software development and accessibility compliance initiatives within a collaborative federal IT environment. Work is primarily performed remotely with regular virtual collaboration across technical, testing, and program teams. Compensation and Benefits: Salary range: $118,000 - $121,000<ul><li>Competitive salary based on experience</li><li>Performance bonus eligibility</li><li>401k with company match</li><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>Health Savings Account</li><li>Professional development programs</li><li>Employee referral bonus program</li></ul> Why Trilogy InnovationsAt Trilogy Innovations, we believe strong teams build meaningful solutions. We deliver high quality systems and software engineering services across public and private sectors, supporting complex and mission critical environments with integrity, collaboration, and care.Since 2010, our talented team has partnered with organizations such as the FBI, U.S. Air Force, NASA, Department of Education, Department of Energy, DHS, SOCOM, and leading private sector clients. We are known for combining technical excellence with a thoughtful, people first approach.At Trilogy, you will work alongside smart, committed professionals in a supportive, learning oriented environment. We value innovation, accountability, and continuous growth, and we encourage our people to bring both expertise and humanity to the work they do.If you are looking to contribute to impactful work while growing your skills in a collaborative and forward-thinking organization, Trilogy Innovations is a place where you can do just that.Trilogy Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicant Privacy Notice Trilogy Innovations, Inc. collects and processes personal information you provide when applying for a position through our careers site, which is powered by JazzHR. This may include your contact details, resume, work history, qualifications, and information obtained through interviews, references, and background checks, where permitted by law.We use this information to evaluate your application, communicate with you, verify your qualifications, and support our recruiting and hiring processes. If you are selected for a role, your information may be used for onboarding and employment purposes. Your information may be shared with authorized Trilogy personnel and trusted service providers, including our applicant tracking system, JazzHR. We may also disclose information where required by law or to protect our business and operations.We retain applicant information for as long as necessary to support recruiting activities and comply with legal requirements, typically up to two years after your application is no longer active. You may have the right to access, correct, or request deletion of your personal information, subject to applicable law. You may also update your information through your candidate profile.Powered by JazzHR

Trilogy Innovations

Tester

Adobe Acrobat

Agile Programming Methodologies

Analysis Skills

Assistive Technology

Atlassian JIRA

Backlog Prioritization

Best Practices

Calendar Management

Communication Skills

Compensation and Benefits

Computer Science

Computer Skills

Detail Oriented

Documentation

Documentation Standards

Educational Administration

Enterprise Applications

Federal Bureau of Investigation (FBI)

Formal Verification

Google Chrome Browser

Government Standards

High Tech Industry

Homeland Security

Identify Issues

Information Science

Information Technology & Information Systems

Information Technology/Information Systems Quality Assurance

Internet Application

Keyboards

Maintain Compliance

Metrics

Microsoft Excel

Microsoft Internet Explorer Browser

Microsoft Office

Microsoft PowerPoint

Microsoft SharePoint

Microsoft Word

Mozilla Firefox Browser

Problem Solving Skills

Process Improvement

Product Design

Public Administration

Public Policy

Quality Assurance Methodology

Requirements Management

Schedule Development

Section 508 Software Administration

Software Development

Software Engineering

Standard Operating Procedures (SOP)

Systems Engineering

Team Lead/Manager

Team Player

Test Case

Test Scenario

Test Scripts

Test Tools

Testing

Time Management

United States Air Force (USAF)

United States Citizen

Web Accessibility

Web Content Accessibility Guidelines (WCAG)

Web Design

Web Programming

partner JazzHR

OTHER

UNKNOWN

The manager establishes automated and manual testing frameworks that validate large scale data ingestion, processing accuracy, and system interoperability across integrated services such as multimedia processing, forensic tools, and evidence review applications. This strengthens national security and investigative outcomes by combining advanced analytics, cloud technologies, and Agile delivery to give investigators faster, more reliable insight into complex digital evidence.

Responsibilities & Qualifications:
Key Responsibilities<ul><li>The quality assurance manager leads the design and execution of a comprehensive QA strategy aligned with agile and SAFe delivery models. The role enforces continuous integration and testing practices across all applications, ensuring each release meets functional, performance, and security requirements before deployment.</li><li>The manager establishes automated and manual testing frameworks that validate large scale data ingestion, processing accuracy, and system interoperability across integrated services such as multimedia processing, forensic tools, and evidence review applications. This includes validation of high availability systems supporting thousands of concurrent users and petabyte scale data environments.</li><li>The position oversees quality control activities including test planning, execution, defect tracking, and regression validation. The manager ensures that all development outputs align with cybersecurity policies, zero trust principles, and Executive Order 14028 requirements, including secure logging, encryption, and continuous monitoring.</li><li>The quality assurance manager works directly with developers, DevOps engineers, and program leadership to integrate quality gates into CI CD pipelines. The role drives early defect detection, enforces coding and testing standards, and ensures traceability from requirements through deployment.</li><li>The QA manager evaluates system performance, scalability, and reliability across cloud and on premises environments, including DCAP2, classified networks, and development platforms. The role validates infrastructure components such as Kubernetes clusters, cloud services, and data pipelines to ensure operational readiness.</li><li>The position supports program management by contributing to risk identification, mitigation strategies, and continuous improvement initiatives. The manager produces quality metrics, test reports, and audit artifacts that demonstrate compliance, system readiness, and mission effectiveness.</li><li>The role collaborates with stakeholders and end users to incorporate feedback into testing strategies, ensuring delivered capabilities align with investigative workflows and operational needs.</li></ul>Required Qualifications<ul><li>Active Top Secret clearance with the ability to obtain Sensitive Compartmented Information access required.</li><li>Bachelor’s degree in Computer Science, Software Engineering, or a related technical field</li><li>Minimum of 4–7 years of experience in software quality assurance or test engineering, including leadership responsibilities. </li><li>The position requires demonstrated experience in quality assurance within large scale software development environments, including enterprise systems, cloud platforms, and data intensive applications. The candidate shows expertise in automated testing, test framework development, and CI/CD integration.</li></ul>Preferred Qualifications<ul><li>The candidate demonstrates strong knowledge of agile methodologies, particularly SAFe, and applies QA practices within iterative development cycles. Experience validating microservices architectures, APIs, and distributed systems is required.</li><li>The role demands deep understanding of cybersecurity validation, including authentication, authorization, encryption, and compliance with federal security standards such as FISMA and NIST guidelines.</li><li>The candidate shows experience testing high volume data systems, including streaming pipelines, search platforms, and large scale databases. Familiarity with forensic data processing or law enforcement systems strengthens performance.</li><li>The position requires the ability to lead QA efforts across multiple teams, enforce standards, and communicate technical findings to both technical and non-technical stakeholders.</li><li>Experience supporting federal or law enforcement environments is a plus.</li></ul>

Overview:
The quality assurance manager serves as the authority for software and system quality across the ecosystem, ensuring all applications, infrastructure, and data processing pipelines meet mission, cybersecurity, and operational performance requirements. This role drives continuous integration quality practices, validates system reliability at scale, and enforces compliance across development, forensic processing, and enterprise platforms supporting law enforcement operations. This contract supports a government agency's capability to ingest, process, and analyze massive volumes of digital evidence into actionable intelligence. The program drives full lifecycle development, from building scalable applications and forensic tools to integrating enterprise services and maintaining hybrid cloud and classified infrastructure. The work ensures users can securely access, review, and collaborate on evidence in real time. This strengthens national security and investigative outcomes by combining advanced analytics, cloud technologies, and Agile delivery to give investigators faster, more reliable insight into complex digital evidence.We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at <a href="http://www.teksynap.com/" rel="noopener nofollow noreferrer" target="_blank">www.TekSynap.com</a>. Apply now to explore jobs with us!   The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.  

Additional Job Information:
WORK ENVIRONMENT AND PHYSICAL DEMANDSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  <ul><li>Location: Clarksburg, WV (100% onsite for the first 3 months, with an opportunity for hybrid telecommute/onsite split after 3 months) </li><li>Noise level: Medium</li><li>Work schedule: Schedule is day shift Monday – Friday. </li><li>Amount of Travel: Less than 10%</li></ul>PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE<ul><li>U.S Citizenship Required</li><li>Top Secret Clearance</li></ul>OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITYPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

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Quality Assurance Manager TekSynap

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