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ADAPTED_NOW

Customer Services Representative

Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.

Salary

KBSkills

ACTIVE

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.GENERAL SUMMARY:The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions.  This position focuses on building a customer base through sales, loan extension and merchant referrals.  Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.MAJOR DUTIES/RESPONSIBILITIES:<ul><li>Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.</li><li>Process payments, distributions, and make recommendations regarding loan approvals.</li><li>Approve loans up to established lending limits and complete loan closings.</li><li>Handle account activities related to collection accounts, including phone calls and face to face communications with customers.</li><li>Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.</li><li>Actively market all branch products and services to individuals.</li><li>Perform all other duties as assigned by management.</li></ul>BASIC REQUIREMENTS:<ul><li>High School Diploma or GED from accredited institution</li><li>2-4  plus years consumer finance or related experience</li><li>Cash handling; computer skills; customer service skills</li><li>Ability to work with minimum supervision</li><li>Excellent communication skills</li><li>Proficient working knowledge of Microsoft Windows, Excel and Word Applications</li></ul>PREFERRED/DESIRED QUALIFICATIONS:<ul><li>Associates or Bachelor’s Degree</li><li>Bilingual, Spanish/English</li></ul>COMPENSATION:<ul><li>The salary range for this position is $20.00 - $24.00 per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate.</li><li>This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.</li></ul>WORK ENVIRONMENT:<ul><li>Office Environment</li></ul>If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

Lendmark Financial Services, LLC

Customer Service Representative (Loan Consultant II)

salaryMin

salaryMax

payPeriod

currency

Communication Skills

Consulting

Consumer Finance

Credit Processing

Customer Experience

Customer Relations

Customer Support/Service

English Language

Financial Services

High School Diploma

Loan Approval

Loan Closing

Loan Extensions

Loans

Microsoft Excel

Microsoft Windows Operating System

Microsoft Word

Multilingual

Sales

Spanish Language

CareerBuilder Premium Subscription

INTEGRATED

HOUR

Services Representative

See American Automobile Association, Inc Privacy Policy at https://careers.ace.aaa.com/us/en/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Retail Service SpecialistWe are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.  This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.Business hours are Monday through Friday 9am – 5pm.Responsibilities<ul><li>Greet all members and customers, determine their need and provide Legendary Service</li><li>Provide DMV vehicle license, registration and notary services</li><li>Reach sales and service goals (and earn incentives!) for multiple AAA products and services</li><li>Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials</li><li>Issue passport photos</li><li>Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer</li><li>Make hotel and car rental reservations for members and provide travel destination information</li></ul>Qualifications<ul><li>Experience in retail sales, banking or similar customer service/sales environment</li><li>Proven ability to exceed assigned sales or service quality goals</li><li>Must be able to obtain and maintain valid notary license</li><li>Experience with Microsoft Office basics</li><li>Ability to work overtime, including Saturdays</li><li>Ability to travel locally when necessary</li><li>A high school diploma or GED</li></ul>Benefits:<ul><li>Extraordinary medical/dental/vision/life benefits</li><li>401(k) Savings plan with company match</li><li>Tuition assistance</li><li>PTO for community volunteer programs</li><li>Wellness program</li><li>Employee discounts (membership, insurance, travel, entertainment, services and more!)</li></ul>Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”AAA is an Equal Opportunity Employer--s-p-m1--By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See American Automobile Association, Inc Privacy Policy at https://careers.ace.aaa.com/us/en/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

AAA East Central

Retail Service Specialist

Car Rentals

Car Reservation

Community Programs

Cross-Selling

Diversity

Insurance

Meet Sales Quota

Retail

Retail Banking

Retail Sales

Team Player

Up-Selling

Willing to Travel

SonicJobs

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The Best Volunteer Customer Service Jobs in Morgantown, WV | Monster