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This position can be filled as a Marketing Analyst (Customer Research Analyst) or a Senior Marketing Analyst (Senior Customer Research Analyst), based on the qualifications and experience of the selected candidate. Create reports and data visualization dashboards as necessary, including system-generated reports and additional analysis in excel as needed.

Our Research Analysts contribute to the development and administration of corporate marketing programs.This position can be filled as a Marketing Analyst (Customer Research Analyst) or a Senior Marketing Analyst (Senior Customer Research Analyst), based on the qualifications and experience of the selected candidate.For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas.What You'll DoAs a Customer Research Analyst, you will:<ul><li>Collect, analyze, and maintain market research used in the development of marketing programs. Prepare reports that interpret market conditions and potentials.</li><li>Collect marketing intelligence regarding marketing and brand performance.</li><li>Create tools and reportingand which measures and communicates the effectiveness of Sentry’s current customer experience.</li><li>Administer customer survey development. Design survey drafts and build questionnaires within Qualtrics Explore survey platform.</li><li>Create reports and data visualization dashboards as necessary, including system-generated reports and additional analysis in excel as needed.</li><li>Design and facilitate qualitative customer panel and design reporting of results. </li><li>Participate in the development of a customer outreach program. Help define protocol for customer follow-up. </li></ul>What it Takes<ul><li>Bachelors Degree or equivalent work experience.</li><li>Minimum of 2 years related work experience. 5 or more years of related work experience preferred.</li><li>Marketing and database experience is required.</li><li>Ability to learn, understand, and apply a wide range of company products, services, and marketing strategies.</li><li>Excellent written and verbal communication skills.</li><li>Strong analytical skills to include working knowledge of complex statistical analysis, spreadsheets, and database applications.</li><li>Qualtrics Explore and Qualtrics XM Discover experience strongly preferred.</li><li>Experience in strategy and relationship management preferred.</li><li>Working knowledge of CX experience best practices preferred.</li></ul>What You'll ReceiveAt Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.<ul><li>Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.</li><li>As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office. </li><li>Meal Subsidy available for associates who report to an office.</li><li>401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.</li><li>Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program</li><li>Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off </li><li>Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.</li><li>Well-being and Employee Assistance programs</li><li>Sentry Foundation gift matching program to encourage charitable giving.</li></ul>About SentryWe take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.Get ready to own your future at Sentry. Opportunities await!Talent Acquisition SpecialistThank you for your interest in Sentry!Katelynne RiveraKatelynne.Rivera@Sentry.comEqual Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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Sentry Insurance

Senior Customer Research Analyst

Analysis Skills

Best Practices

Brand Marketing (Branding)

Communication Skills

Customer Experience

Data Visualization

Develop and Maintain Customers

Employee Assistance Plan

Futures

Information Technology & Information Systems

Intelligence Gathering

Laptop PC

Market Analysis

Market Research

Market Surveys

Marketing

Marketing Strategy

Matching Gift Programs

Outbound Marketing

Presentation/Verbal Skills

Relationship Management

Reporting Dashboards

Reporting Skills

Sales

Sales Management

Spreadsheets

Statistics

Work From Home

Writing Skills

JobAdX

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. As a Business Account Executive, you will be a solution seller by identifying opportunities to leverage TDS’ full complement of solutions and technology offerings which encompass, hosted and premise-based VoIP solutions, managed services, and web security.

Overview:At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Business Account Executive, you will be a solution seller by identifying opportunities to leverage TDS’ full complement of solutions and technology offerings which encompass, hosted and premise-based VoIP solutions, managed services, and web security. As a business-to-business sales professional, the Account Executive is responsible and accountable for developing new business opportunities through cold-calling and door-to-door prospecting. You will focus on uncovering customer needs, understanding key bsuiness drivers, leveraging the latest technology, and delivering compelling TDS solutions to our prospects that meet their business needs in a timely manner. Location: This position will have a prospecting territory of Wausau, WI to Stevens Point, WI and is expected to be out in the field door knocking and prospecting every day Monday - Friday. This position will be required to report to the Mosinee, WI office, Monday - Friday. What does a day in the life of a Business Account Executive at TDS look like? You'll start by gathering with your team to start out your day. There will be a brief team meeting, opportunity to share successes, challenges, and plans as well as learn and share best practices. While there are some scheduled Team's Meetings, such as trainings, or 1 on 1s with your manager, the majority of your time will be spent prospecting, developing opportunities and closing and processing sales while creating your activity plan in our CRM (Salesforce). *Account Executives are targeted to make $88,920+ per year (Base + Commission)* What’s in it for you?<ul><li>$2,000 sign-on bonus!</li><li>Uncapped monthly commission (the sky is the limit!)</li><li>Generous 6-month ramp-up period with supplemental income</li><li>Reimbursement for your mileage in between appointments</li><li>Discounted TDS services</li><li>Full benefits package, including:<ul><li>Health, dental, vision, and life insurance beginning on day one of employment</li><li>401K program with excellent company match</li><li>3 weeks paid vacation, 2 weeks paid sick time, and company holidays</li></ul></li></ul>Responsibilities:<ul><li style="text-align:left">Identify, contact, and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.</li><li style="text-align:left">Meet or exceed sales growth targets by conducting sales calls to determine customer needs, gain information, determine how TDS can help solve business challenges, and effectively communicate TDS’ value proposition to prospective customers.</li><li style="text-align:left">Maintain accurate and timely customer status and forecasts utilizing the CRM system for all new prospective sales. Build and maintain relationships with customers, contact, prospects, and lead sources.</li><li style="text-align:left">Leverage the TDS CRM system to develop prospecting and sales strategies that ensure high activity and effective closing ratios for new customers.</li><li style="text-align:left">Write and submit accurate and timely new orders following the established sales process.</li></ul>Qualifications:Required Qualifications<ul><li>2+ years of sales experience.</li><li>1+ years of cold calling experience.</li><li>Must have and maintain a valid driver’s license, insurance and have access to reliable transportation.</li></ul> Other Qualifications<ul><li>Proven ability to work in a fast paced, ever-changing, multi-system environment.</li><li>Proven ability to manage a territory using technology, prioritization, and time management skills.</li><li>Track record of success in business-to-business sales.</li><li>Excellent verbal and written communications skills including the ability to convincingly persuade others as evidenced in personal interviews and via telephone.</li><li>Access to a cell phone.</li><li>Ability to set goals clearly and effectively and then attain them as evidenced by a track record of setting goals, creating a work plan, establishing a reward, working diligently, measuring performance, adjusting as necessary and then accomplishing the goal.</li><li>Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, making decisions and effectively implementing the decision.</li><li>Computer literacy (i.e., Excel, Word, email, Internet).</li><li>Ability to maintain quota levels.</li></ul>Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! BenefitsWe believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!Associates scheduled to work 20 or more hours per week have access to:<ul><li>Medical Coverage</li><li>Dental Coverage</li><li>Vision Coverage</li><li>Life Insurance</li><li>401(k) Plan</li><li>Generous Vacation & Paid Sick Leave</li><li>Seven Paid National Holidays & One Floating Holiday</li><li>Paid Parental Leave (6 weeks after 12 months of employment)</li><li>Adoption & Surrogacy Assistance</li><li>Employee Assistance & Wellness Programs</li></ul> Associates working 30 or more hours per week additionally have access to:<ul><li>Short-Term & Long-Term Disability</li><li>TDS Service Discounts</li><li>Education Assistance</li><li>Paid Volunteer Time</li></ul> In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, <a href="https://tdstelecom.com/careers/diversity-inclusion.html" rel="noopener nofollow noreferrer" target="_blank">click here</a>. Who is TDS Telecom?TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit<a href="https://tdstelecom.com/" rel="noopener nofollow noreferrer" target="_blank"> tdstelecom.com</a> to learn more!  At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay TransparencyThe listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you’ll have unlimited earning potential!Pay Range (Hr./Yr.):$79,000.00/Yr. - $128,400.00/Yr.

TDS Telecom

Business Account Executive

Broadband

Business Development

Business-to-Business (B2B)

Cellular Telephone

Cold Calling Skills

Computer Skills

Consulting

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Data Collection

Driver's License

Emerging Technology

Establish Priorities

Exceeded Sales Goal

Forecasting

Health Plan

Identify Issues

Internet Security

Internet TV

Internet Technology

Life Insurance

Microsoft Excel

Microsoft Word

Needs Assessment

Performance Metrics

Persuasion Skills

Project Planning

Reimbursement

Revenue Growth

Sales Closing Skills

Sales Prospecting

Sales Strategy

Salesforce.com

Set Goals

Solution Sales

Technical Delivery

Territory Management

Time Management

Track Customer Issues

Vision Plan

VoIP (Voice over IP)

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Senior Customer Research AnalystSentry Insurance

Business Account ExecutiveTDS Telecom

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