9 Work From Home Call Center jobs found on Monster.
Work From Home Call Center Employment Information
Work From Home Call Center Job Overview
Professionals in work-from-home call center jobs use the telephone to interact with customers. They are usually either provided with a list of numbers to call or provided with a way to receive inbound calls. There is usually a script people with work-from-home call center jobs have to follow. These professionals may sell goods, provide customer support, answer questions, provide language services or offer services. Work-from-home call center jobs are different from other work-from-home positions like data entry or most work at home computer jobs in that you have to actually interact with customers.
Most training will be provided by the company and can last as little as a couple days or as long as a couple months. The length of the training session will depend on the amount of background knowledge required. You may also need to be trained on the computer program the company uses to input caller or call recipient information. Work-from-home call center jobs can be full-time, part-time or temporary. Also, many call centers run 24/7, so shifts vary.
Work From Home Call Center Job Education Requirements
Work-from-home call center jobs normally do not require a minimum level of education. A high school diploma or its equivalent is usually acceptable. Experience is not necessary but almost always preferred.
Work From Home Call Center Job Market
Turnover is frequent in the work-from-home call center job market. Many positions are temporary. According to the Bureau of Labor Statistics (BLS), the demand for this type of call center job is expected to increase at a rate of around 8 percent through the next decade. All told, some 19,200 jobs are expected to be added in this occupation.
Work From Home Call Center Job Salary Information
The median annual salary for work-from-home call center jobs is around $22,330 per year, or $10.74 per hour.