Salary Estimate for Philadelphia, PA

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$84,392
Median
$53,771 Low
$143,736 High
LocationMedian Salary
Philadelphia, PA$84,392
National $82,284
Location +/-2%
These are potential next steps in this career path.
  • Customer Service Director
  • Director of Operations
  • Operations Manager (General)