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#498 - Engineer II

inSync Staffing

Newark, DE

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JOB DETAILS
SKILLS
Antivirus, Asset Management, Automation, Bash Scripting, Best Practices, Business Strategy, Change Management, Communication Skills, Computer Science, Configuration Management, Consulting, Cryptography, Customer Support/Service, Customer/Client Research, Data Migration, Desktop Administration, Desktop PC, Desktop Virtualization, Detail Oriented, Document Management, Endpoint Security, Enterprise Endpoint, Finance, High Availability, IT Governance, Identify Issues, Information Technology & Information Systems, Leadership, Mac Operating System, Maintain Compliance, Mentoring, Microsoft Active Directory, Microsoft Certifications, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Operating System, Multitasking, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Python Programming/Scripting Language, Qualitative Analysis, Quality Control, Quantitative Analysis, Regulatory Compliance, Reporting Dashboards, Scripting (Scripting Languages), Service Delivery, Software Patches, Software Upgrades, Strategic Planning, Technical Support, Technical/Engineering Design, Test Design, Test Plan/Schedule, Testing, Usability Engineering, Vendor/Supplier Relations, Windows PowerShell, Writing Skills
LOCATION
Newark, DE
POSTED
3 days ago

Job Title: Windows/Mac Endpoint Engineer 
Location: Newark, DE 
Industry: Financial 

Job Overview:
We are seeking highly skilled and motivated Windows and MacOS Endpoint Engineer II to join our dynamic IT team. The ideal candidate will be responsible for managing and maintaining endpoint devices, ensuring their optimal performance, security, and compliance with organizational standards. This role requires a deep understanding of both Windows and MacOS environments and management tools, as well as the ability to troubleshoot and resolve complex technical issues. In this role, you will help to build a modern desktop platform for our end users.

Responsibilities:
  • Provides support, oversight, governance, and tactical direction that are required to enable the delivery of end user IT services.
  • Provide significant input to the overall end user infrastructure architecture and operational governance model.
  • Researching, designing, and implementing components that are standards based, high performing, highly available, and secure in delivering the required business functionality to end users.
  • Provide operational guidance to the enterprise on the endpoint management platforms.
  • Provides assessments of the current environment to detect critical deficiencies and recommends solutions for improvement.
  • Utilizes capability modeling to align systems strategy and planning with business strategy and goals.
  • Consults with project teams to identify when it is necessary to modify services to accommodate project needs.
  • Implements and promotes standard configuration and change management, processes, and practices.
  • Develop test plans, implementation plans, and project timelines for assigned projects.
  • Provide work assignments and mentorship to a team of user infrastructure engineers using industry established best practices.
  • Provides routine status reporting of compliance and health of end user endpoints.
  • Performs quantitative and qualitative analyses for service delivery processes and projects.
  • Supports existing systems and projects in a minimum of one environment.
  • Reviews completeness of requirements prior to solutioning
  • Plans and coordinates implementation, reviews quality control of systems functional design, usability, functionality, and implementation.
  • Coordinates with appropriate IT and vendor relations teams
  • Ensures early warning to the leadership regarding degraded or missed service levels.
  • IT Governance:
  • Implement and utilize automation to discover, manage, and remediate endpoints to include BIOS settings, BIOS and Driver upgrades, software patches and other configurable items to effectively manage and assure compliance of the end user endpoints.
  • Develop dashboard constructs to be implemented to provide insights into compliance, status, and a real-time overview of end-user device key performance indicators (KPIs) or data points.
  • Develop and maintain detailed process and control documentation.

Requirements:
  • Undergraduate degree in engineering or computer science discipline. 5 years or more work experience in an IT endpoint engineering role in leu of a degree.
  • Experience in information technology includes the following: Experience designing and developing Microsoft Endpoint Configuration Manager (MECM), Intune, and Jamf Pro solutions for application distribution, configuration management, asset management, and other endpoint lifecycle capabilities following the least privilege security model.
  • Scripting experience with a focus on automating management of windows end points and user data migration to new computers.
  • Experience designing, testing, and implementing configuration, compliance, and conditional access policies withing Azure.
  • Experience designing, testing, and implementing Active Directory and or azure group policies.
  • Experience designing, testing, and implementing Virtual Desktop solutions.
  • Familiarity with endpoint security best practices, including antivirus, encryption, and patch management.
  • Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams.
  • Strong attention to detail with an ability to operate effectively across multiple priorities.
  • High degree of adaptability that keeps pace with rapid changes in IT technology.
Preferred:
  • Demonstrated experience with bringing in state of the art endpoint management capabilities into a large, geographically distributed environment.
  • Demonstrated experience architecting and engineering deployment workflows using JAMF and Microsoft Autopilot
  • Proficiency in scripting languages such as PowerShell, Bash, or Python for automation tasks.
  • Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Jamf Certified Tech, or similar are a plus



 

About the Company

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inSync Staffing

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.insyncstaffing.com/default.html

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