["Assistant Store Manager","Assistant Store Manager"]

Location: 4435 Keystone Ave., Indianapolis, Indiana 46205.Pay range: $18.00/hr to $22.00/hr.As an Assistant Retail Store Manager at EZPawn/Value Pawn, you will oversee a team of 5-15 sales associates and provide outstanding customer service while building strong relationships with customers.Job Responsibilities Lead, coach, and direct Team Members to maximize store performance.Negotiate pawn and sales transactions with customers.Drive revenue and control costs to achieve budgeted operating margins.Complete and oversee accurate and proficient sales and loan transactions.Analyze reports on key business metrics and provide recommendations and necessary actions.Ensure personal and team standards are met for superior customer service.Assist with staffing and retention efforts.Assist with, and ensure completion of, Team Member onboarding and training per Company Guidelines.Maintain Team Member engagement and turnover in line with Company expectations.Provide direction, coaching, development and performance feedback to Team Members.Explain how daily goals align with Company strategic goals.Conduct structured 1:1s with store Team Members.Perform daily management responsibilities.Use personal vehicle for business needs.Job Requirements High school diploma or GED.Valid driver's license and auto insurance.Ability to pass a criminal background check and drug test.1+ years experience in management, supervisory, and/or customer service.Strong negotiation skills and ability to offer and describe solutions to customers.Excellent communication and interpersonal skills.Highly organized, detail-oriented, with strong judgment and time-management.Professional appearance and demeanor.Accountability for meeting targets and metrics in a performance-driven environment.Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics (a plus).Pawn experience (a plus).Bilingual language abilities (a plus).Benefits Free Health Insurance*Competitive wagesBonus potential401(k) with company matchGenerous paid time offPaid community service timeTeam Member discountProgressive career path*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.Equal Employment Opportunity This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.#J-18808-Ljbffr