["Assistant Store Manager [Indianapolis, IN]","Assistant Store Manager [Indianapolis, IN]"]

Position Overview Description – To be considered for this position, complete the online application. If you meet the minimum qualifications, you will receive invitations to complete the Predictive Index Assessment (Behavioral and Cognitive).Reports To: Store ManagerLocation: Indianapolis, INEmployment Type: Non-ExemptSchedule: 40 hrs/week – 3 weekdays with open availability on Saturday and SundayPosition Summary The Assistant Store Manager drives both individual and store sales, delivers an exceptional customer experience, and oversees daily operations. This role supports employee development by leading, coaching, and holding the team accountable, while fostering a positive and collaborative work environment. Reporting to the Store Manager, the Assistant Store Manager collaborates with boutique teams to ensure brand consistency across Luxe Brands. A key focus is creating a personalized, memorable shopping experience for each Bride-to-Be, ensuring she feels confident, celebrated, and supported throughout her journey. The role requires strong sales ability, excellent customer service, and sharp attention to detail. Successful candidates are self-motivated, confident leaders with a passion for people, a proven ability to build customer relationships, and a commitment to Luxe Brands' standard of excellence.Core Values Respectful: Foster respect and a friendly attitude toward coworkers and clients.Service Minded with Attention to Detail: Demonstrate meticulous attention to detail and consistency in daily tasks.Trustworthy: Be open and honest with clients and team members to drive sales and camaraderie.Hardworking: Go above and beyond to complete tasks and assist coworkers and the company.Positive and Energetic: Maintain a positive attitude regardless of circumstances.Values Communication: Communicate effectively with clients and coworkers to achieve common goals.At Luxe Brands, we recognize bridal retail is a unique and rewarding niche. Our hours are balanced; we don't require early mornings or late nights, and we're closed on major holidays to give you time to recharge.Compensation Hourly Compensation: $21-22/hour + competitive bonus structure with store performance incentivesTotal potential earnings can reach up to $28-$36 per hour.Benefits details will be shared during the interview and offer process.Benefits Health InsuranceDental InsuranceVision InsurancePaid Time OffPaid HolidaysParental LeaveShort-Term DisabilityBirthdays Paid Time Off401(k) and 401(k) MatchingEmployee Assistance ProgramEmployee DiscountNectar Reward SubscriptionCalm SubscriptionPaid TrainingTravel ReimbursementKey Success Indicators Collaborates with team to achieve sales goals and models teamworkDelivers exceptional customer experiences and maintains high standardsLeads, motivates, and develops a high-performing teamMaintains accountability with a fair approachAnticipates needs, identifies opportunities, and maintains accuracyMaintains punctuality, dependability, and flexibilityPrioritizes team success and embraces a "we over me" mindsetManages multiple priorities while staying organizedWelcomes feedback and improves performanceCommunicates about designers, garment fit, and construction detailsHandles challenges calmly, seeks manager support when needed, and de-escalates issuesProcesses inventory accurately and supports operational processesMaintains a positive workplace cultureFollows sales and operational processes consistentlyKey Responsibilities Assist the Store Manager with stylist interviews; final hiring decisions rest with the Store ManagerSupport training and development, including Stylist Scorecards and supplemental training via SeismicDraft store schedules and adjust staffing as needed; final approval with Store ManagerProvide real-time coaching and document corrective actionsOwn store customer service and achieve positive surveys; resolve escalated issues with Store Manager supportDrive store performance by meeting/exceeding KPIs using scorecards to communicate progressOversee store maintenance and organize spaces per brand standards; coordinate repairs and inventory upkeepAct as Store Manager in the absence of the Store ManagerQualifications External Qualifications:Must be 18 years of age or older1+ year of customer service and sales experience (retail or soft-lines preferred)1+ year of sales experience with upselling skills; cross-industry experience considered2+ years of supervisory experienceAvailability to work full shifts on Saturdays and SundaysProficient in reading, writing, and verbal EnglishAbility to navigate the store and support brides in a dynamic environmentAbility to lift up to 35 lbs and stand for extended periodsProficiency with POS systems and Microsoft OfficeReliable transportation and punctualityAbility to manage multiple priorities in a fast-paced environmentStrong interpersonal skills and professional conduct under pressureEffective communication and teamworkSuccessful completion of a background checkInternal Qualifications:Has ALL qualifications of a Bridal StylistBackground check successful completionCandidate interview requiredStylist or Senior Stylist for 1.5+ years or meets ALL external qualificationsPI match of at least 50% or leadership pre-approval*People Analyzers score 4.3+ (combined Core Values + GWC) over the past year with no recent corrective actionsMasters Sales Process experience with 1-9 steps and an average checkride score of 4.5+ in the past 6 monthsExperience in increasing average order value by maintaining 15% accessory sales, and 10% Preservation Kits sales to brides90% follow-up completion in the past 6 monthsPreferred Qualifications:Experience in bridal or luxury retailFamiliarity with Apple/macOS systemsSuccess in commission-based sales environmentsEqual employment opportunity statement: Luxe Brands is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by law.#J-18808-Ljbffr