["Automotive Service Advisor | $60K-$100K | Career Growth","Automotive Service Advisor | $60K-$100K | Career Growth"]

9215 South Boulevard, Charlotte, NC 28273

Automotive Service Advisor / Writer

Annual Income Potential: $60,000 - $100,000 with Performance-Based Incentives

Previous Experience as a Service Advisor or in a Similar Customer-Facing Role Required

Are you passionate about providing exceptional customer service in the automotive industry? At Scott Clark Nissan, we are looking for an Automotive Service Advisor / Writer who thrives on helping customers understand their vehicle needs and ensuring they receive top-notch service. If you enjoy working in a fast-paced environment and have a knack for communication, this could be the perfect opportunity for you.
Join us at Scott Clark Nissan and be a part of a team that values your contributions and supports your growth in the automotive industry!

Why Join Our Team:

• High â€' traffic dealership with strong customer demand
• Supportive management focused on helping you succeed
• Well â€' known reputation for honesty and customer care
• Clear career growth paths within a large automotive group
• Team â€' driven culture where your performance is recognized

Benefits:

• Annual income potential: $60,000 - $100,000 with performance-based incentives .
• Health, dental, and vision insurance.
• 401(k) Plan.
• Paid time off and holidays.
• Employee discounts on vehicle purchases and services.
• Ongoing training and development programs.
• Advancement opportunities within the dealership group

Responsibilities:

• You'll spend your days interacting with customers to assess their vehicle service needs.
• You'll prepare repair orders and communicate with technicians to ensure timely service.
• You'll provide customers with updates on their vehicle status and explain necessary repairs and costs and offer any special promotions
• You'll maintain accurate records of customer interactions and service recommendations.
• You'll work collaboratively with the service team to enhance customer satisfaction.

Requirements:

• Required: Previous experience as a service advisor or in a similar customer-facing role .
• Required: Strong communication and interpersonal skills.
• Required: Ability to work in a fast-paced environment.
• Required: Basic understanding of automotive systems and repairs.
• Preferred: Experience with automotive software and repair order systems.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer .
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.