["Automotive Service Advisor","Automotive Service Advisor"]

Benefits401(k)Dental insuranceHealth insurancePaid time offVision insuranceAs a Big O Tires Service Advisor , you support the owner in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You play a key role in driving results, developing team members, and ensuring smooth, efficient store performance. This position is ideal for a hands‑on, motivated leader preparing to advance as our business grows. We are looking for people‑first individuals with a desire to work and grow in the automotive services industry in a fast‑growing location.Pay Rate: $55,000-80,000 per yearEssential Duties and ResponsibilitiesLeadership & People DevelopmentSupport ownership in coaching, developing, and motivating the store teamLead by example, fostering accountability and teamworkThink strategically, connecting daily operations to near‑ and long‑term store goalsSales & Customer ExperienceActively engage with customers to identify needs, present solutions, and close salesSupport sales of all product lines, including fleet accountsMonitor customer feedback and assist in maintaining high service standardsDeliver exceptional results by modeling strong communication, solution‑oriented service, and follow‑through that builds long‑term customer relationshipsOperational ManagementOversee daily store functions, including workflow, scheduling, inventory, maintenance, cleaning and shop coordinationHelp ensure adherence to compliance, safety protocols, and operational proceduresCommunicate and reinforce store initiatives and programsPartner with the ownership to manage vendor relationships, product availability, and shop productivityFinancial & Business ManagementHelp execute strategies to achieve or exceed store goals and financial targetsMaintain accuracy in reporting, recordkeeping, and inventory managementQualificationsHigh school diploma or equivalent required; associate or bachelor's degree preferred2 years of leadership experience in a retail or related customer‑facing environmentProven ability to lead teams, drive sales, and deliver excellent customer serviceStrong communication, problem‑solving, and decision‑making skillsFinancial literacy and comfort with operational reporting and performance metricsProficiency in POS systems and reporting toolsWork EnvironmentYou will work in a retail operation within the automotive services industry. Work hours will vary but generally include working a combination of weekdays and Saturdays including overtime as needed.#J-18808-Ljbffr