["Automotive Service Advisor - Main Shop","Automotive Service Advisor - Main Shop"]

OverviewBurns Honda has been a trusted name in South Jersey since 1973. For more than 50 years, customers have turned to us because they know they'll be treated with respect, honesty, and real care. We're South Jersey's #1 Honda store, and our service team plays a major part in keeping that reputation strong.We're looking for an experienced Service Advisor who takes pride in helping customers, communicates clearly, and understands the responsibility that comes with being the face of a service department. This is a place where high expectations are standard, support is strong, and doing things the right way matters.ResponsibilitiesGuide customers through their service visit from the moment they arrive. Greet them with confidence, check them in accurately, review their concerns, and keep them updated throughout the day.Return every call, text, and email promptly.Work with technicians, track progress, and ensure every customer feels valued, informed, and respected.QualificationsPrior service advisor experienceStrong customer experience skillsClear communication in person, by phone, and through text and emailConsistent and timely follow-upProfessional presence in a fast-paced environmentRespect for process, accuracy, and accountabilityAbility to multitask without losing composurePositive attitude and proven work ethicWhy Join Burns Honda?Four-day workweek for stronger work–life balanceFamily-owned and trusted since 1973South Jersey's #1 Honda storeStrong customer loyalty and high trafficHonda-certified service centerLeadership that supports growth and developmentTraining and advancement opportunitiesCompetitive pay planFull benefitsPaid time off401(k) with company matchLong-term stability at a dealership that continues to growCompensation & BenefitsCompensation: Earn between $50,000-$100,000 per year. Pay is based on a base hourly rate + a Monthly Bonus based on % of Sales, Customer Satisfaction, and Performance Standards.Benefits Include: Employer-sponsored medical, dental, and vision insurance; a 401(k) retirement plan with employer match; vacation and sick leave in accordance with company policy and applicable New Jersey law; and access to an Employee Assistance Program (EAP) offering mental health and personal support resources. Eligibility for certain benefits may be subject to time-in-service or other criteria. Additional compensation may include bonuses or incentives, depending on role and eligibility.Submit to and successfully complete MVR, background check, and pre-employment drug test#J-18808-Ljbffr