["Automotive Tire and Service Advisor - Malden, MA","Automotive Tire and Service Advisor - Malden, MA"]

Automotive Tire and Service Advisor - Malden, MALocation: 300 Eastern Avenue, Malden, MAShift: Must be able to work retail hours including some holidays and weekendsStarting Pay: 18.00-22.22 + Commission & ongoing training to promote your career growthBase pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sickness and vacation time, as well as tire discounts.General DescriptionAs an Automotive Tire & Service Advisor, you will gain hands-on experience in one of Goodyear\'s Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests.Responsibilities Will Include, But Not Be Limited ToDrive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriatelyBuild guest relationships and ensure guest satisfaction through understanding their needsCommunicate all advertising and promotion of products and servicesTake responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking outContribute to promotional merchandising and special eventsEffectively communicate all warranties, promotions, and advertisements to guestsUtilize tools provided to make recommendations to guests based on manufacturing guidelinesAssist Service Manager in communicating information about guest vehicles, as neededMaintain a clean and safe work and guest areaPerform a variety of manual tasks for extended periods of time, which may include lifting tires and wheels, standing, bending, and squattingBasic QualificationsPrevious Automotive Guest Service experienceValid driver\'s licenseMust be at least 18 years of ageNo relocation is being offered for this positionCandidates must be legally authorized to work in the U.S. without company sponsorship now or in the futurePreferred QualificationsHigh School Diploma or GEDPrevious tire sales experiencePrevious automotive service sales experiencePosition CriteriaStrong work ethic; independently motivated to produce results with limited influence from othersHard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamworkAbility to review, analyze, and interpret information, identify problems, and make decisionsAbility to read, understand, and follow procedures and guidelinesStores may be open 7 days a week, which may include weekends and some holidaysCommitment to following established safety policies and proceduresEqual Employment OpportunityGoodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Assistance is available for accessibility and application process inquiries.#J-18808-Ljbffr