["Communication Officer I","Communication Officer I"]

Communications Officer ICowley County - 311 E 9th Ave., Winfield, KS 67156Type: Full-TimeGeneral OverviewAnswers and processes emergency 9-1-1, non‑emergency, and administrative phone calls for service from the public. Performs emergency 9-1-1 dispatching, non‑emergency and field‑unit–initiated dispatch to medical, fire, and law‑public‑safety field units.ResponsibilitiesAnswer 9-1-1 emergency calls, non‑emergency, administrative and radio calls; ascertain nature of the calls, gather necessary information, and transmit or relay information for appropriate public‑safety response.Broadcast location, time and nature of incidents; contact all required personnel and other local concerns (e.g., other emergency first responders or county/city public‑work services) in the event of an emergency.Perform emergency medical, fire, and/or law‑enforcement dispatching and assist callers with aiding victims in medical distress by speaking them through basic lifesaving procedures, fire incidents, and law‑enforcement actions.Monitor radio traffic for the safety of all first responders.Complete requested NCIC/KCJIS transactions as requested by authorized law‑enforcement personnel.Maintain call logs and status of on‑duty personnel through computer‑aided dispatch (CAD).Maintain communication documents and records.Maintain ongoing contact with personnel responding in an emergency and keep them informed of all incoming pertinent information in a timely manner.Maintain work area and equipment in clean and working condition.Attend training, workshops and seminars as needed for continuing education.Required SkillsWorking knowledge of 9‑1‑1 phone systems, administrative phone systems, emergency medical dispatching (EMD), radio console, computers, electronic mapping, county/city geography, NCIC/KCJIS Terminal, Internet, radio standards, performance standards, and standard operating procedures (SOPs).Working knowledge of modern office practices and procedures.Thorough knowledge of the RMS and CAD systems.Ability to rapidly assess situations through critical thinking, make quick decisions, and take appropriate action under normal or stressful situations.Ability to communicate effectively verbally in a clear and concise manner; also in writing, during normal or stressful situations.Thorough knowledge of communications codes and signals used for emergency dispatching.Ability to adhere to KCJIS/NCIC Security Standard.#J-18808-Ljbffr