Sign upLog in
See more jobs

["Customer Service Associate","Customer Service Associate"]

XBP ASIA

  • Los Angeles
  • 3 days ago
  • $22.50 Per Hour
Want to know if you’re a fit?
Upload your resume and let our AI show you.

Skills

  • Administrative Skillsunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Copying Machinesunmatched
  • Cross-Functionalunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • High School Diplomaunmatched
  • Identify Issuesunmatched
  • Inventory Managementunmatched
  • Lift/Move 25 Poundsunmatched
  • Mail Processingunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Wordunmatched
  • Multitaskingunmatched
  • Office Equipmentunmatched
  • Order Deliveryunmatched
  • Peripheral Hardwareunmatched
  • Photocopyunmatched
  • Presentation/Verbal Skillsunmatched
  • Printersunmatched
  • Privacy Controlsunmatched
  • Safety Processunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

Description

Job Description

Customer Service Rep

Essential Job Responsibilities:

  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
  • Interact daily with customers, service technicians, managers, and vendors, providing exceptional customer service.
  • Manage incoming and outgoing mail, packages, and deliveries.
  • Maintain office supplies inventory and place orders when necessary.
  • Ensure printers are in working order and restock them with paper.
  • Submit service work orders as needed.
  • Perform basic administrative tasks such as filing, photocopying, and scanning documents.
  • Adhere to all safety procedures and demonstrate high levels of safety awareness.
  • Perform an acceptable volume of work in a timely, efficient, and accurate manner, meeting or exceeding client expectations.
  • Operate peripheral equipment as needed.
  • Notify supervisors of potential hazards and follow security and privacy policies to protect informational assets.
  • Required to stand, walk, grasp, reach, and perform repetitive motions; may require twisting, bending, and climbing.
  • May lift up to 25 lbs. frequently.
  • Possess close vision and the ability to focus.
  • Perform other duties as required and participate in cross-training for other functions.
  • Work in an office environment with occasional exposure to dust, dirt, toner, ink, and other environmental factors.
  • High school diploma or equivalent (GED).
  • Minimum of 1-year customer service-related experience.
  • Proficiency in computer literacy, including Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with maintaining and basic troubleshooting of printers, copiers, and other office equipment.
  • Ability to interface with end-users professionally and with a sense of urgency.
  • Excellent communication skills, both verbal and written.
  • Ability to work effectively both individually and as part of a team.
  • Competency in performing multiple functional tasks.
  • Ability to meet the employer's attendance policy.


"The pay range for this position starts at $22.50 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

Numbers & Facts

LocationLos Angeles

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Jobs

See more jobs