["Customer Service Clerk","Customer Service Clerk"]

Aureate

  • Tampa
  • 2 days ago
  • $16–$17 Per Hour
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Skills

  • Accidental Death and Dismemberment (AD&D)unmatched
  • Cash Managementunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Satisfactionunmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Food Safetyunmatched
  • Housekeeping/Cleaningunmatched
  • Leadershipunmatched
  • Life Insuranceunmatched
  • Lift/Move 40 Poundsunmatched
  • Merchandisingunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Regulationsunmatched
  • Resolve Customer Issuesunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Vision Planunmatched

Description

Position Summary

Our Customer Service Clerk assists the Front End Manager and Customer Service Lead in executing the store's front-of-house operations, including cashiering, customer service, checkout efficiency, and janitorial tasks. This role ensures a positive shopping experience by maintaining excellent customer service standards, ensuring that common areas are clean and sanitary, and accurately executing cash handling processes. As a main point of customer contact, this position plays a uniquely important role in the overall success of the store.

Key Responsibilities
  • Streamline the customer experience through fast, friendly, and accurate checkouts.
  • Delight customers by exceeding their expectations with best-in-class service.
  • Carefully bag each customer's order and offer assistance in loading their cars.
  • Perform daily cleaning duties, including sweeping the floors, operating the floor machine, cleaning restrooms, and other duties as assigned by the Front End Manager.
  • Handle customer concerns, complaints, and service recovery professionally and efficiently.
  • When cashiering, follow all cash handling procedures, including counting down and reconciling tills.
  • Maintain cleanliness, organization, and merchandising standards in checkout and entrance areas.
  • Resolve operational issues quickly to maintain service levels.
  • Coordinate with store leadership to support overall store operations and customer satisfaction goals..
Requirements

Qualifications
  • Relevant industry experience preferred but not required
  • Basic computer, POS, and cash management knowledge
  • Strong problem-solving skills with the ability to make quick, effective decisions
  • Excellent communication and organizational skills
  • Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
  • Knowledge of food safety regulations preferred, but not required
  • High school diploma or equivalent required
Physical Requirements
  • Ability to stand and walk for extended periods of time; bend, and lift up to 40 lbs.
  • Comfortable working in varying temperature environments (coolers, freezers, kitchens)
Benefits
  • Full-time: Medical, Dental, Vision, Life Insurance/AD&D, Short-Term Disability, and Long-Term Disability coverage available through employee and employer contributions
  • Full-time: 401(k) and Roth 401(k) retirement plans with company participation (if applicable)
  • Additional voluntary benefits available
Compensation
  • $16.00 - $17.00 per hour

Numbers & Facts

LocationTampa
Salary$16–$17 Per Hour

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