Burlington Coat Factory Corporation logo

["Customer Service Lead - Part-Time","Customer Service Lead - Part-Time"]

  • $15.50 Per Hour
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Skills

  • Customer Relationsunmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Develop and Maintain Customersunmatched
  • Diversityunmatched
  • Identify Issuesunmatched
  • Leadershipunmatched
  • Lift/Move 40 Poundsunmatched
  • Maintain Complianceunmatched
  • Market Surveysunmatched
  • Philosophyunmatched
  • Physical Demandsunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Retailunmatched
  • Retail Managementunmatched
  • Standards Strategyunmatched
  • User Interface/Experience (UI/UX)unmatched

Description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !Overview:As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.Key Responsibilities:+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.+ Coordinate meal and break periods and monitor schedule adherence.Requirements:Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.Come join our team. You're going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.Base Pay: $15.50 per hour - $15.50 per hourLocation 01002 - West ValleyPosting Number P1-1076550-7Address 2933 South 5600 WestZip Code 84120Position Type Regular Part-TimeCareer Site Category Store AssociatePosition Category Retail StoreBase Pay $15.50 - $15.50 per hour

Numbers & Facts

LocationWest Valley City
IndustryAdvertising and PR Services
Company Size500 to 999 employees
Year Founded1972
Websitehttp://www.burlingtoncoatfactory.com/burlingtoncoatfactory/Default.aspx

About Company

The roots of Burlington go back to 1924 when we started as a wholesaler of ladies’ coats and juniors’ suits. In 1972, we opened our first outlet store in Burlington, NJ. Coats were the primary offering at the original Burlington Stores, but over time we have evolved into one of the nation’s top off-price retailers.

Now a publicly traded company, we operate more than 550 stores in 45 states and Puerto Rico. Over the past 5 years, we have added more than 20 stores each year and are on our way to 1000+ stores.

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