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["Customer Service Manager: Lead a High-Impact Call Center","Customer Service Manager: Lead a High-Impact Call Center"]

Woods Comfort Systems
  • San Marcos
    4 days ago

    Job Description

    Woods Comfort Systems in Texas is seeking a Customer Service Manager to lead a team of service representatives, shaping strategies to optimize call center operations, improve efficiency, and raise customer satisfaction.The role focuses on coaching staff, monitoring KPIs, reducing call-backs, and promoting additional services. Experience in high-volume dispatch or call centers, plus ServiceTitan familiarity, is highly valued.#J-18808-Ljbffr

    Numbers & Facts

    LocationSan Marcos
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    Skills

    • Call Center Operationsunmatched
    • Call Centersunmatched
    • Call Volumeunmatched
    • Coachingunmatched
    • Customer Satisfactionunmatched
    • Customer Service Managementunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Performance Metricsunmatched
    • Team Lead/Managerunmatched

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