["Customer Service Representative (1670)","Customer Service Representative (1670)"]

Rite Rug has been one of the top privately owned, flooring companies, since 1934! We are looking for a motivated, detail oriented, Customer Service Representative to join our team! If you are looking for a company where you are part of family, then Rite Rug is the place for you!

POSITION SUMMARY:

Interact with customers to provide and process information in response to inquiries, concerns, and requests about services and installations

ESSENTIAL FUNCTIONS:

• Schedule homes for installation
• Enter service calls and coordinate repair dates
• Monthly closing of all open repairs
• Assist field supers
• Schedule job finishes
• Ensure on order material is received and scheduled

QUALIFICATIONS AND REQUIREMENTS:

The incumbent must:

1. Have earned a minimum of a High School Diploma or equivalent.
2. Be able to multi-task and prioritize the duties required.
3. Exhibit effective oral and written communication skills.
4. Possess excellent time management skills.
5. Have the ability to work independently in a fast-paced environment.