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Skills
Computer Systemsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Delivery Drivingunmatched
Knowledge Baseunmatched
Order Picking/Packingunmatched
Order Processingunmatched
Problem Solving Skillsunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Sales Managementunmatched
Time Managementunmatched
Time Trackingunmatched
Description
Job Full Description
Job Summary: The Customer Service Representative schedules deliveries, traces loads and responds to problems that arise during the day regarding pick-ups or deliveries.
Monday-Friday, 8:30am-5:00pm, $20/hour. Fulltime, temp to perm!
Essential Functions: • Perform prompt and complete data entry • Enter accurate customer orders in computer system • Monitor on-time performance for driver delivery and pick-up • Prepare tracking reports • Develop knowledge base of all customers • Develop relationships with all customers • Understand and abide by various customer requirements • Resolve customer problems promptly and efficiently • Understand the operations and rules of the various rail carriers and piers • Communicate with Dispatchers to avoid any problems with loads or transports and resolve any issues that may occur • Trace and monitor existing loads in the system to prevent problems from occurring • Other duties as assigned
Braintree, MA 2555 100 Grandview Road Suite 216 Braintree, MA 02184
Numbers & Facts
Location
Randolph
Industry
Staffing/Employment Agencies
Company Size
10 to 19 employees
Website
http://Expresspros.con/waxahachietx
Benefits
401K, Employee Referral Program, Life Insurance
About Company
As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.