["Customer Service Representative","Customer Service Representative"]

Axelon

  • Albany
  • 1 day ago
  • $20–$22 Per Hour
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Skills

  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Database Administrationunmatched
  • Detail Orientedunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft Outlookunmatched
  • Microsoft Wordunmatched
  • Multitaskingunmatched
  • Order Managementunmatched
  • Order/Customer Fulfillmentunmatched
  • Problem Solving Skillsunmatched
  • Process Managementunmatched
  • Publicationsunmatched
  • Team Playerunmatched
  • Time Managementunmatched

Description

Customer Service Rep
Albany, NY
100% Onsite
6+ Month Contract - Temp to Perm
Pay: 20 - 22/hr, W 2


Summary:

  • Location: Albany, NY
  • Duration: 6 Months
Responsibilities:
  • Fulfill company estimates and orders for various corporate documents retrievals and filings.
  • Collaborate with team members to complete all project requests in a timely, accurate, and efficient manner.
  • Provide direct support to and collaboration with other corporate team members.
  • Respond to and resolve incoming vendor requests, queries, issues, and concerns via phone and email.
  • Manage the order process alongside other corporate team members, from initial request through processing, and during follow-up investigations and order fulfillment.
  • Obtain certificates of status with both the state and/or revenue departments, conduct name availability and status searches, produce verbal bring-down reports, file/track name reservations and registrations, and obtain copies of miscellaneous public record documents.
  • Handle corporate filings including, but not limited to the preparation, review, and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports.
  • Perform any other duties of similar or lesser nature as required.
Requirements:
  • Must be a positive team player and effectively communicate with colleagues and clients.
  • Ability to multi-task, accept directions well, possess strong attention to detail, and manage time wisely.
  • Computer literate; Intermediate level skills with MS Office, including Word, Excel, and Outlook are required.
  • Self-directed and able to work efficiently with minimal supervision.
  • Excellent attendance and punctuality.
  • Strong critical thinking and problem-solving skills are required.
  • Able to work in a fast-paced, high-energy environment.
  • Ensure superior customer service is always provided and maintain a high level of professionalism.
  • Knowledge of general corporate services and/or willingness to learn.

Numbers & Facts

LocationAlbany
Salary$20–$22 Per Hour

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