["Customer Service Representative","Customer Service Representative"]

Customer Service Representative

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?

As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.

Ready to join a company and a team that will support you? Apply today – we're ready for you!

Prior customer service, office or cleaning experience preferred but not required!

This job is right for you if you are self-motivated, thrive in fast-moving environments, and can manage time effectively to meet deadlines. We'll teach you everything you need to know about what makes Molly Maid unique, including our proven cleaning process, commercial-grade equipment and supplies, and our unique culture.

Full-time. Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive weekly incentives!

We provide:

• Paid training on our proven systems that delight customers. Come grow with us!
• A stable and consistent work schedule
• A fun culture where success is celebrated as a team
• Access to ongoing training
• Branded and comfortable clothing
• Advancement opportunities – we promote from within!

If you like working with friends, working as a team, and growing in a career, APPLY NOW!

Benefits & Pay

The pay range for this position is $15-$18 and is dependent on your experience.

• Earn vacation and holiday pay

• Earn an additional $200 per week with incentive program.

As a Customer Service Representative, you will be responsible for:

• Grow and retain customers – Answer phone calls with a smile and book estimates and cleans for our valued customers. Celebrate milestones as a team and have fun in the process!

• Communicate with customers and leads in a friendly, positive, and professional manner – Our team members love our customers, and you will too. Show them you care about their home; make a connection, and you'll win.

• Promote our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team.

• Customer Satisfaction – Identify and assess customer needs through managing phone, email, and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.