Customer Service Representative
Location: Bakersfield, CA
Pay: $24.00/hour
Schedule: On-site, Monday-Friday, 8:00 AM-5:00 PM
Assignment: Temporary (Minimum 12 Weeks)
TeamPinnacle is seeking a Customer Service Representative for one of our growing clientsin Bakersfield. This is a great opportunity for someone who enjoys working in a fast-paced office, providing excellent customer service, and coordinating with multiple departments to keep daily operations running smoothly.
This position is expected to last at least 12 weeks to cover a maternity leave, with the potential to extend based on business needs.
What You'll Do
- Answer incoming customer calls and emails regarding service requests, deliveries, pickups, relocations, and equipment repairs.
- Enter and verify work orders, service tickets, and customer information with a high level of accuracy.
- Prepare quotes and assist with order entry as needed.
- Coordinate with billing regarding customer payments and account questions.
- Work closely with dispatch, sales, operations, and field personnel to ensure customer needs are met.
- Resolve customer concerns professionally while providing timely follow-up.
- Prioritize multiple requests and complete tasks within established deadlines.
- Maintain accurate records and provide administrative support as needed.
What We're Looking For
- Previous customer service, administrative, dispatch, or service coordination experience preferred.
- Strong communication and interpersonal skills.
- Comfortable handling a high volume of phone calls and emails.
- Excellent organizational and multitasking abilities.
- Strong attention to detail and accuracy.
- Proficient with Microsoft Office, including Outlook, Word, and Excel.
- Positive attitude with the ability to work well in a team environment.
- Ability to adapt in a fast-paced office setting.
Preferred Experience
Experience in industries such as construction, equipment rental, logistics, transportation, waste services, utilities, or other service-based operations is a plus, but not required.
Why You'll Like This Opportunity
- Competitive pay at $24.00 per hour.
- Monday through Friday schedule with consistent daytime hours.
- Opportunity to gain experience with a well-established local company.
- Fast-paced, team-oriented environment where no two days are the same.
- Potential for the assignment to extend beyond the initial coverage period.
If you're organized, customer-focused, and enjoy being the connection between customers and operations, we'd love to hear from you.
Apply today to learn more about this opportunity with TeamPinnacle.