**Be visionary**Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics designand development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.**Job Description****Customer** **Service** **Representative** **-** **Mission** **Support** **&** **Service** **Operations**At Teledyne FLIR Defense, our technologies help support critical missions for defense, public safety, and emergency response teams around the world. As a Customer Service Representative, you'll play an important role in ensuring customers receive timely support, parts, and service while helping the team maintain efficient operations.If you enjoy solving problems, coordinating across multiple teams, and delivering excellent customer experiences in a fast-paced environment, this is an opportunity to make a meaningful impact while supporting products that serve vital missions.**What** **you'll** **do**+ Serveasaprimarypointofcontactforcustomerinquiriesbyphoneandemail+ Preparesparepartsquotationsandprocesscustomerrequestsefficiently+ Processpurchaseorders,contracts,andpaymentswhileensuringcompliancerequirementsaremet+ Generateshippingdocumentationandsupportorderfulfilmentactivities+ Coordinatecloselywithtechnicians,peers,andinternaldepartments+ Managecustomerdataanddocumentationforinternationalreturnrequests+ Screencustomers,systems,andtransactionsinaccordancewithtraderegulations+ Helpreducesparepartsbacklogandmaintainserviceworkflowefficiency+ ProcessgovernmentreceiptsandshipmentsthroughPIEE+ Maintainreportsandsupportadditionalservice-relatedactivitiesasneeded**What** **you** **need**+ **Required:** Strongcommunication,organization,andtimemanagementskills+ **Required:** Abilitytoprioritizemultipletasksinafast-pacedenvironment+ **Required:** Collaborativemindsetwithstrongattentiontodetail+ **Required:** ProficiencywithMicrosoftOfficeapplications+ **Required:** Comfortablelifting20-30lbs+ **Advantage:** Experienceincustomerserviceorserviceoperations+ **Advantage:** ExperiencewithOracle,SAP,orotherERPsystems+ **Required:** Highschooldiplomaorequivalent**What** **we** **offer**+ Opportunitytosupportmission-criticaltechnologies+ Collaborativeandcustomer-focusedteamenvironment+ Exposuretoglobalserviceandoperationalprocesses+ Cross-functionalcollaborationacrossmultipledepartments+ Technicalandprofessionaldevelopmentopportunities+ Stabilityofaglobaltechnologyorganization**What** **happens** **next**Applications are reviewed by the recruiting team, followed by a recruiter conversation and interviews with the hiring team. Timelines may vary._Applicants_ _must_ _be_ _either_ _a_ _U.S._ _citizen,_ _U.S._ _national,_ _legal_ _permanent_ _resident,_ _asylee,_ _refugee,_ _or_ _be_ _eligible_ _to_ _apply_ _for_ _and_ _obtain_ _the_ _appropriate_ _export_ _control_ _license_ _from_ _the_ _U.S._ _Departments_ _of_ _State_ _or_ _Commerce._**Salary Range:**$44,500.00-$59,300.000The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. You may not realize it, but Teledyne enables many of the products and services you use every day **.**Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.