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Skills
Career Counselingunmatched
Computer Skillsunmatched
Consultingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
English Languageunmatched
High School Diplomaunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Market Trend Analysisunmatched
Multilingualunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Spanish Languageunmatched
Time Managementunmatched
Description
Location: Burnet
Type: Contract to Hire
Job #20207
Salary: $20.00 HOUR
The HT Group has a workforce development client in Burnet, Texas, looking for a Customer Service Representative who is customer-focused, resourceful, and relationship-driven to guide job seekers through career services, connect them to employment opportunities, and support overall Career Center performance.
Monday-Friday 8AM-5PM onsite
Contract-to-hire
$20/hr
Responsibilities:
Engage with customers in person, virtually, and by phone to assess career goals and provide guidance
Identify suitable job opportunities and make appropriate referrals
Advise customers on the local job market, employment services, educational resources, and job readiness strategies
Support job seekers with resume development, applications, interview preparation, and professional presentation
Build strong, cooperative relationships with internal teams, the public, and community partners
Recommend improvements to workforce services based on community and labor market needs
Contribute to Career Center performance goals through quality service and timely follow-up
Perform additional duties as needed to support center operations
Requirements:
Experience in workforce development, career services, or related customer-facing roles
Strong knowledge of local communities, labor market trends, and available resources
Proficiency in computers, systems, and basic office software
Exceptional customer service, communication, and interpersonal skills
Ability to support diverse customers and handle challenging situations with empathy
Strong problem solving, critical thinking, organization, and multitasking abilities
Ability to build effective working relationships across teams and with the public
High school diploma or GED required
Valid driver's license, insurance, and clean driving record
Six months of relevant experience preferred
Bilingual in English and Spanish strongly preferred
All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com
#MPIND
Numbers & Facts
Location
Burnet
Industry
Staffing/Employment Agencies
Company Size
20 to 49 employees
Year Founded
2001
Website
https://www.thehtgroup.com/
About Company
The HT Group is a full-service Texas recruiting firm that provides businesses with timely top talent and custom-tailored staffing strategies through four specialized divisions — Staffing, Professional, Technical and Search. Recognized by Forbes as one of America’s Best Professional Recruiting Firms and top-ranked as a premiere Austin staffing agency by the Austin Business Journal, The HT Group has a trusted track record as a staffing partner that delivers on its promises.
The HT Group serves as the local recruiter and headhunter authority to Central Texas and the Golden Triangle through its Austin and Beaumont offices – each managed by an owner-partner. Let us know how we can meet your recruiting needs today.