Pridestaff logo

["Customer Service Representative","Customer Service Representative"]

Pridestaff

  • Hicksville
  • 2 days ago
  • $26 Per Hour
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Skills

  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Customer Escalationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Data Managementunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Establish Prioritiesunmatched
  • High School Diplomaunmatched
  • Mail Processingunmatched
  • Manufacturingunmatched
  • Microsoft Officeunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Order Deliveryunmatched
  • Order Processingunmatched
  • Organizational Skillsunmatched
  • Performance Managementunmatched
  • Problem Solving Skillsunmatched
  • Product Engineeringunmatched
  • Quality Engineeringunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Time Managementunmatched

Description

Customer Service Representative (Full-Time, Temp-to-Hire, On-site)

Starting at $26/hr

ABOUT THE OPPORTUNITY
A well?established manufacturing company is seeking a full?time Customer Service Representative to join its Customer Service team. This role supports clients, processes orders, and helps deliver high?quality products and engineered solutions on time and to customer specifications.

RESPONSIBILITIES
  • Customer Support - Respond to customer inquiries, concerns, and requests with a positive, professional attitude.
  • Order & Data Management - Track correspondence, update customer records, and process orders using the company's ERP system.
  • Issue Resolution - Investigate and resolve product or service issues to ensure customer satisfaction.
  • Cross?Department Coordination - Work closely with internal teams to meet customer needs and support daily operations.
  • Reporting & Continuous Improvement - Meet performance targets, participate in training, and provide feedback on recurring issues or trends.
SKILLS & QUALIFICATIONS
  • Strong communication, listening, and customer service skills
  • Ability to multitask, prioritize, and stay organized
  • Problem?solving mindset with a calm, professional demeanor
  • Accurate documentation and data entry skills
  • Ability to de?escalate and resolve customer concerns
  • Comfortable working with multiple departments
  • Proficient in Microsoft Office
  • Bilingual (Spanish) a plus
EDUCATION & EXPERIENCE
  • High school diploma or equivalent
  • Minimum 2 years in a fast?paced customer service environment
  • Experience with ERP systems (Visual or similar) preferred but not required

Compensation / Pay Rate (Up to): $26.00 - $26.00

Numbers & Facts

LocationHicksville
IndustryBusiness Services - Other
Company Size50 to 99 employees
Websitehttps://www.pridestaff.com/

About Company

We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.

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