Skills

Accountingunmatched

Call Centersunmatched

Call Volumeunmatched

Communication Skillsunmatched

Customer Relationsunmatched

Customer Support/Serviceunmatched

Detail Orientedunmatched

Financeunmatched

Human Resourcesunmatched

Identify Issuesunmatched

Marketingunmatched

Multitaskingunmatched

National Newsunmatched

Order Deliveryunmatched

Performance Metricsunmatched

Publicationsunmatched

Quality Metricsunmatched

Retention Programsunmatched

Supply Chainunmatched

Description

Position Overview

We are seeking Customer Service professionals to join a high-volume call center team supporting grocery delivery services. In this role, you will assist customers with delivery-related inquiries, product availability questions, order concerns, and general store support. This is a fast-paced environment that requires strong communication skills, attention to detail, and a commitment to providing exceptional customer service.

Key Responsibilities:

Handle a high volume of inbound customer calls daily.
Assist customers with grocery delivery concerns, including:
- Missing or damaged items
- Expired products
- Product availability and store inventory questions
- Restock inquiries
Accurately document customer interactions and resolutions.
Meet established performance and quality metrics on a daily, weekly, and monthly basis.

Requirements

Strong customer service and communication skills.
Ability to multitask in a fast-paced call center environment.
Comfortable handling high call volumes.
Reliable attendance and punctuality.
Basic computer navigation and troubleshooting skills.

Key Details:

Location: Hyattsville, MD
Pay Rate: $15.00/hour
Position Type: Open-Ended Temporary Assignment
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit

If you're customer-focused, dependable, and thrive in a fast-paced environment, we'd love to hear from you.

LNCS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.

About Company

The LaSalle Group focuses on a unique niche in the growing senior living real estate sector. Although The LaSalle Group’s four divisions develop independent living communities, assisted living communities, and other business lines, our specialty remains senior memory care communities. Since 1999, the mission of The LaSalle Group has not changed. We are fully determined to be the best and preferred memory care provider through our proven excellence and expertise. We are committed to smart, steady growth – both related and unrelated to our current senior living businesses – while never compromising quality or care, in order to create positive opportunities for our current and future residents, residents’ loved ones, employees, and business partners. As the parent company, The LaSalle Group provides consultation, business support, and management in the areas of finance, accounting, asset management, HR, IT, legal, and marketing.

Based in Irving, Texas, with locations around the country, The LaSalle Group focuses primarily on real estate development of senior living communities. Founded in 1990, LaSalle builds, owns, and operates its communities through 4 divisions, which fully support the Autumn Leaves communities from inception through design, construction, and management of operations.

MEMORY CARE BY DESIGN

Autumn Leaves believes that in order to provide the best memory care our communities must be designed from the ground up. That’s why each Autumn Leaves community is built to provide an environment that assures the comfort and enjoyment of your loved one.

Unlike other memory care residences, Autumn Leaves has intentionally placed our offices within the residence. This open-door policy permits our residents to come in and out of our offices just as they would any living area of their home. It helps to establish bonds of trust and enhanced community. This is all by design.

MISSION STATEMENT

Through excellent quality of care and compassion, our mission is to create life-enriching experiences for our residents and their loved ones, our team members, our business partners, and others we serve.

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