Staffmark Group logo

["Customer Service Representative","Customer Service Representative"]

Staffmark Group
  • York
    8 days ago

    Job Description


    Now hiring Customer Service Represetative

    York, PA

    Own the Call. Lead the Conversation. Be the Difference.

    You're the calm in the chaos, the friendly voice when someone needs help. That's exactly why we've got customer service jobs waiting- we know companies are lining up for talent like yours.

    Perks That Hit Different:

    • Good Weekly Pay
    • Health Benefits (Medical, Dental + Vision)
    • Optional 401(k) Plan
    • Employee Discounts

    You'll Rock This Job If:

    • You've got people skills for days
    • Multitasking is your middle name
    • You're tech-savvy and fast on your feet
    • You bring the calm, not the chaos

    Let's do this-apply now and let's get to work!

    "I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." - Staffmark, CSR West Chester, OH

    Job Duties:

    • Do inbound and outbound calls and assist customers with questions, orders, and issues
    • Handle emails and live chats with a helpful, can-do attitude
    • Troubleshoot problems and find fast, friendly solutions
    • Document all customer interactions clearly and accurately in the system
    • Stay up to date on product knowledge, services, and system updates
    • Escalate complex issues to supervisors when needed
    • Follow up on customer concerns to ensure satisfaction
    • Meet daily performance goals for call volume, resolution time, and quality
    • Collaborate with teammates to keep things running smoothly
    • Represent the company with professionalism and positivity-every time

    Requirements:

    • High school diploma or GED required
    • Previous customer service or call center experience is a plus
    • Clear communication skills-both spoken and written
    • Patience, empathy, and a calm presence under pressure
    • Tech-savvy: able to navigate computer systems and multitask
    • Reliable, punctual, and ready to show up for your team
    • Great listening skills and a solution-first mindset
    • Able to work in a fast-paced, team-driven environment
    • A positive attitude and a desire to help people-every single day

    Join a Team That Works for You

    At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHRpowerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

    With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

    Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

    About Us

    At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

    Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

    Numbers & Facts

    LocationYork
    IndustryStaffing/Employment Agencies
    Company Size2,500 to 4,999 employees
    Year Founded1970
    Websitehttp://www.staffmark.com/home/

    Benefits

    Life Insurance, 401K

    About Company

    We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.

    Skills

    • Call Centersunmatched
    • Call Volumeunmatched
    • Communication Skillsunmatched
    • Computer Systemsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Health Planunmatched
    • High School Diplomaunmatched
    • Identify Issuesunmatched
    • Multitaskingunmatched
    • Presentation/Verbal Skillsunmatched
    • Systems Maintenanceunmatched

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