["Customer Service Representative I","Customer Service Representative I"]

Customer Service Representative - Electrical Supply
Indianapolis, IN

Are you the person customers look for when they walk in-because you know your stuff and get things done? Do you enjoy solving problems on the spot, building real relationships at the counter, and beingthe go-to resource customers trust to keep their jobs moving?

If so, we want you on our team.

At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need-on time, every time. You'll join a team that values accuracy, collaboration, and a commitment to excellence.

At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need-on time, every time. You'll join a team that values accuracy, collaboration, and a commitment to excellence.

What You'll Do as a Customer Service Representative

In this multi-faceted role, you'll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.

You'll:

• Deliver outstanding customer service-exceeding expectations and honoring every commitment.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure products are delivered accurately and on schedule.
• Support corporate marketing efforts such as product launches and training events.
• Engage in a variety of responsibilities, including:

• • Counter and Inside Sales
  • Warehousing and Inventory Management
  • Vendor and Customer Communications
  • Order Entry and Product Support

Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.

What Makes You a Great Fit

• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with excellent organizational abilities
• Quick learner who's eager to grow and apply new knowledge
• Experience in business-to-business sales or electrical distribution preferred

What to Expect in This Role

• Ability to lift up to 50 lbs.
• Valid driver's license required
• Comfort with multi-line phone systems and warehouse operations
• Experience with inventory management and loading/unloading shipments
• Forklift experience a plus
• Schedule: Monday-Friday, 7 am-5 pm, with overtime as needed

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

When you join Kirby Risk, you're not just taking a job-you're building a career with opportunities for growth and development.

Benefits That Work for You

We offer a comprehensive package designed to support your health, career, and future:

• Medical, RX, Dental, and Vision insurance
• Life insurance & Employee Assistance Programs
• Tuition reimbursement & on-the-job training
• 401(k) with company match & Profit Sharing

Ready to be part of a team that delivers for customers and each other? Apply now.

How to apply:

To be considered for this position, please apply online: . Email questions to careers@kirbyrisk.com

WHEN APPLYING, PLEASE MENTION WHERE YOU SAW OUR AD

We will acknowledge all resumes received via email and respond to requests for help to complete your application.

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer

Please get to know us at www.kirbyrisk.com. or via LinkedIn:

A Safe Workplace is a Drug-Free Workplace