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Skills
Administrative Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Employee Benefitsunmatched
Field Salesunmatched
Mail Processingunmatched
Order Processingunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Safety/Work Safetyunmatched
Sales Managementunmatched
Sales Supportunmatched
Stock Purchase Plansunmatched
Team Buildingunmatched
Telephone Skillsunmatched
Time Managementunmatched
Description
Customer Service Representative
Are you ready to join a team that embraces a great culture and encourages others to be engaged in our success? Come be a part of our family-like atmosphere supporting the restaurants we love in the East Tennessee market. We are currently hiring for a Customer Service Representative that supports our sales team in the field for our foodservice distribution company. POSITION SCHEDULE IS SUNDAY-THURSDAY 8AM-5PM
We Deliver the Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America's food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose: Responsible for ensuring that customers and Account Managers receive prompt, courteous, and accurate service. In addition, responsible to meet customer needs and enhance customer relationships. Supports sales and their initiatives that enhance operating company profitability. Functions as a team member within the department and organization, and performs any duty assigned to best serve the company. Responsibilities may include, but not limited to:
Input customer orders and credits accurately and in a timely manner.
Demonstrates a strong commitment to service quality
Provides effective customer service by answering questions and resolving problems for customers, and other teammates.
Utilize the company order entry system to its fullest extent to provide information or resolve problems
Performs administrative tasks, such as sorting mail, checking in visitors, and answering phones.
Attend training and Customer Service meetings.
Covering shifts outside of the regular schedule on occasion such as a Sunday